Closed Bug 1021523 Opened 10 years ago Closed 10 years ago

[Firefox Account] Log in with an existing FxA leads to verification link message

Categories

(Firefox OS Graveyard :: FxA, defect, P2)

ARM
Gonk (Firefox OS)
defect

Tracking

(blocking-b2g:2.0+, b2g-v2.0 verified, b2g-v2.1 verified)

VERIFIED FIXED
2.0 S4 (20june)
blocking-b2g 2.0+
Tracking Status
b2g-v2.0 --- verified
b2g-v2.1 --- verified

People

(Reporter: jlorenzo, Assigned: jhirsch)

References

Details

(Keywords: late-l10n, Whiteboard: [2.0-FL-bug-bash] [fxa4fxos2.0] [qa+])

Attachments

(2 files)

Build Information Device: Flame Gaia d2cfef555dabab415085e548ed44c48a99be5c32 Gecko https://hg.mozilla.org/mozilla-central/rev/51b428be6213 BuildID 20140605040202 Version 32.0a1 ro.build.version.incremental=94 ro.build.date=Tue May 20 09:29:20 CST 2014 Prerequisites: Having an existing FxA account. Steps to Reproduce 1. Go through FTU until FxA page. 2. Log in with your existing account. Actual Results After logged in "A verification link has been sent to your@email" message appears. Fortunately, no e-mail was sent. Reproduction Frequency: 1/1
Nominating as 2.0 blocker as this is a bad first user experience.
blocking-b2g: --- → 2.0?
blocking-b2g: 2.0? → 2.0+
Component: Gaia::First Time Experience → FxA
Whiteboard: [2.0-FL-bug-bash] → [2.0-FL-bug-bash] [fxa4fxos2.0]
This is a duplicate of bug 994887. We expect a tiny percentage of users to sign in with an existing account: the subset of sync users who purchase an FxOS device and enter their FxA creds on FTU. Respectfully suggest this should not be blocking-b2g. Could you please let me know whether you would like to reconsider?
Flags: needinfo?(jlorenzo)
Flags: needinfo?(bbajaj)
(In reply to Sam Penrose from comment #2) > This is a duplicate of bug 994887. > > We expect a tiny percentage of users to sign in with an existing account: > the subset of sync users who purchase an FxOS device and enter their FxA > creds on FTU. Respectfully suggest this should not be blocking-b2g. Could > you please let me know whether you would like to reconsider? I think that's a risky assumption to make. Firefox OS devices can ship far later than when we're finished the release. How do you someone won't setup a FxAccount somewhere else by the time a certain 2.0 device ships in a target market? To me, this is a basic use case that I think should work.
Flags: needinfo?(jlorenzo)
This also will fail a factory reset use case, which will be a certification blocker for the release.
(In reply to Jason Smith [:jsmith] from comment #5) > This also will fail a factory reset use case, which will be a certification > blocker for the release. Thanks for weighing in. I think this last bit is conclusive, and we (Jared and I) should fix this issue because of it.
Flags: needinfo?(bbajaj)
Assignee: nobody → 6a68
Priority: -- → P2
Adam, can you weigh in? Is this bug a release blocker?
Flags: needinfo?(arogers)
Hmm, actually, clearing ni? for Adam, I think this has a simple fix. It looks like we are expecting response to have a `registered` key if the user has an account, I'm not sure whether that's correct or not. I'll do some console.logging tomorrow to see what Gecko returns for existing vs new accounts. Setting ni? in case Sam has seen this in Gecko or knows of a bug in this part of the Gecko API. - gaia/apps/system/fxa/js/screens/fxam_enter_email.js onNext method calls FxModuleServerRequest.checkEmail, and opens the sign in screen if response && response.registered. - This looks like the thing triggering the bug, response.registered seems to never be true. - gaia/apps/system/fxa/js/fxam_server_request.js checkEmail method calls window.parent.FxAccountsClient.queryAccount - gaia/apps/system/js/fxa_client.js queryAccount method sends the 'queryAccount` message to chrome
Flags: needinfo?(arogers) → needinfo?(spenrose)
(In reply to Jared Hirsch [:_6a68] [@6a68] from comment #7) > Adam, can you weigh in? Is this bug a release blocker? Why would we bother exposing UX to sign into existing Firefox Account if we're not going to manage to do the UX flow correctly? To me, this is broken UX. I'd pref off the ability in the settings app to sign into existing account without this fixed.
Flags: needinfo?(spenrose)
Jared: you should be getting {registered: <boolean>} where <boolean> tells us whether the server says there is an acocunt keyed to the submitted email address. Here is the code: https://github.com/mozilla/gecko-dev/blob/master/services/fxaccounts/FxAccountsManager.jsm#L402
Oh, wait a minute. I misunderstood the bug. So the complaint is that we show the wrong string when you complete the login flow and go back to the fxa screen in ftu. You go back to ftu and it says, "a verification email has been sent to foo@bar.com". OK, we'll reuse a string or something. Flod, can you flag as late-l10n?
Flags: needinfo?(francesco.lodolo)
Attached file Github PR 20472 (deleted) —
Comment on attachment 8439682 [details] Github PR 20472 Hey guys, This is a pretty small fxa patch that is blocking 2.0. Do you have time to take a look at it? The bug is that, when you sign in to firefox accounts in ftu, after the firefox account dialog goes away, we always show the same string in the fxa ftu screen: "A verification link has been sent to {{email}}." This doesn't make sense if you have already verified your email. I've updated the FxAccountsIACHelper.openFlow success callback to get the current email and verified state (by calling getAccounts), do what we were doing before, but use a different string for verified accounts. The string was lifted from the settings app, so it's been copy reviewed already. Thanks! Jared
Attachment #8439682 - Flags: review?(francisco)
Attachment #8439682 - Flags: feedback?(francesco.lodolo)
Comment on attachment 8439682 [details] Github PR 20472 String looks good to me. P.S. It seems weird that you can't add a keyword to the bug.
Attachment #8439682 - Flags: feedback?(francesco.lodolo) → feedback+
Flags: needinfo?(francesco.lodolo)
Keywords: late-l10n
Comment on attachment 8439682 [details] Github PR 20472 Left a tiny comment on github, can we have unit tests for this change? Thanks!
Attachment #8439682 - Flags: review?(francisco)
(In reply to Francesco Lodolo [:flod] from comment #15) > P.S. It seems weird that you can't add a keyword to the bug. lol, I thought it was one of those dropdown fields. I can definitely add it myself next time :-P
Comment on attachment 8439682 [details] Github PR 20472 Hey Francisco, Updated, thanks for the review and feedback. I had to unroll the callbacks a bit to make testing easier, so the diff looks bigger than it really is. Thanks! Jared
Attachment #8439682 - Flags: review?(francisco)
Comment on attachment 8439682 [details] Github PR 20472 Just left a tiny comment on github, but granting the r+ Also could you squash your comments in a single one and merge once travis green? Thanks!
Comment on attachment 8439682 [details] Github PR 20472 w00t!! Forgot to add the r+ :D
Attachment #8439682 - Flags: review?(francisco) → review+
Great! Thanks all for the reviews and feedback :-)
Jared, can you help land this so this can get uplifted to 2.0 asap at it has string changes. Thanks!
Flags: needinfo?(6a68)
Hi Bhavana - Yes, absolutely, I'll merge now. I've verified that this works correctly for both unverified and verified accounts on my Flame. Note, Travis has been buggy today, timing out during test runs, but I see that the gaia-try run only failed on known false negatives[1]. I am merging rather than continue to wait for Travis to get one all-green run. [1] https://tbpl.mozilla.org/?tree=Gaia-Try&rev=f02c346b500f7e0f5b8414c7caef336278190da0
Flags: needinfo?(6a68)
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → FIXED
Whiteboard: [2.0-FL-bug-bash] [fxa4fxos2.0] → [2.0-FL-bug-bash] [fxa4fxos2.0] [qa+]
Attached video Verify_Video_Flame.MP4 (deleted) —
This issue has been verified successfully on Flame 2.0 & 2.1. See attachment: Verify_Video_Flame.MP4 Reproducing rate: 0/3 Flame v2.0 version: Gaia-Rev 8d1e868864c8a8f1e037685f0656d1da70d08c06 Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/c756bd8bf3c3 Build-ID 20141202000201 Version 32.0 Flame v2.1 version: Gaia-Rev ccb49abe412c978a4045f0c75abff534372716c4 Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/18fb67530b22 Build-ID 20141202001201 Version 34.0
Status: RESOLVED → VERIFIED
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