Closed Bug 1127662 Opened 10 years ago Closed 10 years ago

[FFOS2.0][Woodduck][GCF]Device can not broswer the website in the test server

Categories

(Firefox OS Graveyard :: Gaia::Browser, defect, P1)

ARM
Gonk (Firefox OS)
defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: pengfei.huang.hz, Unassigned)

References

Details

Attachments

(4 files)

(deleted), application/x-rar-compressed
Details
(deleted), application/x-rar-compressed
Details
(deleted), application/x-rar-compressed
Details
(deleted), application/x-rar-compressed
Details
Attached file mtklog27.22.7.9.1.1.rar (deleted) —
DEFECT DESCRIPTION: Device can not broswer the website in the test server REPRODUCING PROCEDURES: When test GCF case 27.22.7.9.1/1, we need broswer the website in the test server, input website address http://xxx.yyy.zzz, but device can not broswer this website. EXPECTED BEHAVIOUR: Devide should browser this website successfully to pass this case ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: REPRODUCING RATE: For FT PR, Please list reference mobile's behavior: Reporter phone number:0752-2639862(61862)
Hi PengFei, Are you sure http://xxx.yyy.zzz is a correct server address? Can you open this webpage with other device or desktop?
Flags: needinfo?(pengfei.huang.hz)
Please TCL network team to check this issue first. All we can see is data get connected, interface/ip are ready too. 01-23 03:47:35.355 165 417 I Gonk : Connected to netd 01-23 03:47:35.363 165 896 D DHCP : ifc_add_route(ccmni0, 192.168.1.1, 32, 200.1.1.80) = 0 01-23 03:47:35.364 165 896 D DHCP : ifc_create_default_route(ccmni0, 1342243272) = 0 01-23 03:47:35.417 165 165 I Gecko : -*- RILContentHelper: Received message 'RIL:DataInfoChanged': {"clientId":0,"data":{"connected":true,"emergencyCallsOnly":false,"roaming":false,"network":{"longName":"00101","shortName":"00101","mcc":"001","mnc":"01"},"cell":{"gsmLocationAreaCode":1,"gsmCellId":0},"type":"umts","signalStrength":-51,"relSignalStrength":100,"state":"registered"}}
Flags: needinfo?(sync-1)
"dnses":[] <- check this part first please. 01-23 03:47:35.247 165 581 I Gecko : RIL Worker: [0] Handling parcel as REQUEST_SETUP_DATA_CALL 01-23 03:47:35.248 165 581 I Gecko : RIL Worker: Next parcel size unknown, going to sleep. 01-23 03:47:35.254 165 165 I Gecko : -*- RadioInterface[0]: Received message from worker: {"status":0,"suggestedRetryTime":0,"cid":"0","active":2,"type":"IP","ifname":"ccmni0","addresses":["200.1.1.80"],"dnses":[],"gateways":["200.1.1.80"],"state":1,"radioTech":3,"apn":"TestGp.rs","user":"","passwd":"","chappap":3,"pdptype":"IP","rilMessageType":"datacallstatechange","rilMessageClientId":0}
(In reply to Josh Cheng [:josh] from comment #1) > Hi PengFei, > Are you sure http://xxx.yyy.zzz is a correct server address? > Can you open this webpage with other device or desktop? Dear Josh & Shawn, At the lab test, the website is prepared for testing. The URL can visited on lab environment. VAL analysis this bug is due to APN. And more analysis I am asking for right guy. Latest news, Dengwei reminds me the lab will change APN for testing again. It's can be operation mistaken. Please know it. Thanks.
Flags: needinfo?(pengfei.huang.hz)
Hi PengFei, DO you have any update for the root cause? Thanks!
Blocks: Woodduck
Flags: needinfo?(pengfei.huang.hz)
OS: Linux → Gonk (Firefox OS)
Hardware: x86_64 → ARM
(In reply to Josh Cheng [:josh] from comment #5) > Hi PengFei, > DO you have any update for the root cause? Thanks! Hi Josh, TMC is retesting. I will update ASAP when receive feedback. Thank you.
Flags: needinfo?(pengfei.huang.hz)
Attached file mtklog_fail_log.rar (deleted) —
Dear Josh & Shawn, TMC test result:failed in lab. can't visit the website. VAL test successfully at home. And provide the information as follow, 1. lab fail log: 01-31 10:12:58.036 932 932 I Gecko : ############################### browserElementPanning.js loaded 01-31 10:12:58.268 932 932 I Gecko : ######################## BrowserElementChildPreload.js loaded 01-31 10:12:58.688 168 168 E GeckoConsole: [JavaScript Error: "ReferenceError: Awesomescreen is not defined" {file: "app://browser.gaiamobile.org/js/browser.js" line: 1065}] 01-31 10:13:04.220 975 975 I Gecko : ############################### browserElementPanning.js loaded 01-31 10:13:04.239 975 975 I Gecko : ######################## BrowserElementChildPreload.js loaded 2. success log: 02-02 09:55:36.664 1128 1128 I Gecko : ############################### browserElementPanning.js loaded 02-02 09:55:36.681 1128 1128 I Gecko : ######################## BrowserElementChildPreload.js loaded 02-02 09:56:22.643 162 162 E GeckoConsole: Content JS LOG at app://browser.gaiamobile.org/js/browser_db.js:321 in getIconError: Error fetching icon 02-02 09:56:22.936 919 919 E GeckoConsole: Content JS ERROR at about:neterror?e=proxyResolveFailure&u=http%3A//xxx.yyy.zzz/&c=UTF-8&f=browser&m=app%3A//browser.gaiamobile.org/manifest.webapp&d=Firefox%20is%20configured%20to%20use%20a%20proxy%20server%20that%20can%27t%20be%20found.:1217 in initPage: net-error 02-02 09:56:54.568 162 162 E GeckoConsole: Content JS LOG at app://browser.gaiamobile.org/js/browser_db.js:321 in getIconError: Error fetching icon 02-02 09:56:54.867 919 919 E GeckoConsole: Content JS ERROR at about:neterror?e=proxyResolveFailure&u=http%3A//xxx.yyy.zzz/&c=UTF-8&f=browser&m=app%3A//browser.gaiamobile.org/manifest.webapp&d=Firefox%20is%20configured%20to%20use%20a%20proxy%20server%20that%20can%27t%20be%20found.:1217 in initPage: net-error Please help us analysis.Thanks.
Assignee: nobody → yliao
Dear Mozilla, In the TMC lab environment, VAL confirm the first step(http get) of visiting website not be executed successfully. Does the log key word "dnses" mean DNS? Thank you.
01-31 10:12:58.688 168 168 E GeckoConsole: [JavaScript Error: "ReferenceError: Awesomescreen is not defined" {file: "app://browser.gaiamobile.org/js/browser.js" line: 1065}] I assume this line should have nothing to do with the error. It's because the Awesomescreen javascript file can't be loaded. 02-02 09:56:22.936 919 919 E GeckoConsole: Content JS ERROR at about:neterror?e=proxyResolveFailure&u=http%3A//xxx.yyy.zzz/&c=UTF-8&f=browser&m=app%3A//browser.gaiamobile.org/manifest.webapp&d=Firefox%20is%20configured%20to%20use%20a%20proxy%20server%20that%20can%27t%20be%20found.:1217 in initPage: net-error The error here specified that 'Firefox is configured to use a proxy server that can't be found.'. It's probably due to your local test network settings.
Assignee: yliao → nobody
Hi yifan, Your analysis is right. The success log tested by VAL execute the whole http request and response steps correctly. But the TMC test is fail at http get request even there is no network.
Hi PengFei, Have your VAL pass the test? Do you still need help?
Flags: needinfo?(pengfei.huang.hz)
Hi josh, (In reply to Josh Cheng [:josh] from comment #11) > Hi PengFei, > Have your VAL pass the test? Do you still need help? in the lab is still not ok yet. we don't know why we can't access in the simulation environment. we still need help.
Dear Josh, The situation now as follow: VAL simulate the test at real network and can test pass. TMC test is at virtual network with lab device but test fail. But we have to figure out why TMC test failed. And VAL engineer confirm TMC fail at http get request even there is no network. So, could help us try more analysis.
Flags: needinfo?(pengfei.huang.hz)
Flags: needinfo?(yliao)
Sorry that I'm not an expert in the network handling and have no idea what's going on behind the log. We need someone who's specialized in this field. Just in case can other firefox os or android phone pass the test?
Flags: needinfo?(yliao)
Hi PengFei, Can you provide new log from TMC? Thanks!
Flags: needinfo?(pengfei.huang.hz)
Hi Josh & yifan, The attachment mtklog_fail_log.rar on comment7 is the log TMC provided. I and Jiabin will ask VAL provide the Android log for you. we don't know other firefox os whether has the same problem. Woodduck is base on 2.0m.
Flags: needinfo?(pengfei.huang.hz)
Paste mail from PengFei: VAL的分析和疑问,还请Mozilla帮忙提供答疑,感谢. VAL的分析: 通过log可以看测试使用的APN "apn":"TestGp.rs","user":"","password":"","proxy":"192.168.1.1","port":"8080","authtype":"notDefined","protocol":"IP","roaming_protocol":"IP","types" Radio log中建立数据链接的时候 requestSetupData profile=0, apn=TestGp.rs, username=, password=xxxx, authType=1, protocol=0, interfaceId=0 VAL疑问: User name为空,password是xxxx,这里也是代表空的意思吗?还有authtype-1代表的又是什么?这里是否有错误,看下面AT有error返回 queryMatchedPdnWithSameApn AT+CGCONTRDP response error
My colleague analyzed that from the radio log, it seems that the modem didn't respond correct informations. In the radio log ln.5857 the AT+CGCONTRDP didn't provide necessary network parameters so the device couldn't establish a successful connection.
Flags: needinfo?(pengfei.huang.hz)
Attached file Fire2-3.5-web-log.rar (deleted) —
Hi Josh, The all log is here. per TMC reply mail: log anite-network/20150123: can visit website but fail at close browser. log anite-network/20150201: can't visit website. new log anite-network/20150201-newlog2-: can't visit website. log mtklog-2.1-normal network: test on real network and pass. Could you please help us do more detail analysis? Many thanks.
Flags: needinfo?(pengfei.huang.hz)
Dear Mozilla, Sync TMC test steps information. TMC test step as follow. 1.Select STK menu,run "27.22.7.9.1/1" case; 2.Register a BROWSER_TERMINATION event; 3.STK menu display a dialog with a URL and user click the URL; 4.Launch a browser and loading the page; -----> can't visit page. if above steps success, 5.Close Browser app. 6.Gaia will send an envelope(Event Download) to sim.
Hi Woodduck, I need your help to check the radio log from comment 19 per feedback of comment 18. Thanks!
Flags: needinfo?(wudduc)
Flags: needinfo?(chien-hao.li)
Hi Wenquan, Please check it. Thanks.
Flags: needinfo?(wudduc)
Flags: needinfo?(wenquan.zhong)
Flags: needinfo?(chien-hao.li)
Hi Pengfei, In your comment 20, how did SIM card request ME to open URL? '0x15': function STK_CMD_LAUNCH_BROWSER ?
Flags: needinfo?(pengfei.huang.hz)
(In reply to Sean Lee [:seanlee] from comment #23) > Hi Pengfei, > > In your comment 20, how did SIM card request ME to open URL? '0x15': > function STK_CMD_LAUNCH_BROWSER ? It's the TMC case implementation. Like executing another case.
Flags: needinfo?(pengfei.huang.hz)
Attached file android_mtklog27.22.7.9.1.rar (deleted) —
Dear All, Android pass log.
Jibin and Haifang are checking!
Flags: needinfo?(wenquan.zhong)
Priority: -- → P1
Update: Partner has defer the case as this is Their access point related issue.
Status: NEW → RESOLVED
Closed: 10 years ago
Flags: needinfo?(sync-1)
Resolution: --- → INVALID
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