Closed Bug 178795 Opened 22 years ago Closed 22 years ago

Suntrust blocks Mozilla, not based on User Agent string.

Categories

(Tech Evangelism Graveyard :: English US, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 73894

People

(Reporter: jasonkroberts, Assigned: arun)

References

()

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20021016 Build Identifier: User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2b) Gecko/20021016 http://www.suntrust.com/ blocks Mozilla. Using the User Agent switching tool at http://uabar.mozdev.org/ to emulate IE does not fix this. https://internetbanking.suntrust.com/ lets Mozilla through. Based on the "Browser Check" link on that page, looks like Suntrust is using "document.write(navigator.appName + " " + navigator.appVersion)" to check browsers. Dumb, but I'm really glad that the actual online account part doesn't block moz. Reproducible: Always Steps to Reproduce: 1. Visit http://www.suntrust.com/ using Mozilla Actual Results: You get an error page: Your browser is not compatible with www.suntrust.com at this time. If you are using Netscape 6.x, Netscape has chosen to alter their communication standards resulting in this incompatibility. In the interim, we recommend you use one of the following browsers: Expected Results: They should have let me in.
we have been working to get them to allow Mozilla and other Gecko based browsers into their site. Please help by complaining to them directly. *** This bug has been marked as a duplicate of 73894 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
Moving to new component
Component: US Banks → English US
Product: Tech Evangelism → Tech Evangelism Graveyard
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