Closed
Bug 563182
Opened 15 years ago
Closed 7 years ago
wrong email shown sometimes using IMAP folder - unmatched message body
Categories
(Thunderbird :: Folder and Message Lists, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: alon_gingold, Unassigned)
References
(Blocks 1 open bug)
Details
(Whiteboard: [dupeme] [corrected by repair folder])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729; .NET4.0E)
Build Identifier: 3.04
I'm not sure what's causing it and when, but sometimes I end up where I select a message from the list in inbox, and it actually shows me the text of a different message (I think these are all deleted and purged messages).
There's nothing I seem to do that manages to fix it. If I load Thunderbird on a different computer and access the same message from the server it looks fine. At least once, it got fixed by itself after a purge, but not always.
This happens every few days...
Reproducible: Sometimes
Steps to Reproduce:
unknown
Actual Results:
unknown
Updated•15 years ago
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Component: General → Folder and Message Lists
QA Contact: general → folders-message-lists
Comment 1•15 years ago
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||
(In reply to comment #0)
> User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3)
> Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729; .NET4.0E)
> Build Identifier: 3.04
>
> I'm not sure what's causing it and when, but sometimes I end up where I select
> a message from the list in inbox, and it actually shows me the text of a
> different message (I think these are all deleted and purged messages).
does the correct message appear if you right click folder, properties, reindex?
Wayne,
yes, that solves the issue. Thanks! I've looked everywhere (other then the correct place) for something like that.
It's still a bug, of course.. just one I can live with now :)
Comment 3•14 years ago
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I have the same problem with Thunderbird 3.1.2 and Windows XP+SP3, or Windows 7
/X86. The problem seems to be worse with Windows 7. In my case, I have seven
IMAP accounts in Thunderbird, with most of the servers running the qmail MTA.
One of the IMAP accounts is with gmail, and another with Yahoo mail. The
problem is very hard to reproduce consistently.
Right-clicking the folder, properties, and reindex *sometimes* fixes the problem, and sometimes not. On restarting TB, sometimes the problem gets fixed, and sometimes not. What I do is use a different email client to move the offending mail to a different folder on the same server, restart TB, and move the mail back to the original location.
If there is anything I can provide or do to help to get this problem fixed, please let me know.
Updated•14 years ago
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Whiteboard: corrected by repair folder
Updated•14 years ago
|
Summary: wrong email shown sometimes using IMAP folder → wrong email shown sometimes using IMAP folder - unmatched message body
Whiteboard: corrected by repair folder → [dupeme] [corrected by repair folder]
I am using TB 3.1.10 with a German Ubuntu 10.10 64 bit. This mis-match
between header and message body occurs on my system, as well. I started
noticing it after installing the "BetterConversation" add-on and blamed
it for the errors. However, I still get this behavior after uninstalling
the add-on.
I'm not sure how to reproduce it consistently, it just happens once in a
while (albeit more than once per week). Instead of deleting/using a
trash folder I just mark messages as deleted upon deletion so I use
"Compact folders of this account" quite a lot to rid myself of the
deleted messages.
My mail provider is GMX, although I don't know what they use on their servers. What else do you need?
I have seen this same problem on several computers, all Windows XP or 7, from TB versions 3.x to 9.1. Most, if not all, of these are Gmail accounts connected using IMAP. Re-indexing the folder appears to fix it.
I'm also not sure how to reproduce, but would be happy to provide a log of whatever sort would be helpful next time the problem arises.
This appears to be the same as #533316 .
Updated•13 years ago
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Blocks: msgreader-jumble
Comment 6•7 years ago
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Do you still see this issue when using a current version of Thunderbird?
Flags: needinfo?(pwalter)
Flags: needinfo?(noway)
Flags: needinfo?(alon_gingold)
Flags: needinfo?(airdrummingfool+bugzilla)
Whiteboard: [dupeme] [corrected by repair folder] → [closeme 2018-01-20][dupeme] [corrected by repair folder]
I've been using TB ever since I joined this bug report. However, due to smartphone and nowadays a separate work mail account (to be used with Outlook) I only need it occasionally on my pc. Bearing that in mind, I haven't noticed the problem for serveral years now.
Flags: needinfo?(noway)
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Flags: needinfo?(pwalter)
Flags: needinfo?(alon_gingold)
Flags: needinfo?(airdrummingfool+bugzilla)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2018-01-20][dupeme] [corrected by repair folder] → [dupeme] [corrected by repair folder]
Comment 9•5 years ago
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||
Reporter had written me 1.5 years ago that problem is no longer seen
Resolution: INCOMPLETE → WORKSFORME
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Description
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