Closed Bug 57002 Opened 24 years ago Closed 24 years ago

crash on attempting to create new profile in directory other than default

Categories

(SeaMonkey :: Startup & Profiles, defect, P1)

x86
Windows NT
defect

Tracking

(Not tracked)

VERIFIED WORKSFORME

People

(Reporter: ekrock, Assigned: bugs)

Details

(Keywords: crash, regression, Whiteboard: [rtm need info])

Using Commercial 2000101608 on WinNT 4.0 SP4. Here's what I saw: On a system with one unmigrated Nav4 profile and the default N6 profile, start up Netscape 6. When profile picker appears, choose to create a new profile. Netscape 6 crashes. Haven't been able to attempt to reproduce this yet because bug 57001 is causing the profile picker not to appear on startup in the first place. Marking regression, crash, and rtm for consideration as a possible rtm stopper.
regression,crash,rtm, P1.
Keywords: crash, regression, rtm
Priority: P3 → P1
OK, I reproduced this by launching the User Profile Manager from the Windows startup menu and attempting to create a new user profile. The crash occurs when you attempt to create a new user profile *in a directory other than the default*. (Updated Summary accordingly.) Steps to repro: 0) on D:, create a D:\Programs\N6\Profiles directory in which you intend to place your new profile. 1) from desktop, launch Profile Manager 2) click "Create Profile" 3) click Next 4) enter "ekrock-n62" as profile name 5) Choose Folder FYI: My N6 is installed on the D: drive, but C:\\WINNT\PROFILES\EKROCK\APPLICATION\DATA\Mozilla\Users50\ekrock-n62 comes up as the default location for the new profile. 6) in the Choose Folder dialog, select D:\N6\Profiles as the directory for the new profile and hit return; in the dialog, you now see D:\N6\Profiles\ekrock-n62 shown as the intended new directory 7) click Finish. N6 crashes 100% of time. Have now seen this 4 of 4 tries.
Summary: crash on attempting to create new profile → crash on attempting to create new profile in directory other than default
Confirmed that if I create profile in the default directory, all goes well. Add'l info: (1) Talkback does not come up on the crash even though I have it installed; not able to submit Talkback report. (2) When you relaunch the profile manager after the crash, you'll see the the new profile name does appear in the list of profiles, and you are able to launch Netscape 6 using the new profile. So it seems that the profile *is* being created, but then N6 immediately crashes. If we don't fix this, we should release note it.
I cannot reproduce this using my trunk build. Will try a branch build later... can anyone else repro this?
Marking this need info for now ...
Whiteboard: [rtm need info]
I can reproduce this on branch build 2000101808 but doing more than steps listed here. Doing- create profile, next, enter profile name, choose folder, press finish- I have not been able to crash (5 attempts) Doing- create profile, next, enter profile name, choose folder, press back button - crash (more often than not) edge case?
I cannot reproduce this, using either set of steps, on any windows branch build (Windows 98 or Windows 2000). (2000102017)
I can't reproduce this bug. -created new profile in non-default dir. Press finish. -created new profile in non-default dir, press back and next and finish. -deleted all profiles in the list including Default User, create new profile in non-default dir, press back and next and finish. Worksforme. Using branch 20001023-debug on W2K-JA.
OK, let's make it WORKSFORME officially.
Status: NEW → RESOLVED
Closed: 24 years ago
Resolution: --- → WORKSFORME
works for me build 200011801MN6 marking vtrunk
Keywords: vtrunk
verified worksforme in trunk also 111406
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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