Closed
Bug 1037736
Opened 10 years ago
Closed 10 years ago
[B2G][Marketplace][Sign In]Marketplace Persona sign-in screen is non-performant, may experience LMK.
Categories
(Firefox OS Graveyard :: Gaia::Keyboard, defect)
Tracking
(b2g-v1.4 unaffected, b2g-v2.0 affected, b2g-v2.1 affected)
RESOLVED
DUPLICATE
of bug 1036577
Tracking | Status | |
---|---|---|
b2g-v1.4 | --- | unaffected |
b2g-v2.0 | --- | affected |
b2g-v2.1 | --- | affected |
People
(Reporter: Marty, Unassigned)
References
()
Details
(Keywords: regression, Whiteboard: [273MB-Flame-Support], [2.0-exploratory])
Attachments
(1 file)
(deleted),
text/plain
|
Details |
Description:
When trying to sign into the marketplace (via Persona), the keyboard becomes very slow and unresponsive. Often, the keyboard will either ignore keystrokes, or confuse taps as holds, entering in special characters. The keyboard will often close and reopen. Sometimes, the entire Marketplace app will experience LMK.
Repro Steps:
1) Update a Flame to 20140711000201
2) Enter the Marketplace app and select Settings (Gear icon)
3) Select "Sign in / Sign Up"
4) Attempt to enter a Persona email address/password in the provided field.
Actual:
Keyboard is very slow, ignores or confuses keystrokes, may result in LMK
Expected:
Keyboard is responsive and enters text properly.
Environmental Variables:
Device: Flame v2.0 (273mb)
Build ID: 20140711000201
Gaia: 18c44a1bc31b374ba00a069904465a8d07971a60
Gecko: f880dae4fdbe
Version: 32.0a2 (2.0)
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
Keywords: LMK, Persona, Marketplace, Sign in, Keyboard
Repro frequency: 95%
See attached: logcat.txt, video (URL)
Reporter | ||
Comment 1•10 years ago
|
||
This issue DOES occur on Flame v2.1 (273mb)
Environmental Variables:
Device: Flame Master (273mb)
Build ID: 20140711040202
Gaia: c47094a26c87ba71a3da4bae54febd0da21f3393
Gecko: 1b1296d00330
Version: 33.0a1 (Master)
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0
The keyboard is very slow and often unresponsive, but seems less likely to result in LMK than on 2.0.
------------------------------------------------
This issue does NOT occur on Flame v2.0 (512mb), Flame v1.4 (273mb), Buri v2.1, Buri v2.0, Buri v1.4, Open-C v2.1, or Open-C v2.0.
Environmental Variables:
Device: Flame v2.0 (512mb)
BuildID: 20140711000201
Gaia: 18c44a1bc31b374ba00a069904465a8d07971a60
Gecko: f880dae4fdbe
Version: 32.0a2 (2.0)
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
Environmental Variables:
Device: Flame v1.4 (273mb)
Build ID: 20140711000202
Gaia: e273c1f52ed7187e4e0b2d66ed5718f0f20c6eeb
Gecko: 896fa800b72d
Version: 30.0 (1.4)
Firmware Version: v122
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0
Environmental Variables:
Device: Buri Master
Build ID: 20140711040202
Gaia: c47094a26c87ba71a3da4bae54febd0da21f3393
Gecko: 1b1296d00330
Version: 33.0a1 (Master) MOZ
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0
Environmental Variables:
Device: Buri v2.0
Build ID: 20140711000201
Gaia: 18c44a1bc31b374ba00a069904465a8d07971a60
Gecko: f880dae4fdbe
Version: 32.0a2 (2.0)
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
Environmental Variables:
Device: Buri v1.4
Build ID: 20140711000202
Gaia: e273c1f52ed7187e4e0b2d66ed5718f0f20c6eeb
Gecko: 896fa800b72d
Version: 30.0 (1.4) MOZ
Firmware Version: v1.2device.cfg
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0
Environmental Variables:
Device: Open_C Master
Build ID: 20140711040202
Gaia: c47094a26c87ba71a3da4bae54febd0da21f3393
Gecko: 1b1296d00330
Version: 33.0a1 (Master)
Firmware Version: P821A10V1.0.0B06_LOG_DL
User Agent: Mozilla/5.0 (Mobile; rv:33.0) Gecko/33.0 Firefox/33.0
Environmental Variables:
Device: Open_C v2.0
Build ID: 20140711000201
Gaia: 18c44a1bc31b374ba00a069904465a8d07971a60
Gecko: f880dae4fdbe
Version: 32.0a2 (2.0)
Firmware Version: P821A10V1.0.0B06_LOG_DL
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
Keyboard remains performant and accepts user input properly.
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Comment 2•10 years ago
|
||
nomming for 2.0, marketplace is a highly used app and this bug prevents sign-in
blocking-b2g: --- → 2.0?
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Keywords: regression,
regressionwindow-wanted
Updated•10 years ago
|
Component: General → Gaia::Keyboard
Product: Marketplace → Firefox OS
Version: Avenir → unspecified
Comment 3•10 years ago
|
||
Josh can you help us a video here as well ? Also can you try another app with a browser or sms app where the keyboard get fired to see if we hit the same behaviour or is this is isolated with marketplace
Flags: needinfo?(jmitchell)
Comment 4•10 years ago
|
||
Qa-Wanted to address comment 3
Flags: needinfo?(jmitchell)
Keywords: qawanted
Comment 5•10 years ago
|
||
(In reply to bhavana bajaj [:bajaj] [NOT reading Bugmail, needInfo please] from comment #3)
> Josh can you help us a video here as well
Video is already attached via original write-up - in the URL section
http://youtu.be/vAaE_2MvHUc
Comment 6•10 years ago
|
||
Unable to find a regression window due to issue occurring on earliest tinderbox Flame master build that we have available (build ID 20140417000006).
Also setting tracking flags according to original reporter's branch check results.
(In reply to bhavana bajaj [:bajaj] [NOT reading Bugmail, needInfo please] from comment #3)
> Also can you try another app
> with a browser or sms app where the keyboard get fired to see if we hit the
> same behaviour or is this is isolated with marketplace
I can't seem to find another app that exhibits this issue. I've tried Messages app, Browser app (URL field and Google search field), and Facebook app (Log-in page) downloaded from Marketplace. Even Marketplace's search field works fine.
So for now I'll say it's isolated with Marketplace's Persona page.
QA Whiteboard: [QAnalyst-Triage?]
status-b2g-v1.4:
--- → unaffected
status-b2g-v2.0:
--- → affected
status-b2g-v2.1:
--- → affected
Flags: needinfo?(jmitchell)
Keywords: qawanted,
regressionwindow-wanted
Updated•10 years ago
|
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell)
Comment 7•10 years ago
|
||
sounds like a dupe of bug 1036577
Blocks: 1036577
Status: NEW → RESOLVED
blocking-b2g: 2.0? → ---
Closed: 10 years ago
Resolution: --- → DUPLICATE
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Description
•