George957 Reporter
	Description • 10 years ago

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 20141105223254

Steps to reproduce:

1) Open TB and quickly click to red close button of the main TB window,
2) TaskManager still shows ThunderBird.exe task in system memory.

P.S: I have a slow computer (underclocked Phenom X6 and 8GB RWM/RAM with W7)

	George957 Reporter
	Comment 1 • 10 years ago

P.S.2:

> 2) TaskManager still shows ThunderBird.exe task in system memory - resident,
but without any machine time consumption.

	Wayne Mery (:wsmwk)
	Comment 2 • 10 years ago

Does it also happen if you have started Thunderbird in safe mode?

	George957 Reporter
	Comment 3 • 10 years ago

(In reply to Wayne Mery (:wsmwk) from comment #2)
> Does it also happen if you have started Thunderbird in safe mode?

In safe mode will crash and sending debugging information. But the process of Thunderbird will not stay resident in system.

	Wayne Mery (:wsmwk)
	Comment 4 • 10 years ago

Do you get a crash id?
https://support.mozillamessaging.com/kb/mozilla-crash-reporter#w_viewing-crash-reports

	George957 Reporter
	Comment 5 • 10 years ago

(In reply to Wayne Mery (:wsmwk) from comment #4)
> Do you get a crash id?

Crash I did not repeat. Thunderbird instead remain in the system.

(I think this one crash report was associated with Windows. Not with Thunderbird.)

	George957 Reporter
	Comment 6 • 10 years ago

The problem I manage to reproduce only in "power saving" mode Windows.

When my computer has set a power scheme "high performance", the error I can not reproduce.

	George957 Reporter
	Comment 7 • 10 years ago

P.S.:

If I disable all updates by e-mail at startup, Thunderbird works fine.

The problem occurs when I set Windows power save mode AND many updates e-mail. (I have 10 accounts of e-mail.)

	Wayne Mery (:wsmwk)
	Comment 8 • 9 years ago

How far is the Phenom X6 normally underlocked?
Does it also happen if the Phenom is only a tiny bit underlocked, eg 5%?

	George957 Reporter
	Comment 9 • 9 years ago

(In reply to Wayne Mery (:wsmwk) from comment #8)
> How far is the Phenom X6 normally underlocked?
> Does it also happen if the Phenom is only a tiny bit underlocked, eg 5%?

If I understand you correctly. Phenom was underclocked using power saving mode. CPU performance has been reduced to a minimum value of 2%. The maximum value was set at approximately 20% of the nominal power.

	Wayne Mery (:wsmwk)
	Comment 10 • 9 years ago

Please see https://wiki.mozilla.org/Thunderbird:Testing:Shutdown_Hang on how to get data which you can attach to this bug report.

	Wayne Mery (:wsmwk)
	Comment 11 • 9 years ago

(In reply to Wayne Mery (:wsmwk, use Needinfo for questions) from comment #10)
> Please see https://wiki.mozilla.org/Thunderbird:Testing:Shutdown_Hang on how
> to get data which you can attach to this bug report.

	Wayne Mery (:wsmwk)
	Comment 12 • 9 years ago

still needs stack to be actionable