Closed Bug 1069766 Opened 10 years ago Closed 10 years ago

[woodduck][Case Fail][SOUL35_GEMINI][APPIOT][Mini Putt - Gem Garden]The ball will disappear when we play CRID ALPS01734640

Categories

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(blocking-b2g:-, b2g-v2.0 unaffected, b2g-v2.0M wontfix, b2g-v2.1 unaffected, b2g-v2.2 unaffected)

RESOLVED WONTFIX
blocking-b2g -
Tracking Status
b2g-v2.0 --- unaffected
b2g-v2.0M --- wontfix
b2g-v2.1 --- unaffected
b2g-v2.2 --- unaffected

People

(Reporter: wudduc, Unassigned)

References

Details

Attachments

(4 files)

repeat ratio: below 50% [Initial condition] wifi is connected [Step] 1.Install Mini Putt - Gem Garden 2.Select MORNING GARDEN to play [Expected result] We can play normal [Error] The ball will disappear when we play Reference phone:The issue does not exist on ALCATEL onetouch 4019x [Note] 1.MT call can improve repetition rate 2.App place:marketplayce->category->sports->Mini Putt - Gem Garden
Blocks: Woodduck
Summary: [woodduck][feature] issue title [Woodduck][Case Fail][SOUL35_GEMINI][APPIOT][Mini Putt - Gem Garden]The ball will disappear when we play → [woodduck][feature] issue title [Woodduck][Case Fail][SOUL35_GEMINI][APPIOT][Mini Putt - Gem Garden]The ball will disappear when we play CRID ALPS01734640
This problem has pending too long, please help handle it ASAP?
OS: Linux → Gonk (Firefox OS)
Summary: [woodduck][feature] issue title [Woodduck][Case Fail][SOUL35_GEMINI][APPIOT][Mini Putt - Gem Garden]The ball will disappear when we play CRID ALPS01734640 → [woodduck][Case Fail][SOUL35_GEMINI][APPIOT][Mini Putt - Gem Garden]The ball will disappear when we play CRID ALPS01734640
Triage: Hi Thomas, This is 3rd party app bug. Could you please check this bug? Thanks!
Flags: needinfo?(telin)
Is this reproducible on the Flame reference device? We cannot engage 3rd party developers to correct apps unless we can confirm the issue exists on the reference device/build.
Flags: needinfo?(telin)
Hi Josh, This issue does not exit on Flame 2.0 & Woodduck 2.0 Flame device information: Gaia-Rev 63b56a7a7453726b9e12ad1afe02c68c83c5aeca Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/09b9387be5ad Build-ID 20141020160201 Version 32.0 Device-Name flame-kk FW-Release 4.4.2 FW-Incremental 34 FW-Date Tue Sep 30 14:06:36 CST 2014 Bootloader L1TC00011840 Woodduck device information: Gaia-Rev 43d16612beb42ebfeb58a082155fdac2259d7191 Gecko-Rev e7df4dde2d9dbedee942333d34eaea2afe32bebc Build-ID 20141021095344 Version 32.0 Device-Name soul35 FW-Release 4.4.2 FW-Incremental 1413855667 FW-Date Tue Oct 21 09:41:33 CST 2014
Hi Norry, The reported repeat ratio is below 50%. May I know how many times you tried to reproduce this bug? Thanks!
Flags: needinfo?(fan.luo)
Attached file logcat_woodduck.txt (deleted) —
Hi Josh, I reproduced this bug on woodduck v2.0m, and can't repro on Flame 2.0 1. Attach log: logcat_woodduck.txt 2. Rate: 1/50 Woodduck device information: Gaia: 43d16612beb42ebfeb58a082155fdac2259d7191 Gecko: e7df4dde2d9dbedee942333d34eaea2afe32bebc Build-ID : 20141021095344 Version :32.0
Flags: needinfo?(fan.luo)
Attached video Verify.3gp (deleted) —
This bug can't be reproed on Flame 2.1/2.2 attach video: verify.3gp Repro times: 0/50 Flame2.1 build: Gaia-Rev 0ec1925fc37b7c71d129ae44e42516a0cfb013c4 Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/97487a2d1ee6 Build-ID 20141110001201 Version 34.0 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141110.034829 FW-Date Mon Nov 10 03:48:40 EST 2014 Bootloader L1TC00011880 Flame 2.2: Gaia-Rev 5f8206bab97cdd7b547cc2c8953cadb2a80a7e11 Gecko-Rev https://hg.mozilla.org/mozilla-central/rev/d380166816dd Build-ID 20141110040206 Version 36.0a1 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141110.072548 FW-Date Mon Nov 10 07:25:58 EST 2014 Bootloader L1TC00011880
Attached file logcat_1516.txt (deleted) —
Hi Peipei, This issue can be repro on latest Woodduck 2.0M, could you help with it? Thanks! STR: 1.Install Mini Putt - Gem Garden 2.Select MORNING GARDEN to play 3.Hold the ball and release it to the left edge of game box. **The ball is disappeared. Rate: 100% See attachment: logcat_1516.txt and video.MP4 Woodduck build: Gaia-Rev ef37eb354bbde5837211b22dfdc0eed9623ade0e Gecko-Rev f179c7d4387b0fa6205ae6eee3d8eca15a5f9a8a Build-ID 20141219050313 Version 32.0 Device-Name jrdhz72_w_ff FW-Release 4.4.2 FW-Incremental 1418936731 FW-Date Fri Dec 19 05:05:54 CST 2014
Flags: needinfo?(pcheng)
Attached video video.MP4 (deleted) —
Hi Josh, The bug can be reproduced 100% Now on woodduck 2.0M, it should be a serious bug. The key point step should be: "3.Hold the ball and release it to the left edge of game box."
(In reply to Norry.L.F from comment #10) > Hi Josh, > The bug can be reproduced 100% Now on woodduck 2.0M, it should be a serious > bug. > > The key point step should be: > "3.Hold the ball and release it to the left edge of game box." This is a 3rd party app problem. And it's only reproduced on 2.0m with specific steps (it should be very minor case) As mentioned in comment 3: We cannot engage 3rd party developers to correct apps unless we can confirm the issue exists on the reference device/build.
Flags: needinfo?(pcheng)
Group: woodduck-confidential
Component: General → Preinstalled B2G Apps
Product: Firefox OS → Tech Evangelism
Per comment 11. Not blocking and only on Woodduck. Mark as Wontfix.
Status: NEW → RESOLVED
blocking-b2g: --- → -
Closed: 10 years ago
Resolution: --- → WONTFIX
Product: Tech Evangelism → Tech Evangelism Graveyard
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