Closed Bug 116398 Opened 23 years ago Closed 18 years ago

Browser crashes clicking PDF link in Outlook (Adobe Acrobat Reader 5.0)

Categories

(Core :: XUL, defect)

x86
Windows 2000
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: alex, Assigned: hyatt)

References

Details

(Keywords: crash)

From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.7+) Gecko/20011221 BuildID: 2001122103 The browser crashed when I clicked on a link in my mail client (Outlook). The link happened to be to a PDF file online (I do have Acrobat Reader 5.0 installed). Reproducible: Didn't try Steps to Reproduce: 1. I just clicked on a link in my mail client. Actual Results: Browser crash. Expected Results: No crash :). Talkback ID: TB763390H.
CC: stephend@netscape.com, for talkback retrieval, please (TB763390H).
Keywords: crash
Whiteboard: talkback
Stack Signature nsSmallVoidArray::ElementAt 6ca9619a Trigger Time 2001-12-21 08:47:00 Email Address alex@spamcop.net URL visited User Comments Build ID 2001122106 Product ID MozillaTrunk Platform Operating System Win32 Module Trigger Reason Access violation Stack Trace nsSmallVoidArray::ElementAt [d:\builds\seamonkey\mozilla\xpcom\ds\nsVoidArray.cpp, line 1285] nsXULElement::ChildAt [d:\builds\seamonkey\mozilla\content\xul\content\src\nsXULElement.cpp, line 2223] nsXULDocument::AddSubtreeToDocument [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3710] nsXULDocument::AddSubtreeToDocument [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3714] nsXULDocument::AddSubtreeToDocument [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3714] nsXULDocument::AddSubtreeToDocument [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 3714] nsXULDocument::OverlayForwardReference::Resolve [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 6499] nsXULDocument::ResolveForwardReferences [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 2585] nsXULDocument::ResumeWalk [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 5930] gkcontent.dll + 0x106854 (0x01416854) nsXULDocument::AddRef [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 598] nsXULDocument::GetDocumentLoadGroup [d:\builds\seamonkey\mozilla\content\xul\document\src\nsXULDocument.cpp, line 876] nsDocument::EvaluateFIXptr [d:\builds\seamonkey\mozilla\content\base\src\nsDocument.cpp, line 2135] 0x107d8b57
Assignee: asa → hyatt
Component: Browser-General → XP Toolkit/Widgets: XUL
QA Contact: doronr → jrgm
Summary: Browser crash (TB763390H) → Browser crashes clicking PDF link in Outlook
Whiteboard: talkback
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.8+) Gecko/20020130 also crashes when loading pdf url. 0.9.5 also crashes, used to be fine. I wonder what changed.
try using a newer version of the plugger plugin (4.0) (at least on linux, don't know how it works on win..)
-> XP COM (based on stack trace) but punt as needed Sammy: As far as Plugger, I think that's a *nix-only thing, and doesn't apply to win32 :-/
Assignee: hyatt → dougt
Component: XP Toolkit/Widgets: XUL → XPCOM
QA Contact: jrgm → scc
of to xul component for inital investigation
Assignee: dougt → hyatt
Component: XPCOM → XP Toolkit/Widgets: XUL
QA Contact: scc → jrgm
I WAS able to access one pdf from a web page reference ONCE after loading Mozilla 1.4b. All SUBSEQUENT attemps (same or other pdf's) hang Mozilla.
Summary: Browser crashes clicking PDF link in Outlook → Browser crashes clicking PDF link in Outlook (Adobe Acrobat Reader 5.0)
No longer seeing this. -> WFM
Status: NEW → RESOLVED
Closed: 18 years ago
Resolution: --- → WORKSFORME
Component: XP Toolkit/Widgets: XUL → XUL
QA Contact: jrgmorrison → xptoolkit.widgets
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