Closed
Bug 1169728
Opened 10 years ago
Closed 10 years ago
Tour has big empty boxes instead of actual content (but briefly flashes the right content if you try to take a screenshot), on Sony Xperia Z3
Categories
(Firefox OS Graveyard :: Gaia::First Time Experience, defect)
Firefox OS Graveyard
Gaia::First Time Experience
Tracking
(blocking-b2g:2.5+)
RESOLVED
DUPLICATE
of bug 1171201
blocking-b2g | 2.5+ |
People
(Reporter: dholbert, Unassigned)
References
Details
(Keywords: dogfood, Whiteboard: [bzlite])
Attachments
(1 file)
(deleted),
image/jpeg
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Details |
User-Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0
Just started up a newly-flashed spark device. The rendering of the tour at the end of first-time-usage flow was entirely horked.
Reporter | ||
Comment 1•10 years ago
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I tried to take screenshots, but the screenshots captured the correct rendering (as I could see when the screenshot was captured). So, possibly an invalidation bug of some sort.
I took a photo from a different phone to capture the broken rendering; photo coming up.
Reporter | ||
Comment 2•10 years ago
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Reporter | ||
Updated•10 years ago
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Summary: Tour has big gray boxes instead of previews → Tour has big empty boxes instead of actual content (but briefly flashes the right content if you try to take a screenshot)
Reporter | ||
Comment 3•10 years ago
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I saw something similar when starting the Camera app for the first time, too, after I accepted the geolocation permissions prompt. At that point, I think I saw the camera briefly, and then a blank prompt covered up the screen (similar to the geolocation prompt, but with no content).
May be a general bug with rendering popups/prompts, perhaps.
Reporter | ||
Comment 4•10 years ago
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VERSION INFO (this version came straight from aries.zip, the initial flash image, which I saved yesterday):
Build Identifier: 20150528210322
Update channel: dogfood
Git commit info: 2015-05-28 19:50:18 18f7c340
Looks like this is the latest version -- "check for updates" doesn't offer me anything, at least.
Reporter | ||
Comment 5•10 years ago
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Also: if I do "launch first time use" from Settings | Developer, everything renders fine. I only encountered this bug when I legitimately encountered the first-time-use flow at phone turn-on time.
Reporter | ||
Comment 6•10 years ago
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(To clarify: the device here is a Sony Xperia Z3)
Summary: Tour has big empty boxes instead of actual content (but briefly flashes the right content if you try to take a screenshot) → Tour has big empty boxes instead of actual content (but briefly flashes the right content if you try to take a screenshot), on Sony Xperia Z3
Comment 7•10 years ago
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Sam, Fernando, could one of you take a look at this please?
blocking-b2g: --- → spark+
Component: Gaia::Feedback → Gaia::First Time Experience
Flags: needinfo?(sfoster)
Flags: needinfo?(fernando.campo)
Comment 8•10 years ago
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(In reply to Daniel Holbert [:dholbert] from comment #3)
> I saw something similar when starting the Camera app for the first time,
> too, after I accepted the geolocation permissions prompt. At that point, I
> think I saw the camera briefly, and then a blank prompt covered up the
> screen (similar to the geolocation prompt, but with no content).
>
> May be a general bug with rendering popups/prompts, perhaps.
I'm betting on this as well, which would mean that it's probably an issue in Window Management. But I think that it's best if we start with the FTU component and verify that guess.
Comment 9•10 years ago
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This may be a driver/config issue actually, the FTU tutorial is frequently the canary in the mine for these kind of issues as its the first time the video decoder is put to use. Can you confirm if you are able to play any video either from the gallery or a web page? You could try the tutorial assets themselves (known to be good) e.g https://raw.githubusercontent.com/mozilla-b2g/gaia/master/apps/ftu/style/images/tutorial/Notifications.mp4
Flags: needinfo?(sfoster) → needinfo?(drs)
Reporter | ||
Comment 10•10 years ago
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Yup, that video plays just fine in the Browser. (Per comment 5, the FTU tutorial also played fine when I launched it from settings.)
Flags: needinfo?(drs)
Comment 11•10 years ago
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This seems to be device-specific to the Sony Xperia Z3, Eveyln, can I put this on your radar?
Cancelling ni for fcampo, I dont think there's anything we can do in the FTU to mitigate this but do let me know.
Flags: needinfo?(fernando.campo) → needinfo?(ehung)
Reporter | ||
Comment 12•10 years ago
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FWIW: I have more reliable STR for a very similar bug (possibly the same underlying issue) over in bug 1171761.
Comment 13•10 years ago
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(In reply to Sam Foster [:sfoster] from comment #11)
> This seems to be device-specific to the Sony Xperia Z3, Eveyln, can I put
> this on your radar?
> Cancelling ni for fcampo, I dont think there's anything we can do in the FTU
> to mitigate this but do let me know.
I don't think Z3C issues are under my radar because my team doesn't get any device. As I know, Device team only participates on L porting. It's better to have someone with device to fix it due to the tight schedule.
Flags: needinfo?(ehung)
Comment 14•10 years ago
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I went to look into this and it failed to reproduce for me. I did just have more luck with bug 1171761 and based on what I'm seeing there I'm strongly inclined to think that a) these are the same bug, and b) this is a graphics or widget issue.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
Updated•10 years ago
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Reporter | ||
Comment 15•9 years ago
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Redirecting this to be a dupe of bug 1171201, since this is more directly a dupe of that than of bug 1171761 (which is also marked as a dupe now).
blocking-b2g: spark+ → 2.5+
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Description
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