Closed Bug 1777387 Opened 2 years ago Closed 2 years ago

V102 Upgrade downloaded all messages again, causing duplicates (POP, messages left on server until deleted by client)

Categories

(MailNews Core :: Networking: POP, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: fharris, Unassigned)

References

(Blocks 1 open bug)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0

Steps to reproduce:

Upgraded to Thunderbird V102

Actual results:

The upgrade to V102 didn't sync the messages between client PC and server. All messages on the server were downloaded again causing thousands of additional/duplicated messages. My solution was to remove all messages from the server before upgrading.

Setup: Using POP3 protocol - messages are left on the server until deleted by the client. Mailboxes are on a cPanel server.

Flags: needinfo?(fharris)
Summary: V102 Upgrade Duplicated Messages → V102 Upgrade Can Duplicate Messages
Flags: needinfo?(fharris)
Blocks: tb102found
Component: Untriaged → Networking: POP
Product: Thunderbird → MailNews Core
Summary: V102 Upgrade Can Duplicate Messages → V102 Upgrade downloaded all messages again, causing duplicates (POP, messages left on server until deleted by client)

fharris, does this still reproduce with 102.2.2 ?

Flags: needinfo?(fharris)
Whiteboard: [closeme 2022-10-01]

I have not seen the problem again.

Flags: needinfo?(fharris)

Thanks for the update

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
Whiteboard: [closeme 2022-10-01]

Running TB 102.2.2...

But I DO see duplicates -- the entire content of the server mailbox, in my case dozens, not thousands -- whenever I use the GET MESSAGES button. Any account at a random time will suddenly have its contents automatically downloaded if connected to GM, and might fetch duplicates on a manual poll.

I've only "upgraded" to TB 102.0.0 (from 98.10.0) the one time, where I first witnessed the issue. I have since "upgraded" incrementally through all official release versions of TB 102.x.x and the problem persists to this day. (Haven't seen it on a manual poll in the current version, but they are rare, and I've only just installed this one.)

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