Most of the crashes occur in M094 with comments relating to startup crashes. Some also mention changing skins. A few crashes don't share the recurrent calls to CSS, but all in the the same top to functions: e.g. (35592539) Comments: emptying my trash At least one is able to produce the crash with this stack while navigating: (35517697) Comments: Navigating around ( www.narain.com/gecko/css/ ) nsQueryInterface::operator 42 56136 VERI FIXE sfraser@netscape.com --- BBID range: 35350944 - 35603553 Min/Max Seconds since last crash: 0 - 253906 Min/Max Runtime: 1 - 253906 Crash data range: 2001-09-13 to 2001-09-19 Build ID range: 2001091311 to 2001091311 Stack Trace: nsQueryInterface::operator() [d:\builds\seamonkey\mozilla\xpcom\base\nsCOMPtr.cpp line 37] nsCOMPtr_base::assign_from_helper [d:\builds\seamonkey\mozilla\xpcom\base\nsCOMPtr.cpp line 66] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5992] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7329] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7362] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 7269] nsCSSFrameConstructor::ProcessChildren [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 11621] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp line 5961] Source File : http://bonsai.mozilla.org/cvsblame.cgi?file=mozilla/xpcom/base/nsCOMPtr.cpp line : 37 (35603553) Comments: Starting Mozilla (35592539) Comments: emptying my trash (35585288) Comments: Updating preferences for the first time (mail & news preferences) (35566743) URL: http://www.mozilla.org (35557780) Comments: Mozilla crashed on startup (35557753) Comments: Starting Mozilla When an invalid page fault occured I don't know if it is reproduceable it happened right after installation (35528125) URL: Internal Development Url. (35528125) Comments: xul popup is shown using:element.openPopup(...);then:window.location = "<URL>";then it crashes. (35517697) URL: http://www.narain.com/gecko/css/ (35517697) Comments: Navigating around (35516771) Comments: restarting mozilla after reapplying the "modern" skin after "littlemozilla". (35505911) Comments: starting the program (35499836) Comments: Starting Mozilla after changed skin from Modern to Classic (35449488) Comments: Starting mozilla.open progs: seti@home seti-driver ie 5 miranda icq (35441501) Comments: it crashed after opening lots ot windows(50 maybe) and closing mozilla with ctrl+alt+del. Crash occurred during the startup. (35425470) Comments: Edit Preferences -------------- N620 incidents: (35377106) Comments: crash on launch (35377054) Comments: crash on launch -------------- Trunk incidents: (35518880) Comments: opening the browser.. crashed.. (35345543) URL: https://netreg.net.cmu.edu/

assigning to layout for inital triage.

Adding qawanted keyword

Reassigning to Eric. Eric should this go to Hyatt?

possible dup: http://bugzilla.mozilla.org/show_bug.cgi?id=102393 ?

*** Bug 102393 has been marked as a duplicate of this bug. ***

Reassigning to Hyatt, to see if he has any ideas on this one.

I had another crash on startup today in 2001100708 W2K. no talkback data fired up.

unfortunetely I didn't pause to think about saving the crash information on the dialog box that popped up. Sorry for the lack of help. Dennis

Trunk has 8 incidents in today's data. M094 has 28. However, N620 has none. Here are the comments. N610 : 7 (36637363) - trying to save email to drafts folder (36674212) - installing then executing --------------- N620 : 0 ---------------- M094 : 28 (36298301) - http://www.asus.com.tw/Products/Notebook/award.html clicked on a hyperlink (36311217) - Crashed when started mozilla. Using Win2000. (36572342) - http://www.hotmail.com i was refreshing this page (36613211) - http://www.tse.com Looking at a chart (put in a symbol e.g. CSN click on "Go" to generate quote then click on 1 year chart). Tried to stretch window when it crashed. (36617859) - installing netscape 6.1 theme (36624831) - just trying to launch navigator from quickstart menu. nothing else open. (36626240) - tried to install Flash player in Mozilla PLUGINS directory. Install gave me errors (could not find Netscape.exe). Tried to run Mozilla and it crashed. (36686519) - When opening browser. Double-clicked on shortcut to Mozilla on desktop (target of the shortcut is "C:\Program Files\mozilla.org\Mozilla\mozilla.exe"). Crashed right after red Mozilla splash screen. ---------------- Trunk : 8 (36574550) - gamespy.com's Naminator popup Clicked the dropdown-combo while the page wasn't fully loaded (36678170) - http://www.fileplanet.com/dl/dl.asp?/planetquake/ztn/nvreffix-setup.exe Clicked the link to the FilePlanet Xfer 4

I just ran into this twice on the current 094 branch build (10/20). I wasn't switching skins, just bringing up a new browser window. I was already running the app and clicked on a link that created a new window in case that helps any.

N620 has 3 crashes with this stack sig today, M095 has 27, and trunk has 12. Here are the comments from the M095 crashes: (36985073) Comments: Trying to install java (36887030) URL: www.ebay.com (36887030) Comments: crash on load. (36877738) Comments: I just click on the shortcut to start it. (36873327) URL: x.classic.themes.org (36873327) Comments: Downloading and installing graymodern theme from x.themes.org (36785619) Comments: restarting after installation of Java 2 Runtime 1.3 from netscape (36648227) Comments: Launching the Browser for the first time after enabling the "Modern" Theme. (36645632) Comments: Started Mozilla (36641197) Comments: Just starting it on Windows 2000

This one is still around with 132 users crashing N620 and 29 on M095. A lot of the crashes are ahppening on Win XP ("Windows NT 5.1 build 2600" in talkback). I will attach the comments in case that may point to some repro cases.

Recent talkback Trunk data has 14 incidents of this bug, most comments pointing to downloading themes. Trunk (nsQueryInterface::operator): 14 (38688324) - 2001112713: Windows 98 4.10 build 67766446 fdsafdaa URL: http://www.ironmaiden.com (38709622) - 2001112511: Windows 98 4.10 build 67766446 Looking like a problem with themes.org...This time just one window and DL window... moving on... URL: while surfing (38519093) - 2001112511: Windows NT 5.0 build 2195 Mozill dowload a new skin ((little ...)and when it try to install it it crash URL: try to change mozilla skin (38566441) - 2001112610: Windows NT 5.0 build 2195 Trying to install toy factory theme. (38589588) - 2001112511: Windows 98 4.10 build 67766446 downloading "Little Mozilla" theme from geocities link... (38565081) - 2001112706: Windows NT 5.0 build 2195 I clicked on the "Install Nightly" link to install the "littlemozilla" theme. I left the checkbox marked "Use this theme" when installing. The whole install seem to go fine. It seemed to download everything but right before the install box would URL: http://members.tripod.lycos.nl/AKayser/skins/themes.htm (38422380) - 2001112310: Windows NT 5.0 build 2195 Downloading a new theme. (38592389) - 2001112511: Windows 98 4.10 build 67766446 downloading American theme 6_2

If this is still happening, and is still a topcrash, we should target for 1.0, otherwise we should resolve it. QA?

This stack signature is still showing up in Talkback data with recent MozillaTrunk builds. There are around 23 crashes in the last 30 days. Here are a couple of the most recent crashes: Incident ID 2108620 Stack Signature nsQueryInterface::operator() 1189075d Trigger Time 2002-01-25 08:45:38 Email Address URL visited http://developer.netscape.com/evangelism/teds-sidebar.html User Comments Web site icons (favicons) were not being displayed: went to prefs and saw that they were enabled, unchecked that preference and Mozilla crashed when I OK's the preference dialogue box. Thanks Mark Build ID 2002012409 Product ID MozillaTrunk Platform Operating System Win32 Module Trigger Reason Access violation Stack Trace nsQueryInterface::operator() [d:\builds\seamonkey\mozilla\xpcom\glue\nsCOMPtr.cpp, line 52] nsCOMPtr_base::assign_from_helper [d:\builds\seamonkey\mozilla\xpcom\glue\nsCOMPtr.cpp, line 81] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 5565] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 6997] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 6888] nsCSSFrameConstructor::CreateAnonymousFrames [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 4899] nsCSSFrameConstructor::CreateAnonymousFrames [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 4837] nsCSSFrameConstructor::ConstructDocElementFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 3224] nsCSSFrameConstructor::ReconstructDocElementHierarchy [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 7148] StyleSetImpl::ReconstructDocElementHierarchy [d:\builds\seamonkey\mozilla\content\base\src\nsStyleSet.cpp, line 1428] PresShell::ReconstructFrames [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5206] 0x80000000 nsPresContext::PreferenceChanged [d:\builds\seamonkey\mozilla\layout\base\src\nsPresContext.cpp, line 656] nsPresContext::PrefChangedCallback [d:\builds\seamonkey\mozilla\layout\base\src\nsPresContext.cpp, line 102] pref_DoCallback [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 1345] pref_HashPref [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 1109] PREF_SetCharPref [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 594] nsPrefBranch::SetCharPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPrefBranch.cpp, line 229] nsPrefBranch::SetComplexValue [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPrefBranch.cpp, line 403] nsPrefService::SetComplexValue [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPrefService.h, line 57] nsPref::SetUnicharPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPref.cpp, line 427] XPTC_InvokeByIndex [d:\builds\seamonkey\mozilla\xpcom\reflect\xptcall\src\md\win32\xptcinvoke.cpp, line 106] XPCWrappedNative::CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednative.cpp, line 2000] XPC_WN_CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednativejsops.cpp, line 1267] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 834] js_Interpret [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 2799] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 850] js_InternalInvoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 925] JS_CallFunctionValue [d:\builds\seamonkey\mozilla\js\src\jsapi.c, line 3407] nsJSContext::CallEventHandler [d:\builds\seamonkey\mozilla\dom\src\base\nsJSEnvironment.cpp, line 1019] GlobalWindowImpl::RunTimeout [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 3879] GlobalWindowImpl::TimerCallback [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 4187] nsTimerImpl::Process [d:\builds\seamonkey\mozilla\xpcom\threads\nsTimerImpl.cpp, line 247] PL_HandleEvent [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 591] PL_ProcessPendingEvents [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 524] _md_EventReceiverProc [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 1072] nsAppShellService::Run [d:\builds\seamonkey\mozilla\xpfe\appshell\src\nsAppShellService.cpp, line 308] main1 [d:\builds\seamonkey\mozilla\xpfe\bootstrap\nsAppRunner.cpp, line 1301] main [d:\builds\seamonkey\mozilla\xpfe\bootstrap\nsAppRunner.cpp, line 1628] WinMain [d:\builds\seamonkey\mozilla\xpfe\bootstrap\nsAppRunner.cpp, line 1646] WinMainCRTStartup() KERNEL32.DLL + 0x17d08 (0x77e97d08) Incident ID 1659308 Stack Signature nsQueryInterface::operator() 9ee800f8 Trigger Time 2002-01-14 17:51:27 Email Address URL visited http://www.gameshark.com/n64/objects/153628_106.html User Comments When I changed the image preference to "Accept All Images", Mozilla crashed when I hit OK. Build ID 2002011409 Product ID MozillaTrunk Platform Operating System Win32 Module Trigger Reason Access violation Stack Trace nsQueryInterface::operator() [d:\builds\seamonkey\mozilla\xpcom\glue\nsCOMPtr.cpp, line 52] nsCOMPtr_base::assign_from_helper [d:\builds\seamonkey\mozilla\xpcom\glue\nsCOMPtr.cpp, line 81] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 5561] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 6993] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 6884] nsCSSFrameConstructor::CreateAnonymousFrames [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 4895] nsCSSFrameConstructor::CreateAnonymousFrames [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 4833] nsCSSFrameConstructor::ConstructDocElementFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 3220] nsCSSFrameConstructor::ReconstructDocElementHierarchy [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 7144] StyleSetImpl::ReconstructDocElementHierarchy [d:\builds\seamonkey\mozilla\content\base\src\nsStyleSet.cpp, line 1428] PresShell::ReconstructFrames [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5206] PresShell::SetPreferenceStyleRules [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 2079] nsPresContext::PreferenceChanged [d:\builds\seamonkey\mozilla\layout\base\src\nsPresContext.cpp, line 656] nsPresContext::PrefChangedCallback [d:\builds\seamonkey\mozilla\layout\base\src\nsPresContext.cpp, line 102] pref_DoCallback [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 1345] pref_HashPref [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 1109] PREF_SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 603] nsPrefBranch::SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPrefBranch.cpp, line 257] nsPrefService::SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPrefService.h, line 57] nsPref::SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPref.cpp, line 245] XPTC_InvokeByIndex [d:\builds\seamonkey\mozilla\xpcom\reflect\xptcall\src\md\win32\xptcinvoke.cpp, line 106] XPCWrappedNative::CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednative.cpp, line 2011] XPC_WN_CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednativejsops.cpp, line 1267] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 834] js_Interpret [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 2799] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 850] js_InternalInvoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 925] JS_CallFunctionValue [d:\builds\seamonkey\mozilla\js\src\jsapi.c, line 3407] nsJSContext::CallEventHandler [d:\builds\seamonkey\mozilla\dom\src\base\nsJSEnvironment.cpp, line 1014] GlobalWindowImpl::RunTimeout [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 3839] GlobalWindowImpl::TimerCallback [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 4147] nsTimerImpl::Process [d:\builds\seamonkey\mozilla\xpcom\threads\nsTimerImpl.cpp, line 242] PL_HandleEvent [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 591] PL_ProcessPendingEvents [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 524] _md_EventReceiverProc [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 1072] USER32.dll + 0x3c076 (0x77d7c076) USER32.dll + 0x3c076 (0x77d7c076) _except_handler3() kernel32.dll + 0x3bb86 (0x77e9bb86) All of the crashes on the MozillaTrunk that have comments mention doing something in preferences...is it just me or are the preferences really flaky lately?

There are also a lot of crashes with Mozilla 0.9.7...those users also mentioned preferences a lot in their comments: 2155796 2001122109 MozillaBranch Windows 98 4.10 build 67766446 2002-01-26 18:31:07 nsQueryInterface::operator() d2dca563 97054 99749 After making changes in preferences (such as java script permissions, added DOM sidebar, cache, and cursive font) I clicked okay and Mozilla Crached 2099655 2001122109 MozillaBranch Windows NT 4.0 build 1381 2002-01-25 04:57:53 nsQueryInterface::operator() a2bdbc29 113704 318266 http://www.iht.com/frontpage.html changing fonts 1954701 2001122109 MozillaBranch Windows NT 5.0 build 2195 2002-01-21 22:00:56 nsQueryInterface::operator() 4d8f9814 2963 2963 changing the size of the fonts in the preferences 1529379 2001122109 MozillaBranch Windows 95 4.0 build 67109975 2002-01-11 08:23:18 nsQueryInterface::operator() 501e9a08 38377 38377 http://people.msoe.edu/~tritt/ While the page was loading, I was Editing Preferences, Colors, changing the setting to "Use My Chosen Colors" Those are just a few incidents with helpful comments.

nsbeta1+ per nav triage team

Mass move of nsbeta1+ bugs that didn't have a valid MachV milestone to mozilla1.0.

->P1, cc ben for possible pref bulletproofing.

Updating summary. Still happening in M098 and the Trunk. No real clues as to how.

I can reproduce a crash when switching themes via the preferences dialog (Win ME Feb 27 Build - 2002-02-27-03). 1) Loaded this site: http://members.tripod.lycos.nl/AKayser/skins/themes.htm 2) Opened Preferences . Went to Appearance - Themes. Select Modern and Click OK. 3) Opened Preferences . Went to Appearance - Themes. Select Classic and Click OK. 4) Opened Preferences . Went to Appearance - Themes. Selected Modern and Click OK. 5) I recieved a crash after Step 4 was completed

Stack trace from Talkback: nsTemplateRule::GetContent [d:\builds\seamonkey\mozilla\content\xul\templates\src\nsTemplateRule.cpp, line 63] nsStyleContext::Destroy [d:\builds\seamonkey\mozilla\content\base\src\nsStyleContext.cpp, line 1279] nsStyleContext::Release [d:\builds\seamonkey\mozilla\content\base\src\nsStyleContext.cpp, line 187] nsProperties::ReleaseValues [d:\builds\seamonkey\mozilla\xpcom\ds\nsProperties.cpp, line 70] _hashEnumerate [d:\builds\seamonkey\mozilla\xpcom\ds\nsHashtable.cpp, line 199] PL_HashTableEnumerateEntries [../../../lib/ds/plhash.c, line 430] nsHashtable::Enumerate [d:\builds\seamonkey\mozilla\xpcom\ds\nsHashtable.cpp, line 362] nsSupportsHashtable::~nsSupportsHashtable [d:\builds\seamonkey\mozilla\xpcom\ds\nsHashtable.cpp, line 866] nsSupportsHashtable::`scalar deleting destructor' nsOutlinerBodyFrame::ClearStyleAndImageCaches [d:\builds\seamonkey\mozilla\layout\xul\base\src\outliner\src\nsOutlinerBodyFrame.cpp, line 3129] nsCOMPtr_base::assign_from_helper [d:\builds\seamonkey\mozilla\xpcom\glue\nsCOMPtr.cpp, line 81] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] FlushMiscWidgetInfo [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5288] PresShell::ReconstructStyleData [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5327] PresShell::StyleSheetRemoved [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5371] nsXULDocument::UpdateStyleSheets [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 1344] nsChromeRegistry::RefreshWindow [d:\builds\seamonkey\mozilla\rdf\chrome\src\nsChromeRegistry.cpp, line 1334] nsChromeRegistry::RefreshSkins [d:\builds\seamonkey\mozilla\rdf\chrome\src\nsChromeRegistry.cpp, line 1161] XPTC_InvokeByIndex [d:\builds\seamonkey\mozilla\xpcom\reflect\xptcall\src\md\win32\xptcinvoke.cpp, line 106] XPCWrappedNative::CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednative.cpp, line 2022] XPC_WN_CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednativejsops.cpp, line 1267] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 790] js_Interpret [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 2746] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 806] js_InternalInvoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 881] JS_CallFunctionValue [d:\builds\seamonkey\mozilla\js\src\jsapi.c, line 3390] nsJSContext::CallEventHandler [d:\builds\seamonkey\mozilla\dom\src\base\nsJSEnvironment.cpp, line 1019] GlobalWindowImpl::RunTimeout [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 4074] GlobalWindowImpl::TimerCallback [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 4386] nsTimerImpl::Process [d:\builds\seamonkey\mozilla\xpcom\threads\nsTimerImpl.cpp, line 284] PL_ProcessPendingEvents [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 524] _md_EventReceiverProc [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 1072] KERNEL32.DLL + 0x248f7 (0xbff848f7) 0x00688c16 0x00058f64

Note: the stack trace in comment #24 above compares to that in bug 116038 comment #33. (http://bugzilla.mozilla.org/show_bug.cgi?id=116038#c33)

Removing testcase keyword because it was added in conjunction with steps that reproduced bug 116038. I have repeated the steps, duplicated that bug and am verifying those steps are invalid for this bug. Currently crashing: N621 (nsQueryInterface::operator): 402 M098 (nsQueryInterface::operator): 12 (3334418) - installed prefsbar (http://www.xulplanet.com/downloads /view.cgi?category=applications&view=prefbar) and then deselected images. just trying it out really :( URL: http://www.shellgeostar.com/route/route.asp?gammaDeltaState=merge&gammaDeltaCont ent=email Windows NT 4.0 build 1381 (3522279) - Changed useragent string to report Win98 MSIE to access a website that was restricted to IE only. On next restart java plug-in complained that I should use the 'IE' plugin with Internet Explorer instead of the Netscape plugin. (Apparently the java Windows 98 4.10 build 67766446 (3567020) - Tried to change image setting from "no animation" to "as many as image wants to do". Mozilla crashed when I pressed OK on preferences dialogue. URL: howstuffworks.com Windows NT 5.0 build 2195 Trunk (nsQueryInterface::operator): 1 (3455111) - Build 2002022605 - changed in the preferences the navigator colors -> text color and background and wanted mozilla to override webdesigner settings. clicked the radiobutton and crashed URL: http://mozillazine.org Windows NT 5.0 build 2195

->blaker, hoping this will go away when we delay theme switch to next startup.

Updating summary again...I don't think this is really a crash related to theme/skin switching. It was originally a startup crash, but has since morphed into something else: crash editing prefs. Most of the recent incidents, including the latest M099 crashes mention making various changes in perferences...which include changing font size, switching themes and changing font/background colors. Here is the most recent incident from Mozilla 0.9.9: Incident ID 4039485 Stack Signature nsQueryInterface::operator() eecc1e56 Trigger Time 2002-03-14 08:57:15 Email Address URL visited Build ID 2002031106 Product ID MozillaBranch Platform Operating System Win32 Module Trigger Reason Access violation User Comments Stack Trace nsQueryInterface::operator() [d:\builds\seamonkey\mozilla\xpcom\glue\nsCOMPtr.cpp, line 52] nsCOMPtr_base::assign_from_helper [d:\builds\seamonkey\mozilla\xpcom\glue\nsCOMPtr.cpp, line 81] nsCSSFrameConstructor::ConstructXULFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 5651] nsCSSFrameConstructor::ConstructFrameInternal [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 7072] nsCSSFrameConstructor::ConstructFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 6963] nsCSSFrameConstructor::CreateAnonymousFrames [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 4981] nsCSSFrameConstructor::CreateAnonymousFrames [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 4919] nsCSSFrameConstructor::ConstructDocElementFrame [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 3292] nsCSSFrameConstructor::ReconstructDocElementHierarchy [d:\builds\seamonkey\mozilla\layout\html\style\src\nsCSSFrameConstructor.cpp, line 7223] StyleSetImpl::ReconstructDocElementHierarchy [d:\builds\seamonkey\mozilla\content\base\src\nsStyleSet.cpp, line 1434] PresShell::ReconstructFrames [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 5208] PresShell::SetPreferenceStyleRules [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 2079] nsPresContext::PreferenceChanged [d:\builds\seamonkey\mozilla\layout\base\src\nsPresContext.cpp, line 660] nsPresContext::PrefChangedCallback [d:\builds\seamonkey\mozilla\layout\base\src\nsPresContext.cpp, line 105] pref_DoCallback [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 1345] pref_HashPref [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 1109] PREF_SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\prefapi.cpp, line 603] nsPrefBranch::SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPrefBranch.cpp, line 257] nsPrefService::SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPrefService.h, line 57] nsPref::SetIntPref [d:\builds\seamonkey\mozilla\modules\libpref\src\nsPref.cpp, line 245] XPTC_InvokeByIndex [d:\builds\seamonkey\mozilla\xpcom\reflect\xptcall\src\md\win32\xptcinvoke.cpp, line 106] XPCWrappedNative::CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednative.cpp, line 2027] XPC_WN_CallMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednativejsops.cpp, line 1267] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 790] js_Interpret [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 2746] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 806] js_InternalInvoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 881] JS_CallFunctionValue [d:\builds\seamonkey\mozilla\js\src\jsapi.c, line 3390] nsJSContext::CallEventHandler [d:\builds\seamonkey\mozilla\dom\src\base\nsJSEnvironment.cpp, line 1019] GlobalWindowImpl::RunTimeout [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 4125] GlobalWindowImpl::TimerCallback [d:\builds\seamonkey\mozilla\dom\src\base\nsGlobalWindow.cpp, line 4437] nsTimerImpl::Process [d:\builds\seamonkey\mozilla\xpcom\threads\nsTimerImpl.cpp, line 330] PL_HandleEvent [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 591] PL_ProcessPendingEvents [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 524] _md_EventReceiverProc [d:\builds\seamonkey\mozilla\xpcom\threads\plevent.c, line 1072]

nsbeta1- per ADT triage team. As it stands, this bug is not actionable. qawanted: this bug is trying to morph, which is BAD. Please determine what the different problems are, and open a separate bug report for each one.

well, marking fixed since theme switching happens on restart now. not sure that's the right solution (aren't dbaron and others interested in getting dynamic switching working again?), but I assume that's why this was sent to me.

Postmortem. This bug didn't really morph, it was filed with inconsistent information the core of comment 0 is Bug 150769 appears to be the preferences crasher so I will dupe this bug to that. The N620 references in comment 0 are Bug 114043 appears to be the startup crasher.

*** This bug has been marked as a duplicate of 150769 ***

removing qawanted as this was added a very long time ago, this bug has been resolved as a dup, and the primary bug has been fixes.