Closed
Bug 1003878
Opened 11 years ago
Closed 11 years ago
[tarako] "Oh no!" server error displayed when trying to open some apps while offline
Categories
(Marketplace Graveyard :: General, defect)
Tracking
(Not tracked)
RESOLVED
WONTFIX
People
(Reporter: vcarciu, Unassigned)
References
Details
tarako build identifier: 20140331101634
connectivity used: Offline(Airplane mode)
noticed on: dev (latest build)
app used for test: Line
steps to reproduce:
1.While offline, open Line app from Featured Apps section
expected behavior:
App is successfully opened
observed behavior:
"Oh no! A server error occurred. Please try again later. " message is displayed
reproducible?: yes
ashes:
behavior seen on regular marketplace using inari/hamachi: yes/no
Please see screencast for this bug : http://screencast.com/t/nFeTgDQlWd
NOTES:
Not reproducible for all apps. I saw the issue only for Line and Chess apps.
Logcat :
I/Gecko ( 8816): BufferUnrotate aBuffer=4386a000, aByteWidth=1280,aHeight=460,aBytesStride=640,aXBoundary=0,aYBoundary=422
I/Gecko ( 8816): BufferUnrotate smallestHeight=38 largestHeight=422
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Received navigate event: /app/line?src=all-popular
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Updating scrollTop with replaceState
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Navigation started: /app/line?src=all-popular
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [views] Routing /app/line
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [req] Opening pool
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [model] app cache miss for key line
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [req]
Reporter | ||
Comment 1•11 years ago
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Complete logcat :
I/Gecko ( 8816): BufferUnrotate aBuffer=4386a000, aByteWidth=1280,aHeight=460,aBytesStride=640,aXBoundary=0,aYBoundary=422
I/Gecko ( 8816): BufferUnrotate smallestHeight=38 largestHeight=422
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Received navigate event: /app/line?src=all-popular
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Updating scrollTop with replaceState
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Navigation started: /app/line?src=all-popular
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [views] Routing /app/line
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [req] Opening pool
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [model] app cache miss for key line
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [req] GETing https://marketplace-dev.allizom.org/api/v1/fireplace/app/line/?cache=1&dev=firefoxos&device=firefoxos&lang=en-US&limit=10®ion=restofworld&vary=0
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [model] app cache miss for key line
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [model] app cache miss for key line
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [tracking][helpers] No associated search term to track.
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [tracking] Tracking page view /app/line?src=all-popular
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Pushed state onto stack: /app/line
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [req] Request failed: GET 0
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [req] Closing pool
E/GeckoConsole( 8816): Content JS LOG at app://packaged.marketplace-dev.allizom.org/media/js/include.js:3 in s/<: [nav] Setting scroll to 0
Comment 2•11 years ago
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Are Line and Chess expected to work when offline?
Updated•11 years ago
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Summary: "Oh no!" server error displayed when trying to open some apps while offline → [tarako] "Oh no!" server error displayed when trying to open some apps while offline
Comment 3•11 years ago
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The packaged marketplace app will not be usable offline -- the user will be blocked by a screen that informs them they are offline -- so launching an app from the featured apps section would be impossible in v1 because the user should not be able to reach this page in the first place.
[The error shown is consistent with a non-Marketplace system error, assuming the app in question needs a network connection to launch.]
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WONTFIX
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Description
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