Closed Bug 528245 Opened 15 years ago Closed 15 years ago

Drag'n'Drop (Drag&Drop) for messages stopped working

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Linux
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: tessarakt, Unassigned)

References

(Depends on 1 open bug)

Details

User-Agent: Mozilla/5.0 (X11; U; Linux i686 (x86_64); de; rv:1.9.1.5) Gecko/20091102 Firefox/3.1b4pre Build Identifier: Mozilla/5.0 (X11; U; Linux i686 (x86_64); de; rv:1.9.1.6pre) Gecko/20091111 Lightning/1.0pre Shredder/3.0pre I can no longer drag&drop messages (mail, news, anything). I cannot even start dragging them (the cursor does not change). This stopped working after changing from b4 to this nightly. Reproducible: Always Steps to Reproduce: 1. Open your inbox. 2. Click on a message. 3. Hold left mouse button. 4. Drag to another folder. Actual Results: Nothing happens after step 3. Expected Results: The cursor should change after 3., and after 4. the message should be moved to the other folder.
Apparently Linux-only, works on Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.5) Gecko/20091112 Lightning/1.0pre Shredder/3.0pre
My extensions on Linux: latest Lightning nightly, latest Google calendar provider nightly, "Silvermel and Charamel XT" 1.3.0
Args, cannot reproduce this after a restart of TB ... Moving works fine now ...
(In reply to comment #3) > Args, cannot reproduce this after a restart of TB ... > > Moving works fine now ... Did some extension got removed when you rebooted ?
(In reply to comment #4) > Did some extension got removed when you rebooted ? Definitely not. And it was not a reboot, just a restart of Shredder.
Severity: major → normal
Depends on: 458570
Resolving incomplete.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
I've just observed the (apparently) exact same issue. I was using TB normally. I moved a few messages from a folder to others by dragging and dropping them without issues. Then suddenly, drang'n drop has stopped working. Nothing happens when I drag a message. It doesn't even start dragging. In my case it happened just after the UI had frozen for a few seconds while downloading messages (we all know there's another issue in TB that the UI freezes when doing "heavy" operations such as downloading messages and storing them into a big folder). I accidentally tried moving a file just while the UI was greyed out (because it greyed out almost at the same time I clicked to drag). After that, dragndrop stopped working. No idea whether this was a fortuity or it was related.
I'm using pop3, not imap (I say this because I see an imap bug is reference in some comment above). Also, I don't see any reason given for closing this as "incomplete".
(In reply to teo8976 from comment #9) >... > Also, I don't see any reason given for closing this as "incomplete". As you can see in earlier comments, the reporter was no longer able to reproduce. And no one else was able reproduce. Therefore the bug is closed. Please file a new bug for your issue. Thanks.
> As you can see in earlier comments, the reporter was no longer able to reproduce. Which only indicates that the issue is intermittent and disappears after restarting TB. Anyway, now here is one more user experiencing the issue, i.e. me. Rather than creating a new report, I suggest to reopen this one, since the description is identical. However, do whatever you want.
I didn't remember, I had already experienced this issue and reported it as a new bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1060961
After installing ver 31.3.0 on dec 2 I can no longer drag and drop messages folder to folder. Never had a problem before: Application Basics Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (pop3) mailx4.scholarchip.com:110, plain, passwordCleartext OUTGOING: mailx6.scholarchip.com:25, plain, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (pop3) mail.optonline.net:110, plain, passwordCleartext OUTGOING: mail.optonline.net:587, plain, passwordCleartext, true account4: INCOMING: account4, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true account8: INCOMING: account8, , (im) prpl-jabber, plain, 0 account9: INCOMING: account9, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true account10: INCOMING: account10, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:25, alwaysSTARTTLS, passwordCleartext, true Crash Reports Extensions Folderpane Tools, 0.6.1, true, {b243fe83-b8a7-47de-855d-21d865243d5d} Lightning, 3.3.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} QuickFolders, 3.14.1, true, quickfolders@curious.be Thunderbird Conversations, 2.8.1, true, gconversation@xulforum.org Thunderbird Message Filter Import/Export Enhanced, 1.0.3, true, hdiakos@csd.uoc.gr Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 31.3.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 044717f3-1d9a-43fc-adb4-76b82db8e76 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1420459328 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 85876408 plugin.importedState: true plugins.update.notifyUser: true print.printer_Brother_Laser_Help_Desk.print_bgcolor: false print.printer_Brother_Laser_Help_Desk.print_bgimages: false print.printer_Brother_Laser_Help_Desk.print_colorspace: print.printer_Brother_Laser_Help_Desk.print_command: print.printer_Brother_Laser_Help_Desk.print_downloadfonts: false print.printer_Brother_Laser_Help_Desk.print_duplex: -893437240 print.printer_Brother_Laser_Help_Desk.print_edge_bottom: 0 print.printer_Brother_Laser_Help_Desk.print_edge_left: 0 print.printer_Brother_Laser_Help_Desk.print_edge_right: 0 print.printer_Brother_Laser_Help_Desk.print_edge_top: 0 print.printer_Brother_Laser_Help_Desk.print_evenpages: true print.printer_Brother_Laser_Help_Desk.print_footercenter: print.printer_Brother_Laser_Help_Desk.print_footerleft: &PT print.printer_Brother_Laser_Help_Desk.print_footerright: &D print.printer_Brother_Laser_Help_Desk.print_headercenter: print.printer_Brother_Laser_Help_Desk.print_headerleft: &T print.printer_Brother_Laser_Help_Desk.print_headerright: &U print.printer_Brother_Laser_Help_Desk.print_in_color: true print.printer_Brother_Laser_Help_Desk.print_margin_bottom: 0.5 print.printer_Brother_Laser_Help_Desk.print_margin_left: 0.5 print.printer_Brother_Laser_Help_Desk.print_margin_right: 0.5 print.printer_Brother_Laser_Help_Desk.print_margin_top: 0.5 print.printer_Brother_Laser_Help_Desk.print_oddpages: true print.printer_Brother_Laser_Help_Desk.print_orientation: 0 print.printer_Brother_Laser_Help_Desk.print_page_delay: 50 print.printer_Brother_Laser_Help_Desk.print_paper_data: 1 print.printer_Brother_Laser_Help_Desk.print_paper_height: 11.00 print.printer_Brother_Laser_Help_Desk.print_paper_name: print.printer_Brother_Laser_Help_Desk.print_paper_size_type: 0 print.printer_Brother_Laser_Help_Desk.print_paper_size_unit: 0 print.printer_Brother_Laser_Help_Desk.print_paper_width: 8.50 print.printer_Brother_Laser_Help_Desk.print_plex_name: print.printer_Brother_Laser_Help_Desk.print_resolution: 88725056 print.printer_Brother_Laser_Help_Desk.print_resolution_name: print.printer_Brother_Laser_Help_Desk.print_reversed: false print.printer_Brother_Laser_Help_Desk.print_scaling: 1.00 print.printer_Brother_Laser_Help_Desk.print_shrink_to_fit: true print.printer_Brother_Laser_Help_Desk.print_to_file: false print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_bottom: 0 print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_left: 0 print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_right: 0 print.printer_Brother_Laser_Help_Desk.print_unwriteable_margin_top: 0 Graphics Adapter Description: Intel(R) HD Graphics 4000 Vendor ID: 0x8086 Device ID: 0x0162 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.3958 Driver Date: 9-30-2014 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17415) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 2/2 Direct3D 10 AzureCanvasBackend: direct2d AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.10.6 4.10.6 NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS Util 3.16.2.3 3.16.2.3 NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
Hi, the same is for me. Running Thunderbird 31.5.0. on Windows 8.1. Cant drag and drop messages. Stručně o aplikaci Název: Thunderbird Verze: 31.5.0 Identifikace prohlížeče: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0 Složka profilu: Zobrazit složku (místní disk) Id sestavení aplikace: 20150222233048 Povolené zásuvné moduly: about:plugins Nastavení sestavení: about:buildconfig Spotřeba paměti: about:memory Rozšíření Calendar Tweaks, 6.1, true, calendartweaks@DW-dev Copy As Plain Text, 1.0.9, true, {1a5dabbd-0e74-41da-b532-a364bb552cab} Google Calendar Tab, 3.9, true, googlecalendartab@momo Lightning Calendar Tabs, 1.3, true, lightningcalendartabs@jlx.84 Provider for Google Calendar, 1.0.4, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc} QuoteCollapse, 0.9, true, {0b62b504-857c-4f62-a336-2e8425bd5738} Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b} ESET Endpoint Security Extension, 5.0.2237.0, false, eplgTb@eset.com Lightning, 3.3.3, false, {e2fda1a4-762b-4020-b5ad-a41df1933103} Signature Switch, 1.6.13, false, {2ab1b709-ba03-4361-abf9-c50b964ff75d} Důležité změněné předvolby Název: Hodnota accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 31.5.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 7eceba81-ce36-4950-a58f-0b70bbce97e mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.disableCookieForMailNews: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1427714679 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true plugins.update.notifyUser: true Grafika Popis adaptéru: Intel(R) HD Graphics 4600 Id výrobce: 0x8086 Id zařízení: 0x0416 RAM adaptéru: Unknown Ovladače adaptéru: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Verze ovladače: 10.18.10.3960 Datum ovladače: 9-29-2014 Direct2D povolen: true DirectWrite povolen: true (6.3.9600.17415) Technologie ClearType: Parametry technologie ClearType nenalezeny Zobrazování WebGL: false Grafická akcelerace Windows: 2/2 Direct3D 10 AzureCanvasBackend: direct2d AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d JavaScript Inkrementální GC: 1 Přístupnost Aktivována: 0 Zakázána: 0 Verze knihoven Očekávaná minimální verze Používaná verze NSPR 4.10.6 4.10.6 NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS Util 3.16.2.3 3.16.2.3 NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
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