Closed
Bug 810721
Opened 12 years ago
Closed 11 years ago
mail subject wrongly connected with body content of another message (after archiving or moving)
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: leibniz94, Unassigned)
References
(Blocks 1 open bug)
Details
(Keywords: dataloss)
Attachments
(1 file)
(deleted),
application/octet-stream
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Details |
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0
Build ID: 20121024073032
Steps to reproduce:
archived / moved several mails to other folders
Actual results:
some of the mails show the expected headline, but now contain the contents of the wrong mail, i.e. one I had previously deleted; the mail belonging to the correct headline is no longer to be found. See example of error: mail named "re ..." should not connect to the "Privatklinik", but to a quite different personal letter
Expected results:
mails should keep their connection between headline and contents
Comment 1•12 years ago
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aldevoss, we've seen some dataloss bugs of this sort, and some have been fixed.
After making a full backup of your profile including the broken mail folders (!), you can try right-click on folder > folder properties > "Repair folder".
In some cases, that will finalize the data loss, so you really need to backup your data before making any moves.
Pop or Imap account?
Keywords: dataloss
Summary: mail headline is connected to wrong content (after archiving or moving ) → mail subject wrongly connected with body content of another message (after archiving or moving)
Updated•12 years ago
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Blocks: msgreader-jumble
Comment 2•12 years ago
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(In reply to Thomas D. from comment #1)
> aldevoss, we've seen some dataloss bugs of this sort, and some have been
> fixed.
> After making a full backup of your profile including the broken mail folders
> (!), you can try right-click on folder > folder properties > "Repair folder".
> In some cases, that will finalize the data loss, so you really need to
> backup your data before making any moves.
>
> Pop or Imap account?
Flags: needinfo?(leibniz94)
Comment 3•11 years ago
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no response from aldevoss
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(leibniz94)
Resolution: --- → INCOMPLETE
Problem does no loger persist, did not occur any more since 6 months.
Thanks for your attention: case can be considered "closed"
Resolution: INCOMPLETE → WORKSFORME
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Description
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