I have downloaded several versions of Mozilla including the M5 milestone release and have not been able to run any of them on two different machines running Windows98. I have tried running Mozilla through both the apprunner.exe as well as the viewer.exe. Apprunner.exe starts drawing a window and then completely hangs. Viewer.exe brings up a window with a location bar and menu items but doesn't finish loading anything into the display window nor does it load any images for the standard icons. When I type in a URL, viewer.exe hangs. According the the documentation I've found, it seems like Mozilla should run on Windows98. I believe I have a fairly standard/vanilla install (excepting basic software) but something is preventing Mozilla from running. This is certainly a showstopper and I don't have any odd software installed on either machine (one is a Dell and the other is and IBM and both OSes were installed by the manufacturers). Any help would be appreciated. thanks, ghg

beppe, I don't have Win98 in my cube, but I believe it is running Apprunner fine, yes? Can you have someone check?

Filling in blank Summary.

Appfunner.exe works fine for me on Win98. Can you give me some more details of your configuration?

Don: Like I said, I think my configuration is pretty standard, but here's a list of what I'm running: Dell Dimension XPS R450, PentiumII 450MHz processor, 128Mb RAM, 16Mb STB nVidia TNT 3D AGP graphics card, 1280 x 1024 resolution, running Windows98 Ver 4.10.1998 I've also experienced the same exact problem on my IBM Thinkpad600e. This was why I logged the bug. I figured if I couldn't get Mozilla to run on either of two distinct machines from different manufacturers, then there was a problem. Please let me know if you need any further information.

I just tried running this again and figured it might be helpful for me to include the apprunner (MSDOS) messaging window responses. when I run apprunner.exe, here's what I get: nsComponentManager: Using components dir: C:\PROGRAM FILES\NEW\MOZILLA\components width was not set height was not set default And that's where the program hangs. Hope this helps. ghg

Thanks for the extra data! Bill, can you see if this is happening for you?

I was unable to reproduce the problem using either M5 or the latest (5/24) versions of Mozilla. I've sent an email asking to try creating an empty plugins directory to eliminate the infamous "bogus Java plugin" as the cause of the error.

beppe, your team to Verify please.

we can't reproduce this down here either -- today's build and previous builds load, and run fine on win98.

we can't reproduce this down here either -- today's build and previous builds load, and run fine on win98.

I created an empty directory called plugins within the Mozilla install directory and am still experiencing the same problem. The program opens a window frame but the frame only gets filled with whatever is in the background and an hourglass is displayed. The window never gets filled and the program hangs indefinitely. With regards to the downloads, I've downloaded M5 several times and tried installing it several times with the same results. I've also download other builds and have always experienced the same behavior. I've even tried relocating the mozilla directory and it's associated files into C:\mozilla to make sure there's no path depth or naming incompatabilities. Same behavior. Any other ideas? ghg

Verified WorksForMeToo Build: 1999-05-24-09-M6 iamghg, have you tried deleting your mozilla registry? Use find files and search for moz*.dat Delete that file and re-install. Often that will solve odd problems like this.

For the record, build 1999052308 works fine on my PC too. Here's a list of what I'm running: Dell Dimension XPS R400, Pentium II 400MHz processor, 224 M bytes RAM, 16Mb STB nVidia TNT 3D AGP graphics card, 1280 x 1024 resolution, running Windows 98.

I don't know what to say. Maybe you're able to run the binaries because you have a development environment installed and I don't? Or maybe there's some sort of conflicts with the software I've installed on both machines. Whatever the case, I can't get the binaries to work. Although, I'm curious about the binaries for the 23rd. The last update on the ftp.mozilla.org site for win32 is listed as May 19th. And that build immediately crashes when I try to run apprunner.exe At least when I use the M5 build, it only hangs. Not that either one is an improvement. I also tried removing the moz*.dat files from my system and reinstalling and that didn't help either. Any other suggestions? Like I've said all along, it's more than one system. Is there any way on a PC for me to try to determine what the program is hanging on? If necessary, I can always come down and demonstrate the problem for you. I'm really interested in this because I have a client who wants me to design for Gecko and I'd like to be able to get it to run on my systems. ghg

I don't know what to say. Maybe you're able to run the binaries because you have a development environment installed and I don't? Or maybe there's some sort of conflicts with the software I've installed on both machines. Whatever the case, I can't get the binaries to work. Although, I'm curious about the binaries for the 23rd. The last update on the ftp.mozilla.org site for win32 is listed as May 19th. And that build immediately crashes when I try to run apprunner.exe At least when I use the M5 build, it only hangs. Not that either one is an improvement. I also tried removing the moz*.dat files from my system and reinstalling and that didn't help either. Any other suggestions? Like I've said all along, it's more than one system. Is there any way on a PC for me to try to determine what the program is hanging on? If necessary, I can always come down and demonstrate the problem for you. I'm really interested in this because I have a client who wants me to design for Gecko and I'd like to be able to get it to run on my systems. ghg

I don't know what to say. Maybe you're able to run the binaries because you have a development environment installed and I don't? Or maybe there's some sort of conflicts with the software I've installed on both machines. Whatever the case, I can't get the binaries to work. Although, I'm curious about the binaries for the 23rd. The last update on the ftp.mozilla.org site for win32 is listed as May 19th. And that build immediately crashes when I try to run apprunner.exe At least when I use the M5 build, it only hangs. Not that either one is an improvement. I also tried removing the moz*.dat files from my system and reinstalling and that didn't help either. Any other suggestions? Like I've said all along, it's more than one system. Is there any way on a PC for me to try to determine what the program is hanging on? Is there a verbose debugging version of the build I can get? If necessary, I can always come down and demonstrate the problem for you. After all, if I'm having this problem on multiple systems, I'm guessing other people will run into it as well. thanks, ghg

I don't know what to say. Maybe you're able to run the binaries because you have a development environment installed and I don't? Or maybe there's some sort of conflicts with the software I've installed on both machines. Whatever the case, I can't get the binaries to work. Although, I'm curious about the binaries for the 23rd. The last update on the ftp.mozilla.org site for win32 is listed as May 19th. And that build immediately crashes when I try to run apprunner.exe At least when I use the M5 build, it only hangs. Not that either one is an improvement. I also tried removing the moz*.dat files from my system and reinstalling and that didn't help either. Any other suggestions? Like I've said all along, it's more than one system. Is there any way on a PC for me to try to determine what the program is hanging on? Is there a verbose debugging version of the build I can get? If necessary, I can always come down and demonstrate the problem for you. After all, if I'm having this problem on multiple systems, I'm guessing other people will run into it as well. thanks, ghg

I've been working with Bill Law on this problem and have managed to get a debug version of Mozilla running by using the about:blank syntax on the command line. However, any time I try to type in a URL whether on the net or as a local file, I receive an error. I've tried deleting any and all mozilla files prior to install including the mozregistry.dat file to no avail. I get this behavior on two different windows98 boxes which leads me to believe many other people will have this problem as well. I've also tried to run M6 on my systems and those both fail as well. Here's an example of the console data when I try running mozilla: (I get the same info whether I run apprunner or viewer) C:\Program Files\New\mozilla>viewer about:blank nsComponentManager: Autoregistration begins. dir = C:/PROGRAM FILES/NEW/MOZILLA/ components nsComponentManager: Autoregistration ends. dir = C:/PROGRAM FILES/NEW/MOZILLA/co mponents Going to create the event queue DocLoaderFactory: Unable to create ContentViewer for command=(null), content-typ e=text/html DocLoaderFactory: Unable to create ContentViewer for command=(null), content-typ e=text/html Goto 0 DocLoaderFactory: Unable to create ContentViewer for command=view, content-type= text/html Goto 1 DocLoaderFactory: Unable to create ContentViewer for command=view, content-type= text/html I'd be happy to send along more information. I ran all of the test cases for Bill and got a number of errors and one or two crashes along the way. Also, Bill thought this might be related to something with networking, but he never indicated to me why that was the case. Anyway, please let me know if you've any suggestions and whether you think the bug needs to be reassigned again. thanks, ghg

this is a M6 bug which was re-opened and we are now on M7. Moving to M7.

Clearing the "blocker" severity to "critical" and re-naming the bug to reflect the crash on startup problem.

Bill Law says the problem is that for both apprunner and viewer, netlib can't find the appropriate content viewer for text/html. This isn't a XPApps issue. Warren please re-assign as appropriate.

Hey iamghg@yahoo.com, please download the latest release build at ftp://ftp.mozilla.org/pub/mozilla/releases/m7/mozilla-win32-M7-fullcircle.zip and see if you still have the problem. If so, please submit a talkback report, including your e-mail address where asked so we can track this down. Make sure you delete any old seamonkey directories and the file mozregistry.dat in your c:\windows (or equivalent) directory. Also try renaming your netscape\communicator\program\plugins directory to something like pluginsbak - there are occasion where your netscape 4.x plugins may hang apprunner also. Thanks!

I downloaded both the fullcircle and "normal" versions of the M7 release and still can't get either one to run properly on my systems. In fact, I now cannot get apprunner to run at all even with the arguement "about:blank" viewer still runs with this arguement, but I cannot bring up any HTML pages and receive the following error when trying to do so: DocLoaderFactory: Unable to create ContentViewer for command=(null), content-type=text/html I'm not sure what other information I can provide here unless there's something you'd like me to do inside of viewer while it's running. Otherwise, you should have all of the other error information I gave Bill Law. Please let me know if there's anything else I can do. ghg

I take it you tried all my little tricks I mentioned in my comments of 6/28 above?

Of course. I'd tried them with the previous version as well. Next idea? ghg

Changing all Networking Library/Browser bugs to Networking-Core component for Browser. Occasionally, Bugzilla will burp and cause Verified bugs to reopen when I do this in a bulk change. If this happens, I will fix. ;-)

Summary was: Crash/hang on startup with apprunner and viewer on Win98 Changed to: Can't find content viewer for text/html on Win98 Assigning to Rick because this may be docloader related.

Is this still a problem with NECKO (ie. M9)? If so, let me know and I'll send you a debug build so we can turn on NSPR logging to get a better idea of what's going wrong... We should really figure out what's causing this since it's sure to cause problems later :-( -- rick

i'll go on a limb and mark this fixed to get some testing. if its a problem reopen.

tever, can you verify please? Thanks! -Jan

Bulk move of all Necko (to be deleted component) bugs to new Networking component.

I don't have win98 but verified with Jan C that this is working. She regularly uses 98 as a testing platform. Closing this one out.