Closed
Bug 1129462
Opened 10 years ago
Closed 10 years ago
[Boku] Cannot select carrier from dropdown list on FFOS 2.1
Categories
(Marketplace Graveyard :: Payments/Refunds, defect, P2)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
2015-02-10
People
(Reporter: vcarciu, Assigned: merchantsupport)
References
Details
Attachments
(4 files, 2 obsolete files)
Prerequisites:
FFOS 2.1 device, MP Stage app, Region Mexico, carrier Telcel
Steps to reproduce:
1.Open MP Stage on your device
2.Fin a paid app and start the purchase process
3.Enter PIN and try to select a carrier from "Seleccionar red:" dropdown menu
Expected results:
Carrier can be selected without any issue
Actual results:
The dropdown list is not displayed when pressed and the carrier cannot be selected
NOTES:
Not reproducible on 2.0
Updated•10 years ago
|
Assignee: nobody → merchantsupport
Assignee | ||
Comment 1•10 years ago
|
||
Can the transaction still be successfully completed in the "Actual" results?
Could you please provide a screenshot of this behavior?
Flags: needinfo?(vcarciu)
Assignee | ||
Comment 2•10 years ago
|
||
Could be unrelated, but I am able to access the carrier list from Android (see screenshots). Could this possibly be a Mozilla platform issue?
Assignee | ||
Comment 3•10 years ago
|
||
Assignee | ||
Comment 4•10 years ago
|
||
Reporter | ||
Comment 5•10 years ago
|
||
No, I am not able to purchase because the carrier is a mandatory field : http://screencast.com/t/1gvyqTsF
The "Sellecionar red:" drop down is literally doing nothing when pressed.
Flags: needinfo?(vcarciu)
Comment 6•10 years ago
|
||
the engine for Firefox OS 2.1 is Firefox desktop version 34 (https://wiki.mozilla.org/Release_Management/B2G_Landing#Versions_and_Scheduling) so it should be reproducible using Firefox 34 desktop (if it's a platform issue). There are some tools to use older versions of Firefox like https://github.com/omgmog/install-all-firefox . However, I know Boku is checking user agents so you might need to spoof the user agent so it looks like Firefox OS: https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/?src=search
Comment 7•10 years ago
|
||
of course, the Firefox OS Simulator is always available for testing: https://developer.mozilla.org/en-US/docs/Tools/Firefox_OS_Simulator
Updated•10 years ago
|
Priority: -- → P2
Assignee | ||
Comment 8•10 years ago
|
||
Per Kumar's recommendation, we tested the payment panel with Firefox 34 (desktop) and were able to select the network from the dropdown menu and proceed with our transaction
Attachment #8559388 -
Attachment is obsolete: true
Attachment #8559389 -
Attachment is obsolete: true
Assignee | ||
Comment 9•10 years ago
|
||
Assignee | ||
Comment 10•10 years ago
|
||
Assignee | ||
Comment 11•10 years ago
|
||
Assignee | ||
Comment 12•10 years ago
|
||
I do not believe that this issue resides with our payment panel implementation. In the screenshot you provided (http://screencast.com/t/1gvyqTsF), I assume that you are able to navigate around the payment panel window (i.e. interact with other dialog components, just not the drop down menu). Could this be a rendering problem specific to the dropdown menu object?
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
You need to log in
before you can comment on or make changes to this bug.
Description
•