Closed Bug 1206031 Opened 9 years ago Closed 9 years ago

[Aries KK][OTA] Device can't reboot successfully after OTA update.

Categories

(Firefox OS Graveyard :: Gaia, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-master affected)

RESOLVED WORKSFORME
Tracking Status
b2g-master --- affected

People

(Reporter: yelanying, Unassigned)

References

Details

Attachments

(3 files)

Attached file logcat_1313.txt (deleted) —
[1.Description]: [Aries KK][OTA] Device can't reboot successfully after OTA update, and it always keeps starting mode. Time: 13:13 See attachmenats: logcat_1313.txt and Aries_KK v2.5.3gp. [2.Testing Steps]: Precondition: Update channel is dogfood-latest 1.Flash AriesKK v2.5 user to 20150916190224 user. 2.Connect an ap. 3.Check updates from settings > Device information >check now. 4.Select 'Download'. [3.Expected Result]: 4. Device should reboot successfully [4.Actual Result]: 4. Device can't reboot successfully. [5.Reproduction build]: Device: Aries KK 2.5 user [Affected] Build ID 20150916190224 Gaia Revision db6664f0e07e9966283d30cfc7006151fe7103ff Gaia Date 2015-09-16 10:18:07 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/e7d613b3bcfe1e865378bfac37de64560d1234ec Gecko Version 43.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20150916.182336 Firmware Date Wed Sep 16 18:23:43 UTC 2015 Bootloader s1 [6.Reproduction Frequency]: Always Recurrence,10/10 [7.TCID]: 2313 [8.Note]: Flame KK v2.5 can't update via OTA.
Attached video Aries_KK v2.5.3gp (deleted) —
Component: Gaia::Settings → Gaia
I think we need the logs; can you check to see if this happens still and if this happens still can you check to see if there are recovery logs? /cache/recovery/
Flags: needinfo?(yelanying)
Hi Naoki, This bug can't be repro anymore on Aries v2.5&master by the STR in comment 0. When you do the OTA from v2.5 to 2.6, or from v2.6 to v2.6 by "dogfood-latest" update channel, device can reboot successfully. So we can't get recovery logs now. See attachment: ota_from_v2.6_to_v2.6_(Aries master).3gp Reproduce rate: 0/5 ------------------------------------------------------------- Device: Aries 2.5 dogfood (before ota) Build ID 20151207121707 Gaia Revision 2d54c29f429bed790b5d8284633812dc2b782518 Gaia Date 2015-12-02 14:41:15 Gecko Revision http://hg.mozilla.org/releases/mozilla-b2g44_v2_5/rev/c491dedc389de5c4686543b990c92d4f47715ee8 Gecko Version 44.0a2 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20151207.112548 Firmware Date Mon Dec 7 11:25:56 UTC 2015 Bootloader s1 Device: Aries master (after ota) Build ID 20151130132746 Gaia Revision 702773bee0b70e479ccebe5e061f571e977bc376 Gaia Date 2015-11-30 02:51:04 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/a18630f9ab42ddfde03ba8c7757a42069c48c7ed Gecko Version 45.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20151207.112548 Firmware Date Mon Dec 7 11:25:56 UTC 2015 Bootloader s1 --------------------------------------------------------- Device: Aries v2.5 user (before ota) Build ID 20151117132925 Gaia Revision 28d63cf3bdc4417f7ad8cab2230f096bf9f6d3b5 Gaia Date 2015-11-17 07:35:12 Gecko Revision http://hg.mozilla.org/releases/mozilla-b2g44_v2_5/rev/8f193d35090cdceac7a7de513244ef4cd976133f Gecko Version 44.0a2 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20151117.123839 Firmware Date Tue Nov 17 12:38:47 UTC 2015 Bootloader s1 Device: Aries master (after ota) Build ID 20151130132746 Gaia Revision 702773bee0b70e479ccebe5e061f571e977bc376 Gaia Date 2015-11-30 02:51:04 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/a18630f9ab42ddfde03ba8c7757a42069c48c7ed Gecko Version 45.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20151117.123839 Firmware Date Tue Nov 17 12:38:47 UTC 2015 Bootloader s1 ---------------------------------------------------------------------- Device: Aries 2.6(master) dogfood (before ota) Build ID 20151125021621 Gaia Revision 37250b125e0db6966875d3b37b117f6d9b76cbc0 Gaia Date 2015-11-24 16:21:36 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/099f695d31326c39595264c34988a0f4b7cbc698 Gecko Version 45.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20151125.012004 Firmware Date Wed Nov 25 01:20:12 UTC 2015 Bootloader s1 Device: Aries 2.6(master) (after ota) Build ID 20151130132746 Gaia Revision 702773bee0b70e479ccebe5e061f571e977bc376 Gaia Date 2015-11-30 02:51:04 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/a18630f9ab42ddfde03ba8c7757a42069c48c7ed Gecko Version 45.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20151125.012004 Firmware Date Wed Nov 25 01:20:12 UTC 2015 Bootloader s1
Based on the last comment, closing as WFM.
Status: NEW → RESOLVED
Closed: 9 years ago
Flags: needinfo?(nhirata.bugzilla)
Resolution: --- → WORKSFORME
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