Closed Bug 1808020 Opened 2 years ago Closed 2 years ago

Outlook.com user cannot sign in with OAuth - "You can't sign in here with a personal account. Use your work or school account instead."

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 102
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1685414

People

(Reporter: i, Unassigned)

Details

Steps to reproduce:

  • Open an already-configured Outlook.com account with Normal Password (App Password)
  • Switch the authentication method to OAuth
  • Open a folder in that account
  • Browser tab pops up, urging me to do OAuth

Actual results:

Said the page: "You can't sign in here with a personal account. Use your work or school account instead."

Expected results:

Allow me to complete the OAuth.

I've tried with the same MSA (Microsoft Account) on K-9 Mail (that's also in the Thunderbird family now, I guess) 6.400, and it seems to work well.

I've also tried a AAD (Work/School) account on Thunderbird, which worked.

It could be a AAD Application configuration problem. Also, K-9's OAuth client ID is listed here.

Bug 1685414 makes the necessary changes. You can try it on beta.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Duplicate of bug: 1685414
Resolution: --- → DUPLICATE
Summary: Outlook.com user cannot sign in with OAuth → Outlook.com user cannot sign in with OAuth - "You can't sign in here with a personal account. Use your work or school account instead."

Can confirm that OAuth works for both MSA and AAD on Thunderbird beta 109.0b2.

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