Closed Bug 902630 Opened 11 years ago Closed 11 years ago

g1.globo.com hangs Flash plugin

Categories

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Product:
External Software Affecting Firefox Graveyard
Component:
Flash (Adobe)
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: u209627, Unassigned)

References

(
URL
)

Details

(Keywords: hang, reproducible)

Crash Data

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:22.0) Gecko/20130618 Firefox/22.0 (Nightly/Aurora) Build ID: 20130618153624 Steps to reproduce: 1) just access the following URL: http://g1.globo.com/bom-dia-brasil/videos/t/edicoes/v/estudo-mostra-que-meninas-entram-no-crime-mais-cedo-do-que-os-meninos/2740911/ Actual results: While the video is playing, move the mouse over the slide controls of the video and you'll notice the system load get higher until the Flash plugin crashes. It ONLY happens if you pass the mouse pointer over the video controls (slider). Expected results: It should play the video without crashing the plugin or rising the system load.
I can reproduce the hang in the trunk and you need to stop the plugin with the prompt. Here is the hang report after stopping the plugin: https://crash-analysis.mozilla.com/hang-reports/2013/08-08/hr-20130808-3560353c-c7a3-4f13-ba11-c55d7c062054.html
Blocks: 789379
URL: http://g1.globo.com/bom-dia-brasil/vi...
Severity: normal → critical
Status: UNCONFIRMED → NEW
Crash Signature: [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________]
Component: Untriaged → Flash (Adobe)
Ever confirmed: true
Keywords: hang, reproducible
OS: Linux → All
Product: Firefox → Plugins
Hardware: x86_64 → All
Summary: g1.globo.com crashes Flash plugin → g1.globo.com hangs Flash plugin
Version: 22 Branch → 11.x
Crash Signature: [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________] → [@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508___________________________________ ]
We checked in a fix to 11.9.900.96 that we believe will resolve this issue.
(In reply to Jeromie Clark from comment #2) > We checked in a fix to 11.9.900.96 that we believe will resolve this issue. It seems to fix it on my Windows 8. But is there any chance to get it on the 11.2 plugin for Linux ? Because it also affects Firefox on Linux.
Sorry, Flash Player for Linux NPAPI has reached it's end of life. We continue to supply critical security fixes in the short term for the purpose of serving specific contractual obligations, but will eventually retire it entirely. No work is done to the NPAPI Linux player outside of security fixes. More information on the decision and alternatives can be found here: http://blogs.adobe.com/flashplayer/2012/02/adobe-and-google-partnering-for-flash-player-on-linux.html
Sigh. Any chance we can get tech evangelism to reach to globo.com and get them to consider alternatives to their Flash player?
You are welcome to do that, sure. I don't think there's anything left for us to track here.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → INCOMPLETE
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 11.x → unspecified
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
You need to log in before you can comment on or make changes to this bug.