Closed
Bug 1161572
Opened 10 years ago
Closed 9 years ago
Heartbeats "learn more" link should point to a support article
Categories
(Firefox :: General, defect)
Firefox
General
Tracking
()
RESOLVED
FIXED
Tracking | Status | |
---|---|---|
firefox40 | --- | affected |
People
(Reporter: gfritzsche, Assigned: glind)
References
Details
I got sampled on Nightly for heartbeat.
Clicking on "learn more" took me to:
https://wiki.mozilla.org/Advocacy/heartbeat
... which mixes project details (goals etc.) with user-facing information.
We should instead setup a proper (localizable) support article and link to that, probably coordinated with SUMO.
Reporter | ||
Updated•10 years ago
|
Flags: needinfo?(glind)
This _really_ needs to happen. The text on the current page is absolutely tone-deaf, and will leave random web developers who're otherwise happily using the dev edition with a very negative impression of Mozilla as a faceless corporate entity.
Seriously, "real-time understanding", "user population", "pivot", "user perception" - these are NOT phrases we should be bandying about. And that's just from the summary...
Comment 2•9 years ago
|
||
Adding Joni here as she owns the Knowledge Base content.
Joni - Can you work with Gregg to get some content created on SUMO for Heartbeat?
Here's the new in-product link: https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/heartbeat (just replace the %VERSION%/%OS%/%LOCALE% tuple).
The in-product link will redirect to the new SUMO article: https://support.mozilla.org/kb/rate-your-firefox-experience-heartbeat
Assignee | ||
Updated•9 years ago
|
Flags: needinfo?(glind)
Assignee | ||
Comment 5•9 years ago
|
||
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
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Description
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