Closed
Bug 507244
Opened 15 years ago
Closed 15 years ago
Subscribing to an IMAP folder starting with "*" crashes Thunderbird.
Categories
(Thunderbird :: Folder and Message Lists, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: kumarseetharaman, Unassigned)
References
(Blocks 1 open bug)
Details
(Keywords: crash, Whiteboard: [needs protocol log][needs trunk test])
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; MS-RTC LM 8)
Build Identifier: version 2.0.0.22 (20090605)
Subscribing to a folder starting with * character using Thunderbird causes Thunderbird to crash.
Once this is done, thunderbird will crash constantly.
Reproducible: Always
Steps to Reproduce:
1.Create a folder name on an Exchange server called "*Mail" using Outlook Web Access or Outlook or Windows Live Mail.
2. Subscribe to the *Mail folder using Thunderbird
Actual Results:
Thunderbird crashes and continues to crash on startup.
Expected Results:
The subscribed folder name should be shown in the list of folders sync'ed with the server.
Problem signature:
Problem Event Name: APPCRASH
Application Name: thunderbird.exe
Application Version: 1.8.20090.60502
Application Timestamp: 4a28e7ff
Fault Module Name: thunderbird.exe
Fault Module Version: 1.8.20090.60502
Fault Module Timestamp: 4a28e7ff
Exception Code: c0000005
Exception Offset: 00559108
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Comment 1•15 years ago
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does this happen with TB 3 beta 3? I've got an imap folder called *foo and it doesn't cause any issues (though I don't have access to an Exchange server)
Updated•15 years ago
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Blocks: folders-with-special-characters
Comment 2•15 years ago
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Get IMAP log, please.
> https://wiki.mozilla.org/MailNews:Logging
Because Tb crashes, log data may be lost by crash(not written in file). Get log
with one of next.
(a) Unbuffered NSPR logging with "sync" parameter.
http://www.mozilla.org/projects/nspr/reference/html/prlog.html#25320
(b) Gather log data using DebugView. See Bug 402793 Comment #6.
Comment 3•15 years ago
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(In reply to comment #0)
> Reproducible: Always
> Steps to Reproduce:
> 1.Create a folder name on an Exchange server called "*Mail" using Outlook Web
> Access or Outlook or Windows Live Mail.
> 2. Subscribe to the *Mail folder using Thunderbird
> Actual Results:
> Thunderbird crashes and continues to crash on startup.
Does it mean that creation of "*foo" like IMAP folder on the Exchange server by Tb won't produce any problem?
Comment 4•15 years ago
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(In reply to comment #0)
> Build Identifier: version 2.0.0.22 (20090605)
> Actual Results:
> Thunderbird crashes and continues to crash on startup.
What is Talkback ID of the crash?
Can you reproduce crash with Tb trunk nightly build?
> http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-1.9.1/
> Download win32.zip build. You can test by UNZIP only.
If crash occurs, send crash report by Tb's Crash Reporter to mozilla.org, and write the Crash Reporter ID in this bug.
Comment 5•15 years ago
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I tried creating a folder starting with * (in this case "*Mail") but got a "The operation can't be performed. Check the folder name, and then try again." error message on my school's Outlook Web Access Exchange server.
Comment 6•15 years ago
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(In reply to comment #5)
> I tried creating a folder starting with * (in this case "*Mail") but got a "The
> operation can't be performed. Check the folder name, and then try again." error
> message on my school's Outlook Web Access Exchange server.
That said, my school should be using version 2003, Timeless indicates the folder can be created if the 2007 version of OWA is used.
Comment 7•15 years ago
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Next page says "*" is not usable as folder name.
> http://support.microsoft.com/kb/256385
> This problem occurs because in Outlook Web Access,
> you cannot use the following special characters to name a folder:
> * Brackets ([])
> * Forward slash mark (/)
> * Backward slash mark (\)
> * Ampersand (&)
> * Tilde (~)
> * Question mark (?)
> * Asterisk (*)
> * Pipe or vertical bar (|)
> * Angle brackets (<>)
> * Quotation marks (")
> * Number sign (#)
> * Semicolon (;)
> * Colon (:)
> * Plus (+)
> * Period (.)
> * Two periods (..)
2007 version of OWA removed restriction on some folder name characters?
Comment 8•15 years ago
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as WADA says, getting a client-side imap protocol log by following these instructions - https://wiki.mozilla.org/MailNews:Logging would be very helpful.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Reporter | ||
Comment 9•15 years ago
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Using 3.0.1, I can no longer reproduce this problem.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
Comment 10•15 years ago
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-> WORKSFORME, Fixed is used for bugs with known patches.
https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution
Resolution: FIXED → WORKSFORME
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Description
•