Closed Bug 1096663 Opened 10 years ago Closed 9 years ago

Marketplace won't load on Firefox 3.5

Categories

(Marketplace Graveyard :: Consumer Pages, defect, P2)

defect

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: krupa.mozbugs, Unassigned)

References

()

Details

(Whiteboard: [ktlo])

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.9; en-US; rv:1.9.1.15) Gecko/20101026 Firefox/3.5.15

steps to reproduce:
1. Load Marketplace on Firefox 3.5


expected behavior:
Marketplace loads on older versions of Firefox and shows a banner which says they should upgrade to a newer version.

actual behavior:
Marketplace doesn't load

screenshot: https://www.dropbox.com/s/xsz3af1ds317iu7/Screenshot%202014-11-10%2016.13.25.png?dl=0

Error: console is not defined
Source File: https://marketplace.cdn.mozilla.net/media/fireplace/js/include.js?b=1415397697945
Line: 6
David, which versions should we support?
Flags: needinfo?(dbialer)
Keywords: productwanted
Priority: -- → P4
We had ~20 users last month on version 3.x (~.005% of users), and only 5 on version 3.5.x.  addons has about .08% of users visiting with 3.x.  I think we can safely not support it - preferably put up a banner saying that they should upgrade to a later version of Firefox to use marketplace.
Flags: needinfo?(dbialer)
Is there a version we should minimally support, eg: 14? (I'm making up numbers out of thin air here).
IMO "Marketplace won't load" is pretty bad. "Marketplace doesn't work well" is okay.

Since there is a JS error in comment 0, we should just fix that. Fixing `border-radius`, cosmetic things, etc. - I can agree with not fixing those things.

> Error: console is not defined
> Source File: https://marketplace.cdn.mozilla.net/media/fireplace/js/include.js?b=1415397697945
> Line: 6
This should be a part of bug 1083267.  If the Marketplace doesn't load due to being offline, due to Fx version, due to dropping every 4th packet -- whatever -- we should handle that gracefully with some well tested code that loads right at the start.
Depends on: 1083267
Keywords: productwanted
+1 on showing a message.

If a user is on Firefox OS, we have to support back to 18 since thats B2G 1.1:

https://wiki.mozilla.org/Release_Management/B2G_Landing#Versions_and_Scheduling

If a user is not Firefox OS, suggest we support back to the current ESR, which is 31.

https://www.mozilla.org/en-US/firefox/organizations/faq/
Priority: P4 → P2
Whiteboard: [ktlo]
Dear golly, 3.5 is old. And desktop is on its way out.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → WONTFIX
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