Closed Bug 748908 Opened 13 years ago Closed 13 years ago

Unable to update due to firefox.exe being in use

Categories

(Toolkit :: Application Update, defect)

11 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 315278

People

(Reporter: pioneer1988, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0 Build ID: 20120420145725 Steps to reproduce: I am tryed to update firefox from 11.0 to 12.0 through it's menu. Actual results: After restarting it i caught an error something like "there is one more copy in your memory". I restarted my PC (windows 7 64 bit) and get the same message. Firefox didn't want to update. Expected results: I have installed my copy of firefox into RAMdrive therefore there was a little space on it. After increasing it's space Firefox successfully updated. I propoose before updating to check is there enough space for it.
Component: Untriaged → Installer
Component: Installer → Application Update
Product: Firefox → Toolkit
QA Contact: untriaged → application.update
The actual error message: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again."
Summary: Error during update from 11 to 12 version → Unable to update due to firefox.exe being in use
Dup'ing to the bug to add free space checks.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
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