User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2.1) Gecko/20021130 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2.1) Gecko/20021130 emails in headers are no longer highlited (can't click on to email or store in addressbook)! For no apparent reason, it just stopped working. Also, the addressbook has been acting funny lately. Many of the entries which offer the auto-complete when typing part of the name - don't seem to work anymore. Reproducible: Always Steps to Reproduce: 1. Enter mozilla mail client 2. Select any email 3. None of the emails in the headers are hilighted or clickable anymore. Expected Results: I'd like it to work the way it did before. It was a nice feature.

Now, I think that the whole "header display" routine in the mozilla mail client is broken. I have an email in which there are attachements, and that "attachment window" box that normally appears at the top right hand corner does not - and thus i am unable to download attachments! Also, clicking on the message title (attempting to open it up in a separate window) results in a message window with blank/no content.

the attachment issue is bug 171128. Which theme are you using wh en this happens? Did you perform a "clean" installation? (If not: Please uninstall former moz installation, delet "components" and "chrome" dir in the former installation dir. Then reinstall. If that doesn't help: Quit moz, delete the chrome dir under your *profile* dir, and also the file XUL.mfl, before restarting.

It was a clean install. I removed the Chrome directory and also XUL.mfl under my profile. It's still broken.

Updated information: I created a new profile called "test". Configured the email, and the headers appear properly (clickable links, etc). Then, going back to the old profile, it fails to work. I have about 700MB of emails spread across multiple folders. I wonder if it is possibly a corrupt mailbox file. Everything is backed up, so I will start deleting mailbox files, one by one, to see if that is the issue.

try this : delete (while mozilla is not running) profile/xul.mfl profile/localstore.rdf

Still Broken. Here are screen captures: http://www.hacksrus.com/~rolan/bugzilla/cap2.gif http://www.hacksrus.com/~rolan/bugzilla/cap1.gif

more info: I have 2 profiles, the old broken one (rolan) and a newly created profile that does work (test) I renamed C:\WINDOWS\Application Data\Mozilla\Profiles\rolan\7duauzdu.slt\Mail\hacksrus.com to C:\WINDOWS\Application Data\Mozilla\Profiles\rolan\7duauzdu.slt\Mail\hacksrus.com.bak then copied C:\WINDOWS\Application Data\Mozilla\Profiles\test\gycv7hzu.slt\Mail\mail.omnistep.com over to the C:\WINDOWS\Application Data\Mozilla\Profiles\rolan\7duauzdu.slt\Mail\ renaming it hacksrus.com (moved the working mail directory over to the broken profile) loaded up mozilla mail.. and... It's still broken (with the data from the working profile).

mozilla or quickstart must not be running when you delete XUL.mfl

SOLVED. I have isolated the offending file. It is abook.map within my profile directory. Removing that file fixes the header problem. If I place that file back into the directory, the problem returns. Taking a peek, it appears to be partialy corrupt (binary characters in there??) If you want to see what it looks like, send me an email - rolan@omnistep.com There isn't anything really security sensitive in there, so I guess I email the file over for your analysis. ~Rolan

-> Adress Book They should decide if they want the file.

Same problem here. Removed abook.mab and the problem went away. Not a big problem for me since I don't use the address book, but other users won't be so happy. Another interesting detail is that, if it it's showing the headers as per comment 6, if you try to open the message in a new window it will come out blank.

Re comment 9. abook.mab appears to also be the cause of the blank attachments pane mentioned in comment 1 - bug 171128

*** Bug 193024 has been marked as a duplicate of this bug. ***

I was on the point of finding abook.nab at fault when I found this bug! If you need my corrupt abook.nab for diagnosis you're welcome to it. When moved away, it is recreated empty. Then easy to refill because all personal addresses were in collected addresses as well. Surely this can be fixed by a start-up verification of abook.nab which would automatically fix the corruption?

Got the same bug suddenly, in the middle of a mail reading session, when I changed to another message. Tried deleting abook.mab and the problem remained. Then created a new address book, just as a test, to see if a new abook.mab would appear in the same place where the deleted one was before, and it did, so I guess I deleted the correct abook.mab file. If I try to open messages in a new window, the window comes out blank. I can't access attachments at all. If I try the menu File -> Attachments -> Save All, I get the message "Unable to save the attachment. Please check your file name and try again later". I have another profile that shares the Mail folder with the profile in which this happened. If I switch to that profile I can read the mail normally, so the error shouldn't be in the mail or summary files. I'm using Mizilla 1.4a (build 2003040105). I think this bug's severity should be changed to major, since it prevents people from accessing the e-mail attachments.

Workaround: I closed Mozilla, and then opened Netscape 7.0 with the profile that was producing the bug. Netscape displayed the mails and attachments correctly. Then I closed Netscape and reopened Mozilla, and Mozilla now works correctly too. If this bug shows up again I'll use the same workaround and try to see which files are changed by Netscape.

mass re-assign.

*** This bug has been marked as a duplicate of 106461 ***