Closed Bug 1746632 Opened 3 years ago Closed 2 years ago

New mail appears as either HTML or text from other inbox e-mails

Categories

(MailNews Core :: Database, defect)

Product:
MailNews Core
Component:
Database
Version:
Thunderbird 96
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: wished, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

Steps to reproduce:

Happens at random. Check for new mail and they appear in Local Folder/Inbox. 75% of the time these e-mails are fine and can be previewed or opened normally.

Actual results:

Sometimes e-mails are permanently in HTML. Sometimes it is from the actual e-mail itself, other times it is from other e-mails that were already in the Inbox. Sometimes it is not HTML but simply text from other e-mails, even from multiple ones combined. The original e-mail(s) are lost forever.

Expected results:

This started about two weeks ago. A repair of the Inbox folder removes all offending e-mails permanently but the problem simply reoccurs soon after. No other Local Folders are affected.

Sounds like bug 1742975.

Component: Untriaged → Database
Product: Thunderbird → MailNews Core

Please add "DATALOSS" key word.

(In reply to Worcester12345 from comment #2)

Please add "DATALOSS" key word.

Whurst, does the problem still reproduce?

Flags: needinfo?(wished)

(In reply to Magnus Melin [:mkmelin] from comment #1)

Sounds like bug 1742975.

(In reply to Wayne Mery (:wsmwk) from comment #4)

Whurst, does the problem still reproduce?

How about now, after 1742975 is fixed?

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(wished)
Resolution: --- → INCOMPLETE
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