nshbrown Reporter
	Description • 13 years ago

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_6; en-us) AppleWebKit/533.19.4 (KHTML, like Gecko) Version/5.0.3 Safari/533.19.4
Build Identifier: 3.1.7

When I go to attach a file in a new email, and an error pops up saying that it wasn't able to save it to the drafts folder via IMAP, the whole app goes unusable. ESC, OK, Cancel, nothing on the attachment/file window will make it close. I must force quit the app to get out of it.

Reproducible: Always

Actual Results:  
OK and Cancel do nothing.

Expected Results:  
Either one should work

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101207 Thunderbird/3.1.7

	WADA:World Anti-bad-Duping Agency
	Comment 1 • 13 years ago

When(at which operation between "start of mail composition" and "the whole app goes unusable") was the "an error pops up saying that it wasn't able to save it to the drafts" shown?
Can you attach screen shot of the pop up, or paste of text in pop up if copy at dialog is possible, or write down text of pop up?

At which pop up(or dialog) shown at which step of your operation did "ESC, OK, Cancel, nothing on the attachment/file window will make it close" happen?

Which folder is set as "folder to save draft" at Copies&Folders?
Can you copy mail to the folder specified in the Copies&Folders setting?

When did your problem start to occur?
Just after upgrade to Tb 3.1.7 from Tb 3.1.x? From Tb 3.0.x? From Tb 2.0.x?
Or since initial of account definition of the IMAP account?

No problem(draft save is successful) if no attachment?

	nshbrown Reporter
	Comment 3 • 13 years ago

@WADA the action is likely the autosave.

I attached a screenshot. Hopefully that helps.

I just started using Thunderbird, so this is a new error.

	WADA:World Anti-bad-Duping Agency
	Comment 4 • 13 years ago

(In reply to comment #2)
> Thunderbird error msg while creating a new email

Checked with Tb 3.1.7 on Win-XP.
(1) Auto-save=On
(2) Compose a mail. Drafts folder is local mail folder.
(3) File/Attach/Files... => File picker dialog is opened
(4) Wait for auto-save
(5) Following dialog is shown. (a phenomenon of this bug was reproduced)
> Warning: Unresponsive script
> ? A script on this page may be busy, or it may have stopped responding. You can stop the script now,
>   or you can continue to see if the script will complete.
> 
>   Script: chrome://messenger/content/messengercompose/addressingWidgetOverlay.js:591
>   [ ] Don't ask me again
>            [ Continue ]    [ Stop script ]
(6) Click [ Continue ] button.
    => above warning dialog is closed as expected.
    => auto-save saved draft mail sucessfully as expected.
(7) With keeping file picker dialog open, change subject, wait for auto-save
    => auto-save saved draft mail normally, with no warning, with no error.

I couldn't reproduce your problem of "I must force quit the app to get out of it."
What did you do at the "Unresponsive script" warning dialog?

> Actual Results:  
> OK and Cancel do nothing.

I can't find "OK" nor "Cancel" in screen shot you attached.
At which kind of dialog?

Can you manually copy a mail to your Drafts folder of the IMAP account?
Can you manually copy a mail to your Sent folder of the IMAP account?
(Folders selected by you at Account Settings/Copie&Folders.)
(Default/initial setting is also a your choice.            )

	Wayne Mery (:wsmwk)
	Comment 5 • 13 years ago

(In reply to comment #3)
> @WADA the action is likely the autosave.
> 
> I attached a screenshot. Hopefully that helps.
> 
> I just started using Thunderbird, so this is a new error.

the autosave dialog likely triggers a different Mac issue not related to or specific to autosave, which triggers the hang.

	nshbrown Reporter
	Comment 6 • 13 years ago

It appears a mac issue might make sense. From what I can tell, it's a chaining issue. The window layer for the error is behind the system dialog for selecting a file. I can't click Cancel or Open due to the window behind halting, and I can't click anything on the error because the file dialog is in front of it. Catch 22.

	Wayne Mery (:wsmwk)
	Comment 7 • 13 years ago

(In reply to comment #6)
> The window layer for the error is behind the system dialog for selecting
> a file. I can't click Cancel or Open due to the window behind halting, and I
> can't click anything on the error because the file dialog is in front of it.
> Catch 22.

precisely. well described. thanks

	nshbrown Reporter
	Comment 8 • 13 years ago

Thank you Wayne. Looks like this is a long standing bug.