Closed Bug 88788 Opened 23 years ago Closed 21 years ago

Make queryhelp.cgi less intimidating.

Categories

(Bugzilla :: Query/Bug List, defect)

defect
Not set
normal

Tracking

()

RESOLVED WONTFIX

People

(Reporter: netdragon, Assigned: netdragon)

References

Details

The tables on queryhelp.cgi containing the information about the keywords, etc is a bit intimidating. I thought I could do it in an iframe so it would make the page shorter, but does ns4.x support iframes? of course not! #$#@$#@$. Therefore, I am going to provide a group of links and when someone clicks on one of the links, it will open a new window unless there already has been one opened and insert the data into the page for each section (such as keywords). This will be done with javascript. The reason for this is a request to make it smaller. It isn't really that large except for the perl-generated data (which also took most of my time in creating it (besides the forms) so there is no way I'm going to remove it. Besides, it is helpful for people writing bugs to know what component to put it in.
Status: NEW → ASSIGNED
over to me myself and irene.
Assignee: tara → netdemonz
Status: ASSIGNED → NEW
I might not understand this completely, but Javascript can't be used for essential features.
Target Milestone: --- → Future
Component: Bugzilla → Query/Bug List
Product: Webtools → Bugzilla
Version: other → unspecified
Well, I have decided to make a few changes. First of all, I am going to put in a table of contents. Then I am going to break up queryhelp.cgi into a number of sections. Each section will be accessable via a parameter i.e. /queryhelp.cgi?section=keywords Each small section will have a copy of the table of contents (like on the main page), but with its section expanded. I will then make changes to query.cgi to reflect this.
This is not a "personal bug" any more - it's definitely a bug :-) Queryhelp.cgi is currently about four times as long as it should be, and I've had several users report it to be too intimidating. We need to concentrate on explaining general principles, rather than an exhaustive explanation of every field on the form. It also needs to be templatised, and not to rely on Javascript or iframes. However, this will not happen for 2.16. Gerv
Severity: enhancement → normal
Summary: Personal bug - make Queryhelp.cgi less intimidating. → Make queryhelp.cgi less intimidating.
Target Milestone: Future → Bugzilla 2.18
I've already started work on this in connection with Bug 114179 (which includes templatising). Therefore, complaints specific to the layout or content of queryhelp.cgi should have that bug in mind.
Status: NEW → ASSIGNED
Blocks: 114179
OK, it would be nice to get this in before customised resolutions (bug #94534).
No longer blocks: 114179
How is this going? I could help to templatize if it's already rewritten.
Blocks: 214907
Cool. I didn't have a Bugzilla system up cause I have been doing system reinstalls and moving to a new ISP such. If I wrote it, you'd be able to templatize it and make it work with the help system? I'd first like to ask what you thought was wrong with the queryhelp so I don't make the same mistake. The biggest complaint was its too long and intimidating. The excerpts of the page being in HTML is probably not a good idea. Although it is cute how it lets the user play with the page, it means it causes browser inconsistancies. Of course, its outdated now and sections need a bit of a rewrite. The keywords section is way too long, and maybe should only provide a couple examples or a comma delimited list with a link to the true keywords page. Same with products and components. I should probably have the general description of Bugzilla be on a separate page, with only a very terse description on this page. Does this all sound good? Can you think of anything else?
By the way, I meant the excerpts should be as .png images
The new popup-based Help system also provides reasonable help (and it could be better if someone beefed up the text) for anyone with JS. I think there's an argument for doing Help by linking directly to the appropriate sections of the User part of the Bugzilla Guide... Gerv
Unloved bugs targetted for 2.18 but untouched since 9-15-2003 are being retargeted to 2.20 If you plan to act on one immediately, go ahead and pull it back to 2.18.
Target Milestone: Bugzilla 2.18 → Bugzilla 2.20
We aren't doing this; we are doing bug 243549 instead. Gerv
Status: ASSIGNED → RESOLVED
Closed: 21 years ago
Resolution: --- → WONTFIX
Target Milestone: Bugzilla 2.20 → ---
QA Contact: matty_is_a_geek → default-qa
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