Closed Bug 1137552 Opened 10 years ago Closed 10 years ago

[FFOS2.0][Woodduck][HOMO][Orange AMEA] No sound heared during make of an outgoing call

Categories

(Firefox OS Graveyard :: Gaia, defect, P2)

defect

Tracking

(Not tracked)

RESOLVED DUPLICATE

People

(Reporter: sync-1, Unassigned, NeedInfo)

References

Details

Attachments

(7 files)

(deleted), application/x-rar-compressed
Details
(deleted), application/x-rar-compressed
Details
(deleted), application/octet-stream
Details
(deleted), application/x-zip-compressed
Details
(deleted), application/octet-stream
Details
(deleted), application/x-zip-compressed
Details
(deleted), video/mp4
Details
Created an attachment (id=1153849) ADB log DEFECT DESCRIPTION: I have done the test on SW H1N+ME, and when i make an outgoing call using the Slot1 no sound is heard to inform the user that the distant phone start ringing, but when i make an outgoing call using the Slot2 i can hear the sound. PS:this issue has been reported to MTK REPRODUCING PROCEDURES: EXPECTED BEHAVIOUR: ASSOCIATE SPECIFICATION: TEST PLAN REFERENCE: TOOLS AND PLATFORMS USED: USER IMPACT: REPRODUCING RATE: For FT PR, Please list reference mobile's behavior:
Attached file video part1 (deleted) —
Attached file video part2 (deleted) —
Attached file MTK log (deleted) —
Attached file MTK logs on SD card (deleted) —
Attached file MTK log part2 (deleted) —
Attached file MTK Logs (deleted) —
Norry, qawanted to test on latest build and do branch check.
Flags: needinfo?(fan.luo)
Keywords: qawanted
Attached video Woodduck_video.mp4 (deleted) —
Hi Peipei, We have no Orange card and we are not sure if it only happens on Orange network environment, so we try it on CU network and behavior is correct and expected. Step: 1. Update a device to Latest build 2. Insert a CU/CM card to Slot1 3. Make an outgoing call Actual Result: Device will play waiting tone to inform the user that the distant phone start ringing. Fail rate:0/5 See attachment:Woodduck_video.mp4 Woodduck 2.0m version: Build ID 20150227050313 Gaia Revision a1b5959728c8bc2a82354e197bb161922d419866 Gaia Date 2015-02-13 09:00:02 Gecko Revision d9b299dc1087f23c83321b4dccc92e0f52309e8e Gecko Version 32.0 Device Name jrdhz72_w_ff Firmware(Release) 4.4.2 Firmware(Incremental) 1424984723 Firmware Date Fri Feb 27 05:05:41 CST 2015 Flame 2.0 version: Build ID 20150226000206 Gaia Revision 366aaa19ac474dc58b79d62a91cff41756ae9dfe Gaia Date 2015-02-22 20:25:01 Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g32_v2_0/rev/cfaa08622d8d Gecko Version 32.0 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150226.032904 Firmware Date Thu Feb 26 03:29:15 EST 2015 Bootloader L1TC000118D0 Flame 2.1 version: Build ID 20150226001720 Gaia Revision 5d3479fdd438412adee4452720856b6b771fe5cd Gaia Date 2015-02-25 18:20:09 Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/0390c73a827b Gecko Version 34.0 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150226.035206 Firmware Date Thu Feb 26 03:52:17 EST 2015 Bootloader L1TC000118D0 Flame 2.2 version: Build ID 20150226002503 Gaia Revision bf24aa57fa7760260ab05d1f53242c8d8ae59e83 Gaia Date 2015-02-26 01:52:36 Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/363123044e61 Gecko Version 37.0 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150226.040038 Firmware Date Thu Feb 26 04:00:49 EST 2015 Bootloader L1TC000118D0 Flame 3.0 version: Build ID 20150226010233 Gaia Revision 7894b929f1b0394f3c997f72a6482bc7813e758d Gaia Date 2015-02-25 20:50:05 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/dd6353d61993 Gecko Version 39.0a1 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150226.043500 Firmware Date Thu Feb 26 04:35:10 EST 2015 Bootloader L1TC000118D0
Flags: needinfo?(fan.luo) → needinfo?(pcheng)
Hi reporter, do you know whether this issue is operator specific? We could not reproduce it on mozilla build using China Unicom or China Mobile sim card. Could you please help test using another operator sim card?
Flags: needinfo?(pcheng) → needinfo?(sync-1)
Could you please also try following mozilla build to see if it is reproducible? Link: http://pan.baidu.com/s/1ntBOIX7 Password: m5s3 decompress pwd: erT14moz
(In reply to Peipei Cheng from comment #9) > Hi reporter, > do you know whether this issue is operator specific? We could not reproduce > it on mozilla build using China Unicom or China Mobile sim card. > > Could you please help test using another operator sim card? The operator is Orange customer witch is in Europe. so I also can't reproduce on my side.
(In reply to comment #3) > Comment from Mozilla:Hi reporter, > do you know whether this issue is operator specific? We could not reproduce it > on mozilla build using China Unicom or China Mobile sim card. > > Could you please help test using another operator sim card? > the operator is Orange customer witch is in Europe. so I also can't reproduce on my side.
I wonder which part does this issue involved. It seems relate to the sim-slot handling. The Orange reporter use other phone to do compare test: same sim card and same place, the other phone is behavior well but our phone is come across this issue.
Hi Shawn, Could you please help to check the issue?thanks!
Flags: needinfo?(sku)
Blocks: Woodduck
Hi Reporter, Can we still repo. this issue? After checking the log attached in comment 4, audio mode are all correct for all three calls. (ie: IN_CALL -> NORMAL.) Please kindly let me know if any way to repo. this problem!! // Log snippet 02-06 08:37:57.557 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_IN_CALL: 2, result is: 2 02-06 08:37:57.558 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":2,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false} 02-06 08:38:11.672 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false} 02-06 08:38:32.495 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208312489} 02-06 08:39:19.921 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 3 02-06 08:39:19.922 167 167 I Gecko : TelephonyService: handleCallDisconnected: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208312489,"hangUpLocal":true,"failCause":"NormalCallClearingError"} 02-06 08:39:20.213 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 0 --- 02-06 08:39:47.698 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_IN_CALL: 2, result is: 2 02-06 08:39:47.699 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":2,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false} 02-06 08:39:52.243 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false} 02-06 08:40:13.049 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208413043} 02-06 08:40:29.791 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 3 02-06 08:40:29.793 167 167 I Gecko : TelephonyService: handleCallDisconnected: {"state":0,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"started":1423208413043,"hangUpLocal":true,"failCause":"NormalCallClearingError"} 02-06 08:40:30.223 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 0 --- 02-06 08:47:52.368 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_IN_CALL: 2, result is: 2 02-06 08:47:52.371 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":2,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false} 02-06 08:47:56.920 167 167 I Gecko : TelephonyService: handleCallStateChange: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false} 02-06 08:48:04.582 167 167 I Gecko : TelephonyService: Put audio system into PHONE_STATE_NORMAL: 0, result is: 0 02-06 08:48:04.583 167 167 I Gecko : TelephonyService: handleCallDisconnected: {"state":3,"callIndex":1,"toa":145,"isMpty":false,"isMT":false,"als":0,"isVoice":true,"isVoicePrivacy":false,"number":"+33615649685","numberPresentation":0,"name":null,"namePresentation":0,"uusInfo":null,"isEmergency":false,"isOutgoing":true,"isConference":false,"hangUpLocal":true,"failCause":"NormalCallClearingError"}
Flags: needinfo?(sku)
Hi shawn, I can't repo the issue on my side. It only happen in our CTS test which mean in the customer environment. From the MTK point of view, they doubt that it maybe relate to local operator but still cannot figure out. I wonder which part can affect the dudu... sound.
(In reply to zhihai.luo.hz from comment #16) > Hi shawn, > I can't repo the issue on my side. It only happen in our CTS test which mean > in the customer environment. From the MTK point of view, they doubt that it > maybe relate to local operator but still cannot figure out. I wonder which > part can affect the dudu... sound. Then we should have someone to monitor the in-band traffic, I suspect it was caused by testing machine did not send out in-band tone to device that cause this issue. Audio team should have ability to record pcm data, if there is anyone who can instruct how to use the tool. it will do some great help!!
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: