Closed Bug 1098670 Opened 10 years ago Closed 10 years ago

[FFOS2.0][Woodduck][Calender] "Wrong login and /or password." will pop up if add a Yahoo account from Calendar settings.

Categories

(Firefox OS Graveyard :: Gaia::Calendar, defect, P2)

defect

Tracking

(b2g-v2.0 affected, b2g-v2.0M affected, b2g-v2.1 affected, b2g-v2.2 affected)

RESOLVED WORKSFORME
Tracking Status
b2g-v2.0 --- affected
b2g-v2.0M --- affected
b2g-v2.1 --- affected
b2g-v2.2 --- affected

People

(Reporter: sync-1, Unassigned, NeedInfo)

References

Details

Attachments

(6 files)

DEFECT DESCRIPTION: "Wrong login and /or password." will pop up after a while. 因为Yahoo账号的配置比较特殊,默认的是错的,而日历设置中不能手动更改配置,所以Yahoo账号无法正常添加。 Soul 3.5 FF存在同样的问题 周琴0752-2639384(61384) REPRODUCING PROCEDURES: 1. Enter Calendar -> Options -> Settings Add Account, 2. Select Yahoo! and input the correct account and password, touch "Save", 3. Check the behavior of Test Device. EXPECTED BEHAVIOUR: It can login successfully or delete the Yahoo account in Calendar account settings. ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: REPRODUCING RATE:100% For FT PR, Please list reference mobile's behavior:
Hi Norry, qawanted for Woodduck 2.0M and Flame 2.0/2.1/2.2. Thanks!
Blocks: Woodduck
Flags: needinfo?(fan.luo)
Keywords: qawanted
Attached image Verify.png (deleted) —
The bug can be reproed on Woodduck 2.0M and Flame 2.0/2.1/2.2 Attached: Verify.png & logcatVerify.txt Found time: 4:20pm. Rate: 100% ------------------ Woodduck: Gaia-Rev ee5cf148b4c546beea9bfb799d2a3ee62074957d Gecko-Rev 73601b71861cbc2f180c4d2653cec3e9fbb39db5 Build-ID 20141114050313 Version 32.0 Device-Name soul35 FW-Release 4.4.2 FW-Incremental 1415912730 FW-Date Fri Nov 14 05:05:53 CST 2014 --------------------------- Flame 2.0: Gaia-Rev ab83632c92f9fc571b11d8468b6901cc4ed905c0 Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/e21bf45e6c44 Build-ID 20141113000201 Version 32.0 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141113.033816 FW-Date Thu Nov 13 03:38:27 EST 2014 Bootloader L1TC00011880 ---------------------------- Flame2.1: Gaia-Rev 569a299ca446f714cd98d5881cc058fd6f6e257b Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/d188e92aa5a6 Build-ID 20141113001200 Version 34.0 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141113.081909 FW-Date Thu Nov 13 08:19:20 EST 2014 Bootloader L1TC00011880 ---------------------------- Flame2.2 build: Gaia-Rev be8b0151d2f9a4c41fc63952128e0b723cd1161d Gecko-Rev https://hg.mozilla.org/mozilla-central/rev/ab137ddd3746 Build-ID 20141113040205 Version 36.0a1 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141113.072636 FW-Date Thu Nov 13 07:26:47 EST 2014 Bootloader L1TC00011880
Flags: needinfo?(fan.luo)
Attached file logcat.txt (deleted) —
Yahoo account can login successfully on Mail app, can't login on calendar.
blocking-b2g: --- → 2.0M?
(In reply to Norry.L.F from comment #4) > Yahoo account can login successfully on Mail app, can't login on calendar. Hi! David, Since device team doesn't have team member who can cover calendar app issue and this bug also affects 2.0, 2.1 and 2.2, could you have someone to handle this case? This looks similar to bug 974554. Thanks -- Keven
Flags: needinfo?(dscravaglieri)
Dylan, I think it would be more than welcome to fix that, thx
Flags: needinfo?(dscravaglieri) → needinfo?(doliver)
I don't really see the similarity to bug 974554 -- this doesn't appear to be a data sync issue. As far as I read this bug, you are unable to login with Yahoo at all, is that correct? I am unable to reproduce on 2.2. I can login to a Yahoo account and sync events bi-directionally. Miller, do you see anything interesting in the logs?
Flags: needinfo?(doliver) → needinfo?(mmedeiros)
(In reply to Dylan Oliver [:doliver] from comment #7) > I don't really see the similarity to bug 974554 -- this doesn't appear to be > a data sync issue. As far as I read this bug, you are unable to login with > Yahoo at all, is that correct? > > I am unable to reproduce on 2.2. I can login to a Yahoo account and sync > events bi-directionally. > > Miller, do you see anything interesting in the logs? Hi Dylan, Per comment 4. Norry can login successfully on Mail app, but can't login on calendar. Did you observe the same issue? Thanks!
Flags: needinfo?(doliver)
the log doesn't give any clue to me and I was able to log into my yahoo account multiple times. Does NOT reproduce on Flame 2.1 Gaia-Rev 1bdd49770e2cb7a7321e6202c9bf036ab5d8f200 Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/db893274d9a6 Build-ID 20141125001201 Version 34.0 Does NOT reproduce on Flame 2.2 Gaia-Rev 824a61cccec4c69be9a86ad5cb629a1f61fa142f Gecko-Rev https://hg.mozilla.org/mozilla-central/rev/acde07cb4e4d Build-ID 20141125040209 Version 36.0a1 maybe it was something temporary on yahoo or maybe something that changed on Gecko the past weeks. can you confirm issue still reproduces for you? the calendar log on 2.2 is more verbose so I would start with that.
Flags: needinfo?(mmedeiros)
Flags: needinfo?(fan.luo)
Flags: needinfo?(doliver)
Hi Norry, Please attach video. Thanks!
Attached video Verify1.mp4 (deleted) —
Attach video and logcat1.txt of Flame 2.2, and this bug still also exists on Woodduck 2.0m and Flame 2.0/2.1 Rate: 100% Found time: around 9:05am Woodduck build: Gaia-Rev 8e17537f9e6d02b7271d92134671414d1fb88386 Gecko-Rev 71be912cc4fedd423869ad9dce72880de170851f Build-ID 20141128050313 Version 32.0 Device-Name jrdhz72_w_ff FW-Release 4.4.2 FW-Incremental 1417122322 FW-Date Fri Nov 28 05:05:45 CST 2014 ------------------ Flame 2.0: Gaia-Rev 8d1e868864c8a8f1e037685f0656d1da70d08c06 Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/c756bd8bf3c3 Build-ID 20141127000203 Version 32.0 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141127.034818 FW-Date Thu Nov 27 03:48:29 EST 2014 Bootloader L1TC00011880 ------------------ FLame2.1 build: Gaia-Rev 5372b675e018b6aac97d95ff5db8d4bd16addb9b Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/f34377ae402b Build-ID 20141127001201 Version 34.0 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141127.035005 FW-Date Thu Nov 27 03:50:16 EST 2014 Bootloader L1TC00011880 ------------------ FLame2.2 build: Gaia-Rev 80bc1445959db79e9d2e947cc56e1eb7b0d3d0f0 Gecko-Rev https://hg.mozilla.org/mozilla-central/rev/7dfad34d265b Build-ID 20141127040204 Version 36.0a1 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20141127.074535 FW-Date Thu Nov 27 07:45:46 EST 2014 Bootloader L1TC00011880
Flags: needinfo?(fan.luo)
Attached file logcat1.txt (deleted) —
I was able to reproduce this today 3 out of 20 tries.. the weird thing is that after I logged out from my yahoo account on the desktop to make sure I was using the correct login/password I was able to login all the times (only the first 3 failed). Gaia-Rev 824a61cccec4c69be9a86ad5cb629a1f61fa142f Gecko-Rev https://hg.mozilla.org/mozilla-central/rev/acde07cb4e4d Build-ID 20141125040209 Version 36.0a1 Device-Name flame the PROPFIND request returned 401 (unauthorized), and I'm sure the request headers were correct (same values as when it succeeds). no idea what is going on but it's probably on Yahoo's side.
I just saw an email from yahoo telling that I was trying to access my account from an unknown device in the US (I'm usually in Brazil); so I guess that after I logged in with my laptop they recognized that the location/IP matched and unlocked my account.. maybe that is the same thing that you are experiencing. If you are able to reproduce please copy the response headers to me so that we can see if there is anything that gives us enough information to maybe display a better error message.
Hi Norry, Can you check whether you can unlock Yahoo account as mentioned in comment 13 and comment 14? If so, please also provide new log and check whether the behavior is correct now. Thanks!
Flags: needinfo?(fan.luo)
Hi Josh, I can unlock Yahoo account as mentioned in comment 13 and comment 14, but now these accounts are all unlocked, and I have no account to repro bug, so I can't collected the log, I will try to repro it and collect log again tomorrow.
Flags: needinfo?(fan.luo)
Attached file Woodduck2.0 logcat (deleted) —
I have unlocked Yahoo account as mentioned in comment 13 and comment 14 on Woodduck 2.0/Flame 2.0/2.1/2.2. See attachment: Woodduck2.0_logcat_1127.txt & Woodduck2.0_video.MP4 Repro time: 23:27~23:30 Occurrence rate: 2/2 Woodduck 2.0 build: Gaia-Rev add38992bbfb2bafca52ac1ce7f6231ac702675f Gecko-Rev 8d951d9c4988e218ec08c6118a35c7faeb70af49 Build-ID 20141225143517 Version 32.0 Flame 2.0 build: Gaia-Rev 01c32dcdc08b3c8fc8b3082870439fa2c1089f4f Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/b41c344ed82d Build-ID 20141225000210 Version 32.0 Flame 2.1build: Gaia-Rev 17c7ad2e4919a994f0844239b483116090412dee Gecko-Rev https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/39dfb662c82a Build-ID 20141225001203 Version 34.0 Flame 2.2 build: Gaia-Rev ab41c35eed35404b632a4841714b81b56364ba32 Gecko-Rev https://hg.mozilla.org/mozilla-central/rev/2acb12da9813 Build-ID 20141225010202 Version 37.0a1
Attached video Woodduck2.0 video (deleted) —
Hi Josh, Could you please help with it, thanks!
Flags: needinfo?(jocheng)
Hi Reporter, Can you try procedure per comment 14 and comment 16 to unlock your Yahoo account and try again? We confirmed the problem can be solved after it. You can check video 18.
Blocks: Woodduck_P2
blocking-b2g: 2.0M? → ---
Flags: needinfo?(jocheng) → needinfo?(sync-1)
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
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