Closed Bug 507244 Opened 15 years ago Closed 15 years ago

Subscribing to an IMAP folder starting with "*" crashes Thunderbird.

Categories

(Thunderbird :: Folder and Message Lists, defect)

x86
Windows 7
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: kumarseetharaman, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: crash, Whiteboard: [needs protocol log][needs trunk test])

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; MS-RTC LM 8) Build Identifier: version 2.0.0.22 (20090605) Subscribing to a folder starting with * character using Thunderbird causes Thunderbird to crash. Once this is done, thunderbird will crash constantly. Reproducible: Always Steps to Reproduce: 1.Create a folder name on an Exchange server called "*Mail" using Outlook Web Access or Outlook or Windows Live Mail. 2. Subscribe to the *Mail folder using Thunderbird Actual Results: Thunderbird crashes and continues to crash on startup. Expected Results: The subscribed folder name should be shown in the list of folders sync'ed with the server. Problem signature: Problem Event Name: APPCRASH Application Name: thunderbird.exe Application Version: 1.8.20090.60502 Application Timestamp: 4a28e7ff Fault Module Name: thunderbird.exe Fault Module Version: 1.8.20090.60502 Fault Module Timestamp: 4a28e7ff Exception Code: c0000005 Exception Offset: 00559108 OS Version: 6.1.7100.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
does this happen with TB 3 beta 3? I've got an imap folder called *foo and it doesn't cause any issues (though I don't have access to an Exchange server)
Get IMAP log, please. > https://wiki.mozilla.org/MailNews:Logging Because Tb crashes, log data may be lost by crash(not written in file). Get log with one of next. (a) Unbuffered NSPR logging with "sync" parameter. http://www.mozilla.org/projects/nspr/reference/html/prlog.html#25320 (b) Gather log data using DebugView. See Bug 402793 Comment #6.
(In reply to comment #0) > Reproducible: Always > Steps to Reproduce: > 1.Create a folder name on an Exchange server called "*Mail" using Outlook Web > Access or Outlook or Windows Live Mail. > 2. Subscribe to the *Mail folder using Thunderbird > Actual Results: > Thunderbird crashes and continues to crash on startup. Does it mean that creation of "*foo" like IMAP folder on the Exchange server by Tb won't produce any problem?
(In reply to comment #0) > Build Identifier: version 2.0.0.22 (20090605) > Actual Results: > Thunderbird crashes and continues to crash on startup. What is Talkback ID of the crash? Can you reproduce crash with Tb trunk nightly build? > http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-1.9.1/ > Download win32.zip build. You can test by UNZIP only. If crash occurs, send crash report by Tb's Crash Reporter to mozilla.org, and write the Crash Reporter ID in this bug.
I tried creating a folder starting with * (in this case "*Mail") but got a "The operation can't be performed. Check the folder name, and then try again." error message on my school's Outlook Web Access Exchange server.
(In reply to comment #5) > I tried creating a folder starting with * (in this case "*Mail") but got a "The > operation can't be performed. Check the folder name, and then try again." error > message on my school's Outlook Web Access Exchange server. That said, my school should be using version 2003, Timeless indicates the folder can be created if the 2007 version of OWA is used.
Next page says "*" is not usable as folder name. > http://support.microsoft.com/kb/256385 > This problem occurs because in Outlook Web Access, > you cannot use the following special characters to name a folder: > * Brackets ([]) > * Forward slash mark (/) > * Backward slash mark (\) > * Ampersand (&) > * Tilde (~) > * Question mark (?) > * Asterisk (*) > * Pipe or vertical bar (|) > * Angle brackets (<>) > * Quotation marks (") > * Number sign (#) > * Semicolon (;) > * Colon (:) > * Plus (+) > * Period (.) > * Two periods (..) 2007 version of OWA removed restriction on some folder name characters?
as WADA says, getting a client-side imap protocol log by following these instructions - https://wiki.mozilla.org/MailNews:Logging would be very helpful.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: crash
Whiteboard: [needs protocol log][needs trunk test]
Using 3.0.1, I can no longer reproduce this problem.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
-> WORKSFORME, Fixed is used for bugs with known patches. https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution
Resolution: FIXED → WORKSFORME
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