Closed Bug 1122285 Opened 10 years ago Closed 10 years ago

Fx 36+: Crash using hardware acceleration and layers.offmainthreadcomposition (e.g. on Google Maps)

Categories

(Core :: Graphics: CanvasWebGL, defect)

36 Branch
x86_64
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 1088833

People

(Reporter: aris-addons, Unassigned)

Details

(Keywords: crash)

Crash Data

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Build ID: 20150114125146 Steps to reproduce: Test environment: - Windows 7 x64 - latest Nvidia driver (347.09) - Firefox 36, 37, 38 - clean profile (always created a new one during tests) - no add-ons/themes installed - all plug-ins disabled Hardware acceleration is enabled in preferences area. About:config -> layers.offmainthreadcomposition.enabled set to false Visit https://www.google.com/maps/ for example Actual results: Firefox crashes without doing anything on that page. Probably other pages are affected too since Fx36 beta 1 (build 2) crashes a lot. Expected results: No crashes should occur. Preventing crashes is possible by disabling hardware acceleration or setting "layers.offmainthreadcomposition.enabled" back to "true". Since "layers.offmainthreadcomposition.enabled;true" causes tab freezes/hangs since Fx33, using it is not an option. Firefox 33-35 did not have the above issue.
Please provide the crash ID from about:crashes and also post the graphic section from about:support
Flags: needinfo?(aris-t2)
Crash ID: 07a9008a-333c-47da-80f7-854992150116 --> https://crash-stats.mozilla.com/report/index/07a9008a-333c-47da-80f7-854992150116 Graphics http://i.imgur.com/ppKd70k.png Adapter Description NVIDIA GeForce GTX 660 Ti Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM 2048 ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 400 Device ID 0x1183 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16571) Driver Date 12-13-2014 Driver Version 9.18.13.4709 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 10 Subsys ID 11831569 Vendor ID 0x10de WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Ti Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote false AzureCanvasBackend direct2d 1.1 AzureContentBackend direct2d 1.1 AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0
Flags: needinfo?(aris-t2)
Attached image graphics_info.png (deleted) —
Are you sure that the crash id is from the crash you want to report here ? The crash id shows a crash in the plugin code and "NPSWF32_16_0_0_235.dll" is loaded. from comment #0 "all plug-ins disabled"....
The bp- in front is correct and bugzilla recognizes such a crash id with a bo- in front and converts the crash id to a link.
Severity: normal → critical
Crash Signature: [@ mozilla::gl::ReadbackSharedSurface(mozilla::gl::SharedSurface*, mozilla::gfx::DrawTarget*) ] [@ mozilla::layers::CanvasLayerD3D10::UpdateSurface() ]
Component: Untriaged → Canvas: WebGL
Keywords: crash
Product: Firefox → Core
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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