Closed
Bug 1137552
Opened 10 years ago
Closed 10 years ago
[FFOS2.0][Woodduck][HOMO][Orange AMEA] No sound heared during make of an outgoing call
Categories
(Firefox OS Graveyard :: Gaia, defect, P2)
Firefox OS Graveyard
Gaia
Tracking
(Not tracked)
RESOLVED
DUPLICATE
People
(Reporter: sync-1, Unassigned, NeedInfo)
References
Details
Attachments
(7 files)
(deleted),
application/x-rar-compressed
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(deleted),
application/x-rar-compressed
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(deleted),
application/octet-stream
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(deleted),
application/x-zip-compressed
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(deleted),
application/octet-stream
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(deleted),
application/x-zip-compressed
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(deleted),
video/mp4
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Details |
Created an attachment (id=1153849)
ADB log
DEFECT DESCRIPTION:
I have done the test on SW H1N+ME, and when i make an outgoing call using the
Slot1 no sound is heard to inform the user that the distant phone start
ringing, but when i make an outgoing call using the Slot2 i can hear the sound.
PS:this issue has been reported to MTK
REPRODUCING PROCEDURES:
EXPECTED BEHAVIOUR:
ASSOCIATE SPECIFICATION:
TEST PLAN REFERENCE:
TOOLS AND PLATFORMS USED:
USER IMPACT:
REPRODUCING RATE:
For FT PR, Please list reference mobile's behavior:
Comment 7•10 years ago
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Norry, qawanted to test on latest build and do branch check.
Flags: needinfo?(fan.luo)
Keywords: qawanted
Comment 8•10 years ago
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Hi Peipei,
We have no Orange card and we are not sure if it only happens on Orange network environment, so we try it on CU network and behavior is correct and expected.
Step:
1. Update a device to Latest build
2. Insert a CU/CM card to Slot1
3. Make an outgoing call
Actual Result:
Device will play waiting tone to inform the user that the distant phone start ringing.
Fail rate:0/5
See attachment:Woodduck_video.mp4
Woodduck 2.0m version:
Build ID 20150227050313
Gaia Revision a1b5959728c8bc2a82354e197bb161922d419866
Gaia Date 2015-02-13 09:00:02
Gecko Revision d9b299dc1087f23c83321b4dccc92e0f52309e8e
Gecko Version 32.0
Device Name jrdhz72_w_ff
Firmware(Release) 4.4.2
Firmware(Incremental) 1424984723
Firmware Date Fri Feb 27 05:05:41 CST 2015
Flame 2.0 version:
Build ID 20150226000206
Gaia Revision 366aaa19ac474dc58b79d62a91cff41756ae9dfe
Gaia Date 2015-02-22 20:25:01
Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/cfaa08622d8d
Gecko Version 32.0
Device Name flame
Firmware(Release) 4.4.2
Firmware(Incremental) eng.cltbld.20150226.032904
Firmware Date Thu Feb 26 03:29:15 EST 2015
Bootloader L1TC000118D0
Flame 2.1 version:
Build ID 20150226001720
Gaia Revision 5d3479fdd438412adee4452720856b6b771fe5cd
Gaia Date 2015-02-25 18:20:09
Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/0390c73a827b
Gecko Version 34.0
Device Name flame
Firmware(Release) 4.4.2
Firmware(Incremental) eng.cltbld.20150226.035206
Firmware Date Thu Feb 26 03:52:17 EST 2015
Bootloader L1TC000118D0
Flame 2.2 version:
Build ID 20150226002503
Gaia Revision bf24aa57fa7760260ab05d1f53242c8d8ae59e83
Gaia Date 2015-02-26 01:52:36
Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/363123044e61
Gecko Version 37.0
Device Name flame
Firmware(Release) 4.4.2
Firmware(Incremental) eng.cltbld.20150226.040038
Firmware Date Thu Feb 26 04:00:49 EST 2015
Bootloader L1TC000118D0
Flame 3.0 version:
Build ID 20150226010233
Gaia Revision 7894b929f1b0394f3c997f72a6482bc7813e758d
Gaia Date 2015-02-25 20:50:05
Gecko Revision https://hg.mozilla.org/mozilla-central/rev/dd6353d61993
Gecko Version 39.0a1
Device Name flame
Firmware(Release) 4.4.2
Firmware(Incremental) eng.cltbld.20150226.043500
Firmware Date Thu Feb 26 04:35:10 EST 2015
Bootloader L1TC000118D0
Flags: needinfo?(fan.luo) → needinfo?(pcheng)
Comment 9•10 years ago
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Hi reporter,
do you know whether this issue is operator specific? We could not reproduce it on mozilla build using China Unicom or China Mobile sim card.
Could you please help test using another operator sim card?
Flags: needinfo?(pcheng) → needinfo?(sync-1)
Comment 10•10 years ago
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Could you please also try following mozilla build to see if it is reproducible?
Link: http://pan.baidu.com/s/1ntBOIX7
Password: m5s3
decompress pwd: erT14moz
Comment 11•10 years ago
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(In reply to Peipei Cheng from comment #9)
> Hi reporter,
> do you know whether this issue is operator specific? We could not reproduce
> it on mozilla build using China Unicom or China Mobile sim card.
>
> Could you please help test using another operator sim card?
The operator is Orange customer witch is in Europe. so I also can't reproduce
on my side.
Reporter | ||
Comment 12•10 years ago
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(In reply to comment #3)
> Comment from Mozilla:Hi reporter,
> do you know whether this issue is operator specific? We could not reproduce it
> on mozilla build using China Unicom or China Mobile sim card.
>
> Could you please help test using another operator sim card?
>
the operator is Orange customer witch is in Europe. so I also can't reproduce on my side.
Comment 13•10 years ago
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I wonder which part does this issue involved. It seems relate to the sim-slot handling.
The Orange reporter use other phone to do compare test:
same sim card and same place, the other phone is behavior well but our phone is come across this issue.
Comment 14•10 years ago
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Hi Shawn,
Could you please help to check the issue?thanks!
Flags: needinfo?(sku)
Comment 15•10 years ago
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Hi Reporter,
Can we still repo. this issue?
After checking the log attached in comment 4, audio mode are all correct for all three calls.
(ie: IN_CALL -> NORMAL.)
Please kindly let me know if any way to repo. this problem!!
// Log snippet
02-06 08:37:57.557 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_IN_CALL: 2, result is: 2
02-06 08:37:57.558 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":2,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false}
02-06 08:38:11.672 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false}
02-06 08:38:32.495 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208312489}
02-06 08:39:19.921 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 3
02-06 08:39:19.922 167 167 I Gecko : TelephonyService: handleCallDisconnected: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208312489,"hangUpLocal":true,"failCause":"NormalCallClearingError"}
02-06 08:39:20.213 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 0
---
02-06 08:39:47.698 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_IN_CALL: 2, result is: 2
02-06 08:39:47.699 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":2,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false}
02-06 08:39:52.243 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false}
02-06 08:40:13.049 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208413043}
02-06 08:40:29.791 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 3
02-06 08:40:29.793 167 167 I Gecko : TelephonyService: handleCallDisconnected: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208413043,"hangUpLocal":true,"failCause":"NormalCallClearingError"}
02-06 08:40:30.223 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 0
---
02-06 08:47:52.368 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_IN_CALL: 2, result is: 2
02-06 08:47:52.371 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":2,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false}
02-06 08:47:56.920 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false}
02-06 08:48:04.582 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 0
02-06 08:48:04.583 167 167 I Gecko : TelephonyService: handleCallDisconnected: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"hangUpLocal":true,"failCause":"NormalCallClearingError"}
Flags: needinfo?(sku)
Comment 16•10 years ago
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Hi shawn,
I can't repo the issue on my side. It only happen in our CTS test which mean in the customer environment. From the MTK point of view, they doubt that it maybe relate to local operator but still cannot figure out. I wonder which part can affect the dudu... sound.
Comment 17•10 years ago
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(In reply to zhihai.luo.hz from comment #16)
> Hi shawn,
> I can't repo the issue on my side. It only happen in our CTS test which mean
> in the customer environment. From the MTK point of view, they doubt that it
> maybe relate to local operator but still cannot figure out. I wonder which
> part can affect the dudu... sound.
Then we should have someone to monitor the in-band traffic, I suspect it was caused by testing machine did not send out in-band tone to device that cause this issue.
Audio team should have ability to record pcm data, if there is anyone who can instruct how to use the tool. it will do some great help!!
Updated•10 years ago
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Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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Description
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