User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6b) Gecko/20031208 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6b) Gecko/20031208 When trying to import mail messages from Eudora (5.1R) my anti-virus triggered on an attachment it thought was a virus. My AV program automatically deleted the file (D:\DOCUME~1\NEIL\LOCALS~1\TEMP), at which point Mozilla immediately popped up an error window saying that it could not write a temporary file. However, this window cannot be dismissed: it re-opens, even when the import dialog is closed. In one case, even after all visible Mozilla windows were closed, the dialog continued to pop up, but in another case, it popped up a few times and then disapppeared. The only reliable way I found to stop the messag is to "End Process" on mozilla.exe. Reproducible: Always Steps to Reproduce: 1. Tools | Import | Mail | Eudora 2. Anti-virus triggers (Norton Anti-Virus 2003 Pro, in this case) on discovery that a worm was attached. (The extension was changed so it could not run, but the a/v triggered on the content.) A/V automatically deletes the file. 3. Alert window appears and cannot be dismissed. Actual Results: Mozilla immediately popped up an error window saying that it could not write a temporary file. This window cannot be dismissed (it re-opens itself, even after import has been Cancel'ed. Expected Results: Show the message and abort the Import. * Default theme being used.

I'm guessing this is WONTFIX or INVALID, since the problem is unusual, hard to reproduce, and caused in part by a 3rd party product. Perhaps it should be an RFE: Add warning to mail import wizard: Disable antivirus before importing mail

I had a similar infinite loop when Norton antivirus detected a virus in incoming email. I could not exit Mozilla. Windows XP task manager could not kill Mozilla! I had to pull the power plug. Mozilla said some error with incoming mail '... delete file INBOSX.msf' but I searched all of C: drive without finding it. Restarting windows XP kept causing the problem until I disbaled Norton anti-virus. about:buildconfig Build platform target i586-pc-msvc Build tools Compiler Version Compiler flags $(CYGWIN_WRAPPER) cl 12.00.8804 -TC -nologo -W3 -nologo -Gy -Fd$(PDBFILE) $(CYGWIN_WRAPPER) cl 12.00.8804 -TP -nologo -W3 -nologo -Gy -Fd$(PDBFILE) Configure arguments --without-system-jpg --without-system-zlib --enable-extensions=default,irc,tasks --enable-crypto --disable-auto-deps --disable-debug --enable-optimize=-O1

*** Bug 256034 has been marked as a duplicate of this bug. ***

*** This bug has been marked as a duplicate of 116443 ***