Closed Bug 1118870 Opened 10 years ago Closed 8 years ago

slow imap move with thousands of messages selected triggers Unresponsive script warning

Categories

(Thunderbird :: Folder and Message Lists, defect)

31 Branch
x86_64
Linux
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 720158

People

(Reporter: jhaar, Unassigned)

Details

(Keywords: perf, Whiteboard: [bulkoperations][dupeme])

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0 Build ID: 20141127111021 Steps to reproduce: This is an "improvement suggestion" I routinely move large (several thousand) emails between IMAP folders - which takes minutes. During such moves, TB will report: Unresponsive script warning... A script on this page may be busy Script: chrome://messenger/content/folderPane.js:2061 Totally understandable. You probably have some kind of watchdog looking for hung processes and when this particular one doesn't return in XX seconds, you ask the user to make a decision. I just click on "continue"/whatever and it carries on to successfully carry out the operation Well that is understandable for you and I, but it's not understandable for our Mums and Dads :-) Basically you are exposing a raw programming warning to end users - which 99.9% of humanity do not understand (that won't be an exaggeration), nor can they make logical decisions over what to do next. Can that "XX secs" be changed based on new information? Could TB notice it had 100+ messages to move, and so increases the watchdog timeout x10 until it's finished? I think having that watchdog changed based on better understanding of slow operations would improve the user experience Thanks for listening! Jason
Thanks for the report. It's basically a performance issue that's probably already covered in a couple other bug reports. A couple are being worked on. Someone will probably eventually match it up.
Component: Untriaged → Folder and Message Lists
Keywords: perf
Whiteboard: [dupeme]
How many messages in the source and target folder?
Summary: slow imap move triggers Unresponsive script warning → slow imap move with thousands of messages selected triggers Unresponsive script warning
Whiteboard: [dupeme] → [bukoperations][dupeme]
Whiteboard: [bukoperations][dupeme] → [bulkoperations][dupeme]
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.