Closed Bug 810721 Opened 12 years ago Closed 11 years ago

mail subject wrongly connected with body content of another message (after archiving or moving)

Categories

(Thunderbird :: Untriaged, defect)

16 Branch
x86
Windows XP
defect
Not set
minor

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: leibniz94, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: dataloss)

Attachments

(1 file)

(deleted), application/octet-stream
Details
Attached file ThB16_fehler.doc (deleted) —
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0 Build ID: 20121024073032 Steps to reproduce: archived / moved several mails to other folders Actual results: some of the mails show the expected headline, but now contain the contents of the wrong mail, i.e. one I had previously deleted; the mail belonging to the correct headline is no longer to be found. See example of error: mail named "re ..." should not connect to the "Privatklinik", but to a quite different personal letter Expected results: mails should keep their connection between headline and contents
Severity: normal → major
aldevoss, we've seen some dataloss bugs of this sort, and some have been fixed. After making a full backup of your profile including the broken mail folders (!), you can try right-click on folder > folder properties > "Repair folder". In some cases, that will finalize the data loss, so you really need to backup your data before making any moves. Pop or Imap account?
Keywords: dataloss
Summary: mail headline is connected to wrong content (after archiving or moving ) → mail subject wrongly connected with body content of another message (after archiving or moving)
(In reply to Thomas D. from comment #1) > aldevoss, we've seen some dataloss bugs of this sort, and some have been > fixed. > After making a full backup of your profile including the broken mail folders > (!), you can try right-click on folder > folder properties > "Repair folder". > In some cases, that will finalize the data loss, so you really need to > backup your data before making any moves. > > Pop or Imap account?
Flags: needinfo?(leibniz94)
no response from aldevoss
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Flags: needinfo?(leibniz94)
Resolution: --- → INCOMPLETE
Problem does no loger persist, did not occur any more since 6 months. Thanks for your attention: case can be considered "closed"
Resolution: INCOMPLETE → WORKSFORME
Severity: major → minor
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