Closed Bug 1077754 Opened 10 years ago Closed 7 years ago

[MMS] User will receive an endless sending message when sending an MMS with a non activated sim card.

Categories

(Firefox OS Graveyard :: RIL, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.0M affected, b2g-v2.1 affected, b2g-v2.2 affected)

RESOLVED WONTFIX
Tracking Status
b2g-v2.0M --- affected
b2g-v2.1 --- affected
b2g-v2.2 --- affected

People

(Reporter: jthomas, Unassigned)

References

()

Details

(Whiteboard: [LocRun2.1-1])

Attachments

(3 files)

Attached file logcat_20141003_1609.txt (deleted) —
Description: If the user attempts to send an SMS while a non active sim card they will receive an endless sending message. Repro Steps: 1) Update a Flame to 20141003000203 2) Insert a non activated SIM card into device. 3) Send SMS to another device. Actual: The SMS will have a message saying "sending" that will never actually send. Expected: It is expected that user will receive a message explaining that they need an active sim card or to enable wifi. Flame 2.1 KitKat Base (319mb)(Full Flash) Environmental Variables: Device: Flame 2.1 BuildID: 20141003000203 Gaia: 9861c61ec302fb0316c753a2e1c0f592180515fd Gecko: da68900d1c66 Gonk: 2c909e821d107d414f851e267dedcd7aae2cebf Version: 34.0a2 (2.1) Firmware: V180 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Note: The 2.0 does not have an endless "sending" message but instead an endless spinning wheel. Repro frequency: 100% Link to failed test case: https://moztrap.mozilla.org/manage/case/12708/ See attached: Logcat Video: https://www.youtube.com/watch?edit=vd&v=wRXEHUQRrjs
This issue DOES occur on the Flame 2.2 KitKat Base (319mb) and Flame 2.0 KitKat Base (319mb)(Full Flash) Description: The SMS will have a message saying "sending" that will never actually send. Flame 2.2 KitKat Base (319mb)(Full Flash) Environmental Variables: Device: Flame 2.2 Master BuildID: 20141003040207 Gaia: d711d1e469eeeecf25a02b2407a542a598918b2c Gecko: b85c260821ab Gonk: 2c909e821d107d414f851e267dedcd7aae2cebf Version: 35.0a1 (2.2 Master) Firmware: V180 User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0 Flame 2.0 KitKat Base (319mb)(Full Flash) Environmental Variables: Device: Flame 2.0 BuildID: 20141003000204 Gaia: fa797854bfe708129ed54a158ad4336df1015c39 Gecko: 9b7fd1f78a15 Gonk: 2c909e821d107d414f851e267dedcd7aae2cebf Version: 32.0 (2.0) Firmware: V180 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(dharris)
Whiteboard: LocRun2.1-1 → [LocRun2.1-1]
Hi, Sorry to tell you that the attached log didn't enable the RIL related debug flags. May I have your help to enable the flags with the "enable_debug_flags.sh" in the following link and collecting the related logcats for further analysis? https://github.com/bevis-tseng/Debug_Tools (Note: tcpdump is not necessary for this bug.) After enabling the debug flags of the test device, you can capture main/radio logcats at the same time: (you can open mutitple consoles to collect different logcats at the same time) 1. adb logcat -v threadtime > logcat_main.txt 2. adb logcat -v threadtime -b radio > logcat_radio.txt To clarify if it's modem/vendor related issues, Please ensure to provide these 2 logcats from both MOZ build & CAF build for further comparison. Thanks!
Component: Gaia::SMS → RIL
Flags: needinfo?(jthomas)
Attached file logcat_main.txt (deleted) —
Flags: needinfo?(jthomas)
Attached file logcat_radio.txt (deleted) —
Logcats attached accordingly. Currently we use the build available in PVT so I wasn't sure where to find access to the CAF and MOZ builds. Addtionally I wanted to further eleaborate in better detail on some more thorough repro steps. Repro Steps: 1) Update a Flame to 20141003000203 2) Insert a non activated SIM card into device. 3) Deactivate Wifi if currently connected. (Disable data as well.) 4) Send an MMS to another device. (instead of SMS)
(In reply to John Thomas [:Johnt] from comment #5) > Logcats attached accordingly. Currently we use the build available in PVT so > I wasn't sure where to find access to the CAF and MOZ builds. > > Addtionally I wanted to further eleaborate in better detail on some more > thorough repro steps. > > Repro Steps: > 1) Update a Flame to 20141003000203 > 2) Insert a non activated SIM card into device. > 3) Deactivate Wifi if currently connected. (Disable data as well.) > 4) Send an MMS to another device. (instead of SMS) Okay. If it's MMS not SMS, I think the symptom is expected by current design. By current design, we don't have better feedback to know the status of MMS connection from RIL. (For the non-active SIM case, the data connection will never be able to established. MmsService will wait and feedback error until the MMS retry-timer is timeout). We expect this could be enhanced after Bug 904514 (NetworkManager enhancement was done).
Depends on: 904514
Summary: [SMS] User will receive an endless sending message when sending an SMS with a non activated sim card. → [MMS] User will receive an endless sending message when sending an MMS with a non activated sim card.
Not nominating to block, based on comment 6. This seems to be expected for now, but may be enhanced later.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
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