Closed Bug 862155 Opened 12 years ago Closed 10 years ago

[B2G] [Inari] [Dialer] User is unable to receive or make phone calls

Categories

(Firefox OS Graveyard :: Gaia::Dialer, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: ckreinbring, Unassigned)

References

Details

Attachments

(1 file)

Description: A user on the Inari device is unable to receive or send calls due to low reception quality. Repro Steps: 1) Updated to Unagi Build ID: 20130415070202 2) Attempt to make a phone call. 3) Hang up and call the device from another device. Actual: The user is unable to make or receive phone calls. Expected: The user is able to make and receive phone calls with no errors. Environmental Variables: Kernel Date: Feb 21 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/2b44e2c40cc1 Gaia: c79e761bae4d92f329154c64159f4f5c8eb49c9e Notes: Repro frequency: 100% Test Suite Name: Firefox OS Daily Smoketest UCID: Daily Smoketest Link to failed test case: https://moztrap.mozilla.org/manage/cases/?pagenumber=1&pagesize=20&sortfield=created_on&sortdirection=desc&filter-id=6070 Q Analysts Test Team Priority: Pri 1
Was the commercial ril used? I was able to make and receive a phone call with no errors. Gecko http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/2b44e2c40cc1 Gaia c79e761bae4d92f329154c64159f4f5c8eb49c9e BuildID 20130415070202 Version 18.0 Inari
Flags: needinfo?(ckreinbring)
Yes, the commercial RIL was used.
Flags: needinfo?(ckreinbring)
Looks like Issue with not receiving calls depends on cellular signal strength. I took some logs from both devises and signal strength on Unagi is very good -65-79 dBm - really good inari is poor from -105 to -113 dbm Just for reference -50 dBm – very strong signal and after -100 dBm ( -105 -113) is very poor to no reception. Is it issue with cellular antenna driver or? Requires investigation.
Mvines, I'm not sure why, but the QAnalydocs are showing that the antenna seems weaker on the Inari device than the Unagi. Is there anything we can do to boost the antenna strength?
Flags: needinfo?(mvines)
There could be a number of factors here, but it's really best to raise this with the OEM at this point.
Flags: needinfo?(mvines)
The reception is still poor on Inari 1.0.1 commercial RIL. Inari Build ID: 20130503070205 Kernel Date: Feb 21 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/3f3489356bbc Gaia: 3e232bce289c9e156d92553e752616cba284bc8f Version #: 18.0
This issue is only reproducible with builds taken from pvt, did not have any reception issues with Inari flashed to the partners v1.0.1 build, had stable three bars connection test device info: Inari Build ID: 20130528212909 Gecko: a6a5487 Gaia: 50abeb2 Version: 18.0
The reception is still poor/unstable on Inari 1.1 commercial RIL. Build ID: 20130620070209 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/3e144cc723d3 Gaia: c507ff65b51194383da65f8927164f078a3e1f79 Platform Version: 18.1
The phone reception is still unstable on Inari 1.1 mozilla RIL. Build ID: 20130722070207 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/68fb0a2e0114 Gaia: 41d10fb10be6916e6554eb440d9a97130ef23ce0 Platform Version: 18.1
Phone reception is still poor/unstable on Inari 1.1 commercial RIL. Build ID: 20130816041203 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/09a8c5b6b287 Gaia: 6040508a535b587d4155356a47b22d7bd9ea4de7 Platform Version: 18.1 RIL Version: 01.01.00.019.190
Not present across devices targeted to ship, making this not a smoketest issue.
Keywords: smoketest
We do not support Inari anymore. So, this bug is out of date and we suspect that it's no longer valid. If you think this is in error, please reopen it.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WONTFIX
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