Talking to venkat@tokbox.com, who will be handling Tier 2 support for issues escalated past 1st tier (Patrick McClard and Joni Savage @ Mozilla's coordinating) - they need a way to get info on the specific session. Some info comes through - like OS, version, etc - but the bug for full logs isn't coming right away (bug 1024568). Is there a quicker bug we can do to get the Session ID that TokBox uses to identify a call, so they can use that to troubleshoot? or something that can be correllated to it? and a way for the user to get them that info? If it doesn't make sense to do this part way instead of the full bug we wanted - that's OK too - but if this is a quick option... it would help to do this first so we have something when we go live.