Using 2001-11-30-08-trunk on Mac 9.1 and 10.1 The 2001-11-30 commercial builds for linux and windows are ok. This only occurs in Classic theme. I do not see this crash in Modern theme. I regressed it back to 2001-11-26-04-trunk/ Mon Nov 26 06:59:00 The 11-23-08 trunk build is ok. So the 11-26-04 build is when the problem first manifests itself. Not sure whether this is an offline, memory, or theme bug. My guess this is a memory bug. If you try to use Download/Sync Now (from File|Offline|Download/Sync) in Messenger it will result in a hang, the computer hangs, and eventually forces you to reboot the computer. When you restart browser, then talkback appears. On os 10.1 build, I just get the 'unexpectedly quit' error. But i can restrart the browser unlike in os 9.1 steps to reproduce: 1.Migrate/create new profile. 2.start browser 3.switch to classic theme. quit/restart browser 4.Login to your imap mail account. 5.File|Offline|Download/Sync result: hang occurs, trying to force quit (apple-option-esc) results in force quit window being blank, eventually mouse freezes and you have to reboot the computer expected: to see download/sync now window I try same profile/new profile in modern theme and it works fine. Download/Sync now window pops up fine. Stack trace is never the same. The only consistent thing I see is the "unmapped memory exception " mesg for Trigger Reason. And in register/stack dump section: "Unsupported Platform" I *think* this is most consistent one i've seen: Tb id: TB38732157K or TB38730358Z 0x3f973fb8 0x3f968834 InterfaceLib + 0x17c7c (0xffd1499c) nsMemoryImpl::IsLowMemory() [nsMemoryImpl.cpp, line 353] MemoryFlusher::Run() [nsMemoryImpl.cpp, line 182] nsThread::Main() [nsThread.cpp, line 120] _PR_UserRunThread() [pruthr.c, line 503] _PR_UserDestroyThread() [pruthr.c, line 374] Another TB TB38731874M or TB38734450E (Signature = FontManager + 0xbc3c (0x3f985b2c) 90f6332b) FontManager + 0xbc3c (0x3f985b2c) FontManager + 0xc990 (0x3f986880) FontManager + 0xce9c (0x3f986d8c) FontManager + 0xe1d8 (0x3f9880c8) FontManager + 0xe7cc (0x3f9886bc) InterfaceLib + 0x137b4 (0xffd104d4) FontManager + 0xe950 (0x3f988840) FontManager + 0xea28 (0x3f988918) FontManager + 0x19564 (0x3f993454) FontManager + 0x1c938 (0x3f996828) InterfaceLib + 0x217b8 (0xffd1e4d8) FontManager + 0x1cd6c (0x3f996c5c) More talkback ids: 11-29 builds TB38734450E TB38730358Z TB38730230E 11-30-builds TB38731705E TB38734516Y TB38732157K TB38731874M

wanted to add additional comment. Playing with 12-21 trunk builds. I think just going offline (via icon) in modern theme then going back online causes the 'spinning barber pole' at the bottom of messenger. And you can't really read any mesgs and you must exit the application and restart.

adding comment, could these mac mail only bugs bug 111015 or bug 111013 be related?

Not sure if this will help.. Tried 2002-01-09-10-trunk/ on Mac os 10.1 And using OS X's console log this is what appears when I try to bring up the download/sync now window in classic theme. 2002-01-09 18:36:18.580 loginwindow[261] Can't connect to pbs object "RulebookServer" 2002-01-09 18:36:18.581 loginwindow[261] Can't connect to pbs object "RulebookServer" --------- Date/Time: 2002-01-09 18:36:17 -0800 OS Version: 10.1.2 (Build 5P48) Command: Netscape 6 PID: 292 Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at 0xbff7ffc0 Thread 0: #0 0x700094fc in pthread_mutex_lock #1 0x70241b14 in TSLockMutex #2 0x70252a30 in RetrieveDataFromOpaqueID #3 0x702ae514 in MPSignalSemaphore #4 0x00513640 in 0x513640 #5 0x0050b478 in 0x50b478 #6 0x0050b2f8 in 0x50b2f8 #7 0x005053d4 in 0x5053d4 #8 0x0050349c in 0x50349c #9 0x00590318 in GetFactoryEntry__22nsComponentManagerImplFRC4nsIDR7nsIDKeyi #10 0x00590254 in GetFactoryEntry__22nsComponentManagerImplFRC4nsIDi #11 0x005904e0 in FindFactory__22nsComponentManagerImplFRC4nsIDPP10nsIFactory #12 0x00590c18 in CreateInstance__22nsComponentManagerImplFRC4nsIDP11nsISupports #13 0x00596ef8 in CreateInstance__18nsComponentManagerFRC4nsIDP11nsISupportsRC4n #14 0x0058c1d0 in _cl__21nsCreateInstanceByCIDCFRC4nsIDPPv #15 0x0061d85c in assign_from_helper__13nsCOMPtr_baseFRC15nsCOMPtr_helperRC4nsID #16 0x01ef0568 in 0x1ef0568 #17 0x01ef1518 in GetNextTabbableContent__19nsEventStateManagerFP10nsIContentP8n #18 0x01eefca8 in 0x1eefca8 #19 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #20 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #21 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #22 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #23 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #24 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #25 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #26 0x01ef0234 in 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ShiftFocus__19nsEventStateManagerFiP10nsIContent #260 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #261 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #262 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #263 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #264 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #265 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #266 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #267 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #268 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #269 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #270 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #271 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #272 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #273 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #274 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #275 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #276 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #277 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #278 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #279 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #280 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #281 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #282 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #283 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #284 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #285 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #286 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #287 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #288 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #289 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #290 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #291 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #292 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #293 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #294 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #295 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #296 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #297 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent #298 0x01ef0234 in ShiftFocus__19nsEventStateManagerFiP10nsIContent PPC Thread State: srr0: 0x700094fc srr1: 0x0200d030 vrsave: 0x00000000 xer: 0x00000018 lr: 0x70241b14 ctr: 0x700094f0 mq: 0x00000000 r0: 0x70241b14 r1: 0xbff80010 r2: 0x702adbc4 r3: 0x80240b38 r4: 0x00000000 r5: 0xbff8011c r6: 0xffffffff r7: 0x00000000 r8: 0x0004f0f4 r9: 0x80240e10 r10: 0x00000024 r11: 0x8024173c r12: 0x700094f0 r13: 0x00000000 r14: 0x00000033 r15: 0x0005ed40 r16: 0x00000001 r17: 0x80160fa8 r18: 0x0005f1b8 r19: 0x00001907 r20: 0x00000000 r21: 0x0000001c r22: 0x70004234 r23: 0x700042c8 r24: 0x7016b0dc r25: 0x006bac3c r26: 0x8081ab5c r27: 0xc0dc2000 r28: 0x00000000 r29: 0xbfffef00 r30: 0x760a0000 r31: 0x00000001 **********

There's a chance that when the fix for bug 113671 goes in, this will magically fix itself. I'm wondering if the mac is just getting horked because of the dialog width and height specification. I'm going to mark it as a dependency, so that we'll remember to retry it when the fix for 113671 goes in.

Using commercial trunk builds 2002-01-11-08-trunk mac 10.1 and mac 9.1 I'm afraid the patch for bug 113671 failed to fix this. :-( The only thing is I know it fails 100% of time for classic theme. And it sometimes fails in modern theme. In 2002-01-11-08-trunk fails in classic and works in modern. This bug now blocks another bug: Bug 113671. Adding that to block list.

I get this crash with the Classic skin in the 20020118 build on Mac OS X.

Any chance this can be fixed for 0.9.9? This is a regression and crash affecting a basic feature, but right now it's marked mozilla1.0 with "normal" severity.

I don't have a mac, or access to one, so there's nothing I can do about this, unfortunately. It looks to me like a toolkit problem, from the stack traces. Adding Simon to cc list in case he's seen anything like this.

Same stack as some of the logs in bug 108791. Bryner, this really looks like an event state manger bug; it's recursing in nsEventStateManager::ShiftFocus(int, nsIContent*) and blowing the stack.

Thanks, Simon!

Brian, Simon, and David. I don't see this problem anymore. I tried the 2002-02-01-03-trunk/ on mac 9.2 and mac os 10.1.2 and this doesn't hang/crash. I tried with both mail and newsgroups, different themes and everything worked as expected. Did fix for bug 108791 do the trick? Or one of David's numerous checks for mail/newsgroups do it? Anyways I can resolve it as works for me or let you Brian change to resolved and then I can verify it. Up to you guys. thanks for the fix.

seems it was a dup. *** This bug has been marked as a duplicate of 108791 ***

verified dupe.

really marking as verified.