Closed Bug 6999 Opened 26 years ago Closed 22 years ago

Bugzilla should send "fixed" mails to duplicate bugs

Categories

(Bugzilla :: Email Notifications, enhancement, P3)

2.10
enhancement

Tracking

()

RESOLVED INVALID

People

(Reporter: roland.mainz, Assigned: tara)

References

Details

Current state: Bugzilla marks bugs as "duplicate", no futher mail is sent. Should be: Duplicate bug reporters should be CC:'ed to the main bug (e.g. the first bug report about this particular problem), AND/OR if the bug has been fixed, all duplicate bugs should be marked as fixed and mails to the bug reporters should be sent that their reported problema are gone.
I concur that the duplicate bug reporters should be CC:'ed to the main bug. Speaking for myself, I currently do add myself to the CC: line in the main bug whenever I receive e-mail notification of a duplicate bug. But it would be more convienient (and save me some time) if this happened automatically, so I wouldn't have to enter my e-mail address in the main bug everytime. But if this enhancement is made, I think Bugzilla should then also tell the duplicate reporter that he has been added to the CC: line of the main bug when the duplicate bugs are marked, just so the reporter is aware of this. One little side note--while I agree with you about the first part, I'm not sure I agree with the second part... If the first part of your idea were implemented, and the duplicate reporters are then put on the CC: line automatically in the main bug, why then notify people more than once that their reported bug is fixed? Once should be enough, IMHO, especially considering that the whole purpose of marking DUPLICATE in the first place is to allow people to make sure each bug is properly identified only once and help reduce spam. So I think the first part of your suggestion is really all that's needed.
Come to think of it, it might be nice also to automatically CC: people who add additional comments, the way I just did... This might be a little more questionable though, as not everyone may want to have this happen automatically. Perhaps this should be another individual configuration option if it is added?
I agree with (a). The reporter and any people on cc should be moved to the main bug. I have filed bug #11319 on the auto-add to CC issue.
Status: NEW → ASSIGNED
tara@tequilarista.org is the new owner of Bugzilla and Bonsai. (For details, see my posting in netscape.public.mozilla.webtools, news://news.mozilla.org/38F5D90D.F40E8C1A%40geocast.com .)
Assignee: terry → tara
Status: ASSIGNED → NEW
Looks like this depends on bug 25693, storing a table of duplicates.
Depends on: 25693
Adding default QA contact to all open Webtools/Bugzilla bugs lacking one. Sorry for the spam.
QA Contact: matty
The reporter of a bug is now automatically added to the CC of the original when a bug is marked as a dupe. Does that solve this problem adequately?
I would think so. Does everyone agree?
What about everyone whose added themselves to the CC list? Shouldn't they be auto-added to the CC list of the original bug?
The CC List was discussed but decided against. I don't remember the exact reason for this decision.
Since the reporter is now subscribed to the duplicated bug, can we close this now?
Target Milestone: --- → Future
This is not just about the reporter.
New product: bugzilla.
Component: Bugzilla → Email
Product: Webtools → Bugzilla
Version: other → 2.10
Is this still open? A report I did, 166683, was marked as a duplicate as 165081. My email showed up in the cc: of tis report. 165081 was marked as a duplicate of 101055. My cc: did not transfer to this report. It is there now but I added it as I made a comment to 101055. I suspect the problem is that the moving of the cc: happens only when the "mark as duplicate" action is taken. Since 165081 had already been marked as a duplicate my email never transferred to the end of the chain, 101055.
I'm gonna mark this as closed/invalid. It looks like there's some discussion (bug 108983) about whether this is the proper action to take. Either way, that will fix this bug by adding those people to the Cc list, and thus they'll get the bug mails, and that's the right (tm) solution; IOW, this isn't an email notifications issue, per se. Tara, or anyone else: if you have objections, please respond below.
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → INVALID
Target Milestone: Future → ---
QA Contact: matty_is_a_geek → default-qa
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