Closed
Bug 323228
Opened 19 years ago
Closed 17 years ago
Crash of Tb 1.5 after Server Timeout(Bug 307527's issue) of IMAP and NNTP (when WinXP x64 on Dual-Core) [@ nsImapProtocol::SendData]
Categories
(MailNews Core :: Networking: IMAP, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: GICodeWarrior, Assigned: Bienvenu)
Details
(Keywords: crash)
Crash Data
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla Thunderbird version 1.5 (20051201)
I was running version 1.0.7 without this issue. I installed version 1.5 today and when I opened it all of my accounts (3 IMAP accounts and 1 NNTP) produced timeout messages in the format "Connection to server xxx.xxx.xxx.xxx timed out." (I have check for messages on startup enabled for all of my accounts.)
After I have dismissed all of the error messages I can sometimes get mail manually by clicking "Get Mail" or clicking on specific mail folders. (I know it works sometimes because a new message came in like 5 minutes later.) It seems random as to whether or not it will timeout (A race condition?).
I am running the final release of Windows XP Professional x64 Edition with the most current updates. My processor is an AMD Athlon(tm) 64 X2 Dual Core Processor 4400+. I have 4GB of physical memory; this may seem unimportant, but this has confused some applications.
I left one of the error messages sit inadvertantly and after I clicked ok Thunderbird decided to crash. Here is the Incident ID TB13883475Z.
This may be related to Bug 315420, but that bug didn't seem to cover IMAP and NNTP. I do not have any POP accounts that I could test.
I tested it by setting the processor affinity of Thunderbird to a single core after I have started it and the problem seems to be unreproducably in that state. Of course when I restart Thunderbird the errors recur.
Reproducible: Sometimes
Steps to Reproduce:
1. Open Thunderbird (This is usually enough to cause the error if not try step 2)
2. Continusly attempt to refresh email/news headers (IMAP or NNTP)
Comment 1•19 years ago
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(In reply to comment #0)
> This may be related to Bug 315420, but that bug didn't seem to cover IMAP and
> NNTP. I do not have any POP accounts that I could test.
"Timeout when IMAP" part is DUP of Bug 307527, and I think Bug 307527 is applicable to NNTP because NNTP is very similar to IMAP.
Try "/usepmtimer" for this timeout problem on MS Win XP when "dual core" chip.
I can say nothing on "crash" part when MS Win-XP x64 edition.
(In reply to comment #1)
> Try "/usepmtimer" for this timeout problem on MS Win XP when "dual core" chip.
The /usepmtimer boot flag is preventing these timeout errors from occuring on my system.
Comment 3•19 years ago
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(In reply to comment #2)
> The /usepmtimer boot flag is preventing these timeout errors from occuring on
> my system.
Changing summary to focus on "crash when MS Win XP x64" after problem of Bug 307527 when dual core.
Summary: Server Timeout (IMAP and NNTP) (Possibly Dual-Core or WinXP x64 issue) → Crash of Tb 1.5 after Server Timeout(Bug 307527's issue) of IMAP and NNTP (when WinXP x64 on Dual-Core)
Comment 4•19 years ago
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Incident ID: 13883475
Stack Signature nsImapProtocol::SendData 8b5bd90e
Product ID Thunderbird15
Build ID 2005120115
Trigger Time 2006-01-12 14:17:49.0
Platform Win32
Operating System Windows NT 5.2 build 3790
Module thunderbird.exe + (004bc51b)
URL visited
User Comments
Since Last Crash 1929 sec
Total Uptime 1929 sec
Trigger Reason Access violation
Source File, Line No. e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/imap/src/nsImapProtocol.cpp, line 1562
Stack Trace
nsImapProtocol::SendData [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/imap/src/nsImapProtocol.cpp, line 1562]
nsImapProtocol::AuthLogin [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/imap/src/nsImapProtocol.cpp, line 5117]
nsImapProtocol::TryToLogon [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/imap/src/nsImapProtocol.cpp, line 7562]
nsImapProtocol::ProcessCurrentURL [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/mozilla/mailnews/imap/src/nsImapProtocol.cpp, line 1357]
nsImapProtocol::ImapThreadMainLoop [e:/builds/tinderbox/Tb-Mozilla1.8/WINNT_5.0_Depend/moz
Assignee: mscott → bienvenu
Severity: major → critical
Component: General → Networking: IMAP
Keywords: crash
Product: Thunderbird → Core
QA Contact: general → grylchan
Summary: Crash of Tb 1.5 after Server Timeout(Bug 307527's issue) of IMAP and NNTP (when WinXP x64 on Dual-Core) → Crash of Tb 1.5 after Server Timeout(Bug 307527's issue) of IMAP and NNTP (when WinXP x64 on Dual-Core) [@ nsImapProtocol::SendData]
Version: unspecified → 1.8 Branch
Comment 5•17 years ago
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no nsimapprotocol::senddata crashes on talkback for TB15 or TB2.
Is this not dependent on, or at least closely related to, bug 307527?
What needs to be done before confirming?
OS: Other → Windows XP
QA Contact: grylchan → networking.imap
Comment 6•17 years ago
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I can't find any Talkback or Breakpad reports with this stack either.
Given that, and the age of the report, I think we need to let this one go.
Gerv
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
Updated•16 years ago
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Product: Core → MailNews Core
Updated•14 years ago
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Crash Signature: [@ nsImapProtocol::SendData]
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Description
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