Closed Bug 67415 Opened 24 years ago Closed 23 years ago

Problem with some specific IMAP Trash when Empty Trash

Categories

(MailNews Core :: Networking: IMAP, defect)

x86
All
defect
Not set
major

Tracking

(Not tracked)

VERIFIED WONTFIX

People

(Reporter: stephane, Assigned: naving)

Details

(Keywords: imap-interop)

Attachments

(2 files)

When selecting Empty Trash on an IMAP account, this destroy the IMAP structure (delete some files in the IMAP structure, so the Trash directory become invalid) The type of error is the following one: The current command did not succeed. The mail server responsed: SELECT failed: Can't open Trash: not a selectable mailbox. This error was encountered with different IMAP servers, for example with imap.free.fr which run the Washington IMAP Server. Stéphane
Stéphane, can you at least tell us you build id and OS version?
grrrrr, missing r, need a new keyboard.
Over to Networking:IMAP.
Assignee: racham → mscott
Component: Account Manager → Networking - IMAP
Stéphane, can you please try a new nightly and see if this still happens? Cc'ing bienvenu who I think are familiar with IMAP stuff..
Reassigning to Navin, who did some work in this area. Stephane, a protocol log would be very helpful for us. Here are some instructions for generating a protocol log: http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap
Assignee: mscott → naving
Marking INVALID due to lack of response & lack of information. Feel free to reopen when/if we get more info.
Status: UNCONFIRMED → RESOLVED
Closed: 24 years ago
Resolution: --- → INVALID
QA Contact: esther → huang
No response in over a month, and not clear enough steps to reproduce.
Status: RESOLVED → VERIFIED
Reopening this bug since I can reproduce this problem on Mojo. Will attach a IMAP log here....Ccing Yann Liebaert
Status: VERIFIED → UNCONFIRMED
Keywords: interop
Resolution: INVALID → ---
Summary: Pb with IMAP Trash when Empty Trash → Problem with some specific IMAP Trash when Empty Trash
Please note the following: ---------------------------------------------------------------------------- 299[5647260]: imap.free.fr:S-Trash:SendData: 11 delete "Trash/.uidvalidity" 299[5647260]: imap.free.fr:S-Trash:CreateNewLineFromSocket: 11 OK DELETE completed 299[5647260]: imap.free.fr:S-Trash:SendData: 12 unsubscribe "Trash/.uidvalidity" 299[5647260]: imap.free.fr:S-Trash:CreateNewLineFromSocket: 12 NO UNSUBSCRIBE failed: Not subscribed to mailbox Trash/.uidvalidity 299[5647260]: imap.free.fr:S-Trash:SendData: 13 delete "Trash/cur" 68[62dee40]: imap.free.fr:S-INBOX:SendData: 14 noop 68[62dee40]: imap.free.fr:S-INBOX:CreateNewLineFromSocket: 14 OK NOOP completed 299[5647260]: imap.free.fr:S-Trash:CreateNewLineFromSocket: (null) 334[6459a50]: imap.free.fr:S-Sent:SendData: 8 close 334[6459a50]: imap.free.fr:S-Sent:CreateNewLineFromSocket: 8 OK CLOSE completed 334[6459a50]: imap.free.fr:A:SendData: 9 select "Trash" 334[6459a50]: imap.free.fr:A:CreateNewLineFromSocket: 9 NO SELECT failed: Can't open Trash: not a selectable mailbox --------------------------------------------------------------------------------
Hmm....I am getting the same problem from Communicator 4.77.... Looks like this is a server problem (will attach the log for 4.77 too) Yann, can you tell me how you empty trash successfully from 4.7x? It only works for the FIRST time launch, after the second time -- it failed. Are you sure this server is ready to test? It seems there is problem for the incoming messages too from this server......
Yann, I am marking this bug wontfix again. Please reopen this bug if you are sure that this is client problem...
Status: UNCONFIRMED → RESOLVED
Closed: 24 years ago23 years ago
Resolution: --- → WONTFIX
Verified.
Status: RESOLVED → VERIFIED
i have the same problem. If I delete the Trash Folder on my Exchnage Server with Outlook and then reconnect with Mozilla and an existing Account, the Trash Folder is dislayed in the List of folders but cant be opened or pruned on exit. This is related to Bug #118525 where i have reported, that Mozilla is using a Foler Trash instead of "Gelöschte Objekte" which is the name on Exchange if you open the Profile with german Outlook.
My guess is that Outlook is not unsubscribing from the trash folder when you delete it. You can use Mozilla to unsubscribe from the Trash folder so that it will stop showing it to you.
hmm.. outlook is not using IMAP... does that mean if i open an imap account with mozilla, it will not check which folders are existing and which are gone?
Outlook, or more properly, the Exchange Server, supports IMAP, otherwise Mozilla couldn't talk to it. Mozilla uses IMAP subscription to determine which folders the user wants to see.
are those subscriptiopns stored on the server if mozilla logs off?
yes, subscriptions are stored on the server, permanently (you can change it from the client, but that change is stored on the server). File | Subscribe will let you edit your subscriptions.
Product: MailNews → Core
Product: Core → MailNews Core
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