User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.224 Safari/534.10 Build Identifier: Thunderbird 3.1.7 When I send an email and later try to edit it as new, "Formatting Bar" is missing. So, I cannot modify and decorate the style of the texts. This bug has been there since a long time ago. Hasn't anyone noticed it? Reproducible: Always Steps to Reproduce: 1.Write and send a new email. 2.Open this sent email and click [Edit Message as New]. 3.You will see no "Formatting Bar."

This can happens only if your preference for this account is to write email as plain text: what do you see in menu-->tools-->composition & addressing: option "compose message in HTML format" is checked? If your answer is NO, then try to start TB in safe-mode (se how-to here http://support.mozillamessaging.com/bg/kb/Safe+Mode) because is an extension related issue (I suppose)

Hi Aureliano There's no such path as <menu-->tools-->composition & addressing: option "compose message in HTML format" Could you be more specific? Thanks, Kenji

tools-->accounts-->composition & addressing

It has been a long time to come back to this issue. I double-checked [composition & addressing] and confirmed that [compose message in HTML format] is checked. Although you suggested I "start TB in safe-mode because is an extension related issue," this kind of set-ups should not be too complicated for a general ignorant user. In my opinion, this is a design flaw. Whatever the format of the initial email message is, when it's retrieved for re-editing, the [formatting tool bar] should be automatically made available for user's convenience.

(In reply to kenkamiya from comment #4) > Although you suggested I "start TB in safe-mode because is an extension > related issue," this kind of set-ups should not be too complicated for a > general ignorant user. regardless, did you test it, as the person hellping you suggested?

(In reply to kenkamiya from comment #4) > In my opinion, this is a design flaw. Whatever the format of the initial > email message is, when it's retrieved for re-editing [aka "Edit as new"], the [formatting tool > bar] should be automatically made available for user's convenience. +1, I tend to agree with that. So do others on the duplicate bugs. Kenkamiya, thanks for filing this bug. Other users have already filed the same bug before you, so I'll mark your bug as a duplicate of the former.