Closed
Bug 528245
Opened 15 years ago
Closed 15 years ago
Drag'n'Drop (Drag&Drop) for messages stopped working
Categories
(Thunderbird :: Mail Window Front End, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: tessarakt, Unassigned)
References
(Depends on 1 open bug)
Details
User-Agent: Mozilla/5.0 (X11; U; Linux i686 (x86_64); de; rv:1.9.1.5) Gecko/20091102 Firefox/3.1b4pre
Build Identifier: Mozilla/5.0 (X11; U; Linux i686 (x86_64); de; rv:1.9.1.6pre) Gecko/20091111 Lightning/1.0pre Shredder/3.0pre
I can no longer drag&drop messages (mail, news, anything). I cannot even start dragging them (the cursor does not change).
This stopped working after changing from b4 to this nightly.
Reproducible: Always
Steps to Reproduce:
1. Open your inbox.
2. Click on a message.
3. Hold left mouse button.
4. Drag to another folder.
Actual Results:
Nothing happens after step 3.
Expected Results:
The cursor should change after 3., and after 4. the message should be moved to the other folder.
Reporter | ||
Comment 1•15 years ago
|
||
Apparently Linux-only, works on
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.5) Gecko/20091112 Lightning/1.0pre Shredder/3.0pre
Reporter | ||
Comment 2•15 years ago
|
||
My extensions on Linux:
latest Lightning nightly, latest Google calendar provider nightly, "Silvermel and Charamel XT" 1.3.0
Reporter | ||
Comment 3•15 years ago
|
||
Args, cannot reproduce this after a restart of TB ...
Moving works fine now ...
Comment 4•15 years ago
|
||
(In reply to comment #3)
> Args, cannot reproduce this after a restart of TB ...
>
> Moving works fine now ...
Did some extension got removed when you rebooted ?
Reporter | ||
Comment 5•15 years ago
|
||
(In reply to comment #4)
> Did some extension got removed when you rebooted ?
Definitely not. And it was not a reboot, just a restart of Shredder.
Comment 6•15 years ago
|
||
xref bug 458570
Reporter | ||
Updated•15 years ago
|
Severity: major → normal
Comment 7•15 years ago
|
||
Resolving incomplete.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
I've just observed the (apparently) exact same issue.
I was using TB normally. I moved a few messages from a folder to others by dragging and dropping them without issues.
Then suddenly, drang'n drop has stopped working. Nothing happens when I drag a message. It doesn't even start dragging.
In my case it happened just after the UI had frozen for a few seconds while downloading messages (we all know there's another issue in TB that the UI freezes when doing "heavy" operations such as downloading messages and storing them into a big folder). I accidentally tried moving a file just while the UI was greyed out (because it greyed out almost at the same time I clicked to drag). After that, dragndrop stopped working. No idea whether this was a fortuity or it was related.
I'm using pop3, not imap (I say this because I see an imap bug is reference in some comment above).
Also, I don't see any reason given for closing this as "incomplete".
Comment 10•10 years ago
|
||
(In reply to teo8976 from comment #9)
>...
> Also, I don't see any reason given for closing this as "incomplete".
As you can see in earlier comments, the reporter was no longer able to reproduce. And no one else was able reproduce. Therefore the bug is closed. Please file a new bug for your issue. Thanks.
Comment 11•10 years ago
|
||
> As you can see in earlier comments, the reporter was no longer able to reproduce.
Which only indicates that the issue is intermittent and disappears after restarting TB.
Anyway, now here is one more user experiencing the issue, i.e. me.
Rather than creating a new report, I suggest to reopen this one, since the description is identical. However, do whatever you want.
Comment 12•10 years ago
|
||
I didn't remember, I had already experienced this issue and reported it as a new bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=1060961
Comment 13•10 years ago
|
||
After installing ver 31.3.0 on dec 2 I can no longer drag and drop messages folder to folder. Never had a problem before:
Application Basics
Name: Thunderbird
Version: 31.3.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20141127140543
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mailx4.scholarchip.com:110, plain, passwordCleartext
OUTGOING: mailx6.scholarchip.com:25, plain, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (pop3) mail.optonline.net:110, plain, passwordCleartext
OUTGOING: mail.optonline.net:587, plain, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (im) prpl-jabber, plain, 0
account9:
INCOMING: account9, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account10:
INCOMING: account10, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:25, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions
Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d}
Lightning, 3.3.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
QuickFolders, 3.14.1, true, quickfolders@curious.be
Thunderbird Conversations, 2.8.1, true, gconversation@xulforum.org
Thunderbird Message Filter Import/Export Enhanced, 1.0.3, true, hdiakos@csd.uoc.gr
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.3.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 044717f3-1d9a-43fc-adb4-76b82db8e76
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1420459328
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 85876408
plugin.importedState: true
plugins.update.notifyUser: true
print.printer_Brother_Laser_Help_Desk.print_bgcolor: false
print.printer_Brother_Laser_Help_Desk.print_bgimages: false
print.printer_Brother_Laser_Help_Desk.print_colorspace:
print.printer_Brother_Laser_Help_Desk.print_command:
print.printer_Brother_Laser_Help_Desk.print_downloadfonts: false
print.printer_Brother_Laser_Help_Desk.print_duplex: -893437240
print.printer_Brother_Laser_Help_Desk.print_edge_bottom: 0
print.printer_Brother_Laser_Help_Desk.print_edge_left: 0
print.printer_Brother_Laser_Help_Desk.print_edge_right: 0
print.printer_Brother_Laser_Help_Desk.print_edge_top: 0
print.printer_Brother_Laser_Help_Desk.print_evenpages: true
print.printer_Brother_Laser_Help_Desk.print_footercenter:
print.printer_Brother_Laser_Help_Desk.print_footerleft: &PT
print.printer_Brother_Laser_Help_Desk.print_footerright: &D
print.printer_Brother_Laser_Help_Desk.print_headercenter:
print.printer_Brother_Laser_Help_Desk.print_headerleft: &T
print.printer_Brother_Laser_Help_Desk.print_headerright: &U
print.printer_Brother_Laser_Help_Desk.print_in_color: true
print.printer_Brother_Laser_Help_Desk.print_margin_bottom: 0.5
print.printer_Brother_Laser_Help_Desk.print_margin_left: 0.5
print.printer_Brother_Laser_Help_Desk.print_margin_right: 0.5
print.printer_Brother_Laser_Help_Desk.print_margin_top: 0.5
print.printer_Brother_Laser_Help_Desk.print_oddpages: true
print.printer_Brother_Laser_Help_Desk.print_orientation: 0
print.printer_Brother_Laser_Help_Desk.print_page_delay: 50
print.printer_Brother_Laser_Help_Desk.print_paper_data: 1
print.printer_Brother_Laser_Help_Desk.print_paper_height: 11.00
print.printer_Brother_Laser_Help_Desk.print_paper_name:
print.printer_Brother_Laser_Help_Desk.print_paper_size_type: 0
print.printer_Brother_Laser_Help_Desk.print_paper_size_unit: 0
print.printer_Brother_Laser_Help_Desk.print_paper_width: 8.50
print.printer_Brother_Laser_Help_Desk.print_plex_name:
print.printer_Brother_Laser_Help_Desk.print_resolution: 88725056
print.printer_Brother_Laser_Help_Desk.print_resolution_name:
print.printer_Brother_Laser_Help_Desk.print_reversed: false
print.printer_Brother_Laser_Help_Desk.print_scaling: 1.00
print.printer_Brother_Laser_Help_Desk.print_shrink_to_fit: true
print.printer_Brother_Laser_Help_Desk.print_to_file: false
print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_bottom: 0
print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_left: 0
print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_right: 0
print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_top: 0
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0162
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.3958
Driver Date: 9-30-2014
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17415)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
Comment 14•10 years ago
|
||
Hi,
the same is for me.
Running Thunderbird 31.5.0. on Windows 8.1.
Cant drag and drop messages.
Stručně o aplikaci
Název: Thunderbird
Verze: 31.5.0
Identifikace prohlížeče: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0
Složka profilu: Zobrazit složku
(místní disk)
Id sestavení aplikace: 20150222233048
Povolené zásuvné moduly: about:plugins
Nastavení sestavení: about:buildconfig
Spotřeba paměti: about:memory
Rozšíření
Calendar Tweaks, 6.1, true, calendartweaks@DW-dev
Copy As Plain Text, 1.0.9, true, {1a5dabbd-0e74-41da-b532-a364bb552cab}
Google Calendar Tab, 3.9, true, googlecalendartab@momo
Lightning Calendar Tabs, 1.3, true, lightningcalendartabs@jlx.84
Provider for Google Calendar, 1.0.4, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
QuoteCollapse, 0.9, true, {0b62b504-857c-4f62-a336-2e8425bd5738}
Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}
ESET Endpoint Security Extension, 5.0.2237.0, false, eplgTb@eset.com
Lightning, 3.3.3, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Signature Switch, 1.6.13, false, {2ab1b709-ba03-4361-abf9-c50b964ff75d}
Důležité změněné předvolby
Název: Hodnota
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.5.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 7eceba81-ce36-4950-a58f-0b70bbce97e
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.disableCookieForMailNews: true
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1427714679
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
plugins.update.notifyUser: true
Grafika
Popis adaptéru: Intel(R) HD Graphics 4600
Id výrobce: 0x8086
Id zařízení: 0x0416
RAM adaptéru: Unknown
Ovladače adaptéru: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Verze ovladače: 10.18.10.3960
Datum ovladače: 9-29-2014
Direct2D povolen: true
DirectWrite povolen: true (6.3.9600.17415)
Technologie ClearType: Parametry technologie ClearType nenalezeny
Zobrazování WebGL: false
Grafická akcelerace Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Inkrementální GC: 1
Přístupnost
Aktivována: 0
Zakázána: 0
Verze knihoven
Očekávaná minimální verze
Používaná verze
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
You need to log in
before you can comment on or make changes to this bug.
Description
•