1) https://nightly.mozilla.org/ 2) Download Windows (Express) 3) Start installer 4) Sit for several minutes at the downloading screen 5) Get an error, be redirected to this link: https://www.mozilla.org/en-US/firefox/installer-help/?channel=nightly&installer_lang=en-US 6) Observe that Nightly isn't even among the options listed there. Tried several times with same result.

The stub installer is opening the correct page but the web page content which is not something the stub installer controls doesn't have the link. Moving to correct component.

That's true, but it would be even better if the stub installer actually worked in the first place. Can you reproduce the original issue?

(In reply to Gian-Carlo Pascutto [:gcp] from comment #2) > That's true, but it would be even better if the stub installer actually > worked in the first place. Can you reproduce the original issue? Can you try this again and see if you can still reproduce this? Also, can you try downloading the release channel stub installer from a non-firefox browser: https://www.mozilla.org/en-US/firefox/new/ and see if you can reproduce this issue on non-nightly releases? Thanks!

(In reply to Chris More [:cmore] from comment #3) > Can you try this again and see if you can still reproduce this? > > Also, can you try downloading the release channel stub installer from a > non-firefox browser: https://www.mozilla.org/en-US/firefox/new/ and see if > you can reproduce this issue on non-nightly releases? I just tried the nightly and release stub installers on two different Windows 8 machines. The release installer worked perfectly but on both the nightly installer was stuck on "downloading" for more than 10 min (I canceled it after that). One thing to note: both nightlies were displaying the cycling download progress bar like they were trying to connect or something rather than the progressing from left to right bar they seem to have when actually downloading.

rstrong: give verdi's test above. What is different about the nightly stub installer vs release stub installer? I would assume they are the same and it just points to different builds. Could it be pointing a broken full installer file and it is just timing out?

Not having a nightly full installer button on /installer-help is known as we don't have nightly download buttons on bedrock (the python system that runs mozilla.org) and nightly.mozilla.org is a separate site. Nightly is being migrated as part of bug 717322 and 1005237, but we currently don't have a timeline for those tasks. At a minimum, we should find out why the nightly stub installer is failing.

See bug 1065509 for a bunch of diagnostics. Basically, I have already tested a nightly stub installer locally and it fails to download the full installer. After changing *only* the download url to download the release full installer it successfully downloaded. That and the other information in bug 1065509 leads me to believe something on the server side changed.

Note: this bug is about "6) Observe that Nightly isn't even among the options listed there." and verdi's recent comment is about bug 1065509.

2 other people reproduced this, so I'll cancel this needinfo.

Also, the url https://www.mozilla.org/en-US/firefox/installer-help/?channel=nightly&installer_lang=en-US

Now that the installer problem is fixed. Let's decide on how to get a nightly button on the page. It may be tricky since nightly is not in bedrock per bug 717322.

We are going to re-visit this bug until mid Q4 when other projects get out of the door.

Commits pushed to master at https://github.com/mozilla/bedrock https://github.com/mozilla/bedrock/commit/9c3bb3ee77f9ac861ea69b8280ba1cef560fccb4 Fix Bug 1058017 - Stub installer for Nightly not working, redirect page missing Nightly https://github.com/mozilla/bedrock/commit/06caed887ad9199f121fae7724c15d99786db7f0 Merge pull request #4820 from kyoshino/bug-1058017-installer-help-nightly Fix Bug 1058017 - Stub installer for Nightly not working, redirect page missing Nightly