From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.6) Gecko/20011122 BuildID: 0.9.6 A while ago I clicked a RealAudio or RealVideo link in my browser to view it in RealPlayer. A dialog popped up because Mozilla didn't know how to handle RealAudio/Video URLs and it asked me which application to launch or whether I wanted to save it to disk. I chose the first option, to launch a helper application, realplay. I chose Browse... and found the realplay executable and selected it. No problems with that. Now, there's a checkbox below the two radio buttons that says "Always ask before opening this type of file". Naturally I didn't want to be asked from then on whether RealPlayer should be launched when I clicked a RealAudio/Video link, so I unchecked this box, and I pressed okay. That seemed to work fine, and the video played in "realplay". Now, every time I want to view a RealAudio/Video link I get prompted with the Save to Disk dialog! This is incorrect. The program "realplay" should have been launched as I had instructed Mozilla to do the first time. Somehow it "remembered" that I had pressed Save to Disk, but I didn't press that! What's really annoying is that I can no longer use realplay to view RealAudio from the browser. There doesn't seem to be any way to configure it back to the way it was!! I checked the Helper Applications panel in Preferences, but the only entry listed is text/html. There's nothing about RealVideo or "realplay" listed in the preferences. So, I probably have to delete my whole .mozilla directory to be able to reset Mozilla to the way it was, just so I can view RealAudio/Video links in RealPlayer. Reproducible: Didn't try Steps to Reproduce: I can't reproduce the whole fiasco without deleting all my Mozilla settings, because Mozilla provides no way to "forget" how it should behave when opening a given type of link. (This in itself should be a separate bug report.) In the current state of Mozilla, to reproduce the "Save to Disk" dialog being popped up when it shouldn't be, just click any RealAudio or RealVideo link on a page after having previously associated those links with "realplay" and telling Mozilla to "remember" this decision. Actual Results: Mozilla brings up the Save to Disk dialog the next time you click a RealAudio link. Expected Results: Mozilla should have launched "realplay" the next time you click a RealAudio link, because you had instructed it to do so the first time you ever clicked a RealAudio link and had Mozilla remember this choice.

In the helper app preference panel, near the bottom, there is a "Reset" button. Clicking that will make mozilla forget the "never ask" checkbox setting and keep asking for realplay. The next time you encounter a file you want to open in realplay, go through the filepicker, select realplay, then click the "Advanced" button and click "OK" in the resulting dialog. Then uncheck that checkbox and go on. This will at least get your Mozilla to a decent state. This is a duplicate of 'Helper Apps: user selection for "Open using" should be remembered' *** This bug has been marked as a duplicate of 111035 ***

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