Oliver Nelson [:oliverthor] Reporter
	Description • 9 years ago

Description:
When the user first observes the automatic timezone observed by their 'Date & Time' Settings in their phone, they may notice that the timezone displays errorneous characters, such as an underscore. On initial flash and loading into Settings->Date&Time, the UI is observed as showing 'America/New_York'. If the time setting is toggled from Manual --> Automatic, it will adjust to UTC-07:00 which appears accurate.


Repro Steps:
1) Update a Flame to 20150514010203
2) Open the Settings app
3) Navigate to 'Date & Time'
4) Observe 'Time Zone'

Actual:
Timezone displays placeholder characters. Ex: 'America/New_York'

Expected:
Timezone displays accurate characters



Environmental Variables:
----------------------------------

Device: Flame 3.0
Build ID: 20150514010203
Gaia: 338f66e6a96491d2f5854b188c6b141ceb690d97
Gecko: 1fab94ad196c
Gonk: 040bb1e9ac8a5b6dd756fdd696aa37a8868b5c67
Version: 41.0a1 (3.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0
*********************************
Issue DOES NOT REPRO on 2.2 for flame devices, new design:
Results: Automatic Setting of Date & Time does not display a specific Timezone

Device: Flame 2.2
BuildID: 20150514002501
Gaia: aac58a063e3e6acae6ba77fe4cec224fb69450bc
Gecko: 47f1ced9f1d6
Gonk: ab265fb203390c70b8f2a054f38cf4b2f2dad70a
Version: 37.0 (2.2) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0
----------------------------------

Repro frequency: 5/5
See attached: 
screenshot
logcat

	Peter Bylenga [:PBylenga]
	Comment 2 • 9 years ago

[Blocking Requested - why for this release]:
Placeholder text in a very visible area.

	gasolin@mozilla.com
	Comment 3 • 9 years ago

Can't reproduce (my default always shows Asia/Taipei with/without SIM card)

Ask help for reproducible steps.

	Duane Dixon [:ddixon]
	Comment 4 • 9 years ago

I was able to reproduce this bug using the latest Flame 2.5 engineering build.  I used the STR listed in Comment 0.  

Device: Flame 2.5 (KK, Shallow Flash)
BuildID: 20150716121625
Gaia: 77bc0d940bde2a5d2d4dfadfcccc6d8d77456d36
Gecko: 8d262d1d0ae5
Version: 42.0a1 (2.5) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:42.0) Gecko/42.0 Firefox/42.0

	gasolin@mozilla.com
	Comment 5 • 9 years ago

As comment 3 I can't reproduce it because my default display timezone always shows Asia/Taipei, And FTU does not show the time zone selection as it was. If I change time zone in settings and set to auto again, the timezone shows UTC+8 instead.

If you can provide steps to set default timezone and show the target string, then I can debug it in different time zone, or the issue would left for people in that timezone.

	Duane Dixon [:ddixon]
	Comment 6 • 9 years ago

Fred, 

Sorry for the vagueness of my last comment.  I've discussed this issue with my team, and we recognize the multitude of bugs and/or inconsistencies with the Date/Time behavior.  We are not sure what causes our devices to default to the America/New York time zone (with or w/o our SIM cards).  Also, our SIM cards are from California as well which doesn't make much sense either.  In conclusion, I can't provide you with better STR.  Sorry!

	gasolin@mozilla.com
	Comment 7 • 9 years ago

denominate until got better STR

	Pi Wei Cheng [:piwei] (inactive)
	Comment 8 • 9 years ago

Can we get some help here to get the phone to set to a different timezone initially to help the developer reproduce the bug?

	Naoki Hirata :nhirata (please use needinfo instead of cc)
	Comment 9 • 9 years ago

This is hard coded to US/NY see https://bugzilla.mozilla.org/show_bug.cgi?id=975815.
The timezone doesn't take into account when flashing the device.

The other regression would be https://bugzilla.mozilla.org/show_bug.cgi?id=1172609 which happen just recently.  ( after this bug was reported )

If you can't reproduce this, currently, then I would chalk it up to issues with timezone internationalization or possibly the first bug I mentioned.  We do need a fix for both.

	Pi Wei Cheng [:piwei] (inactive)
	Comment 10 • 9 years ago

Fred, please see comment 9. According to Naoki, everyone is defaulted to New York unless you change it during FTU. I suggest you take out your SIM and reflash again. Please let us know if flashing without SIM reproduces the issue.

	gasolin@mozilla.com
	Comment 11 • 9 years ago

After remove the SIM card and reset the device, the `New York` string still looks fine to me.

	Pi Wei Cheng [:piwei] (inactive)
	Comment 12 • 9 years ago

Fred,

That's not the right environment you're seeing. You have to be in a condition where Time and Date is set to Automatic (it looks like you don't have Automatic because you don't have SIM) AND defaulted to New York.

If you couldn't handle this could you NI someone else who can take a look?

Naoki, could you think of anyone else that can take a look at this?

	Naoki Hirata :nhirata (please use needinfo instead of cc)
	Comment 13 • 9 years ago

Maybe Yura, it's in settings.

Yura, could you take a look please?

	Pi Wei Cheng [:piwei] (inactive)
	Comment 14 • 9 years ago

Thanks. Removing steps-wanted because I believe we've got the steps all along.

	gasolin@mozilla.com
	Comment 15 • 9 years ago

Since we does not release our devices in New York, we can hold on this issue and focus on what really effect users.

	Yura Zenevich [:yzen] (please use "needinfo")
	Comment 16 • 9 years ago

So it looks like the timezone string is set directly from 'time.timezone' setting when it's set to automatic. If I'm understanding correctly, it's just not localized?

	Pi Wei Cheng [:piwei] (inactive)
	Comment 17 • 9 years ago

It's possible that it's just not localized. Also I found that this issue is not limited to New York, I also saw 'Los Angeles' would display as 'Los_Angeles'. However I tried a few other cities with 2 words but they seem to only display 'UTC-07:00' (example) so I don't know what the rule is here.

STR:
1) Go to Settings > Date & Time
2) Disable 'Set Automatically' if it's enabled, and change City to Los Angeles
3) Enable 'Set Automatically'
4) Back out to previous page in Settings, and enter Date and Time again.

----

NI Delphine to look into this and find out whether this could possibly be a localization issue?

	Yura Zenevich [:yzen] (please use "needinfo")
	Comment 18 • 9 years ago

(In reply to Pi Wei Cheng [:piwei] from comment #17)
> It's possible that it's just not localized. Also I found that this issue is
> not limited to New York, I also saw 'Los Angeles' would display as
> 'Los_Angeles'. However I tried a few other cities with 2 words but they seem
> to only display 'UTC-07:00' (example) so I don't know what the rule is here.
> 
> STR:
> 1) Go to Settings > Date & Time
> 2) Disable 'Set Automatically' if it's enabled, and change City to Los
> Angeles
> 3) Enable 'Set Automatically'
> 4) Back out to previous page in Settings, and enter Date and Time again.
> 
> ----
> 
> NI Delphine to look into this and find out whether this could possibly be a
> localization issue?

Yes these STI works as well. It looks like we plainly display the setting value, be that the city or the timezone.

	Delphine Lebédel [:delphine - Off until Sept 19]
	Comment 19 • 9 years ago

There's a long outstanding bug about city names being hardcoded both in FTE and Settings: Bug 833393
Otherwise I think Naoki provided good info in comment 9. Not sure if you need anything else, let me know.