User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:40.0) Gecko/20100101 Firefox/40.0 Build ID: 20150826185918 Steps to reproduce: Environment: I have FF 40.0.3 and TB 38.2.0, ubuntu 14.04.3, Kernel 3.19, standard CUPS setup with Kyocera FS-1020d printer, PPD installed from various places (tried PPD provided by ubuntu, by Kyocera and by openprinting project .deb file), Printer with Paper Feeder option, 128M option, Kyocera Printserver (builtin). All user specific settings for printing were reset in about:config (variables which contain 'print' in the name). Reproduce with: Case 1 (test1.pdf taken from cups): - Open web page https://boerse.dab-bank.de/maerkte-kurse/aktien.html - Print page Case 2 (test2.pdf taken from cups): - Open web page https://www.dab-bank.de/Service/Kontakt/ - Print page Case 3 (print-to-file.pdf/print-to-file-cups.pdf): - Open web page https://www.dab-bank.de/Service/Kontakt/ - Print to PDF File via printer dialog (cups_pdf), store to print-to-file.pdf - Print the exported file with lpr (print-to-file-cups.pdf from /var/spool/cups) Case 4 (print-to-file-cups-from-evince.pdf): - Open web page https://www.dab-bank.de/Service/Kontakt/ - Print to PDF File via printer dialog (cups_pdf), store to print-to-file.pdf - Print with evince (print-to-file-cups-from-evince.pdf from /var/spool/cups) Actual results: Case 1: - Similar web page prints just perfectly Case 2 + 3: - Printer heats up, but does not print. Print job is lost, even cups thinks it was printed. Case 4: - Evince (which has Cairo 1.13) can print FF's ouput pdf file perfectly Expected results: Expected result: All 4 test cases should be printed.

I experience similar problems with Thunderbird 38.2.0. Note that >90% of all web pages and emails print out just fine, so in general everything works (printer configuration and printer hardware work in general, and there are no problems with other applications. Using chromium (Version 44.0.2403.89 Ubuntu 14.04, 64-bit) I don't have the problem. The difference with evince is that it uses Cairo 1.13 (~2014) while Gecko uses a patched version of Cairo 1.9.5 (~2010). In the meantime there have been a lot of improvements to Cairo in respect to PDF: http://cgit.freedesktop.org/cairo/log/?qt=grep&q=pdf Ubuntu printing maintainer and leader of the OpenPrinting project, Till Kamppeter sees a high likelyhood that this issue is fixed as soon as gecko/FF/TB is updated to a recent Cairo version (or Gecko's Cairo version gets patched respectively). This issue affects multiple ubuntu users on launchpad, and I experience it myself for years (since at least ~2011).

There is also a tracking bug 739096 for the Cairo version. This bug deals with other issues (e.g. performance of graphics), so it is not a duplicate. However, bug 739096 might fix this issue (bug 1204551) as well in case you don't want to go for patching Cairo 1.9.5 again.

As of FF 47.0, ubuntu 16.04, one of the test scenarios (Case 2) still does not print (with the other scenarios not tested again): - Open web page https://www.dab-bank.de/Service/Kontakt/ - Print page => Printer Kyocera fs-1020d shows some action (fan blows, led indicates to get data), but then nothing prints out, and the printer goes idle again. As if nothing had happened. The print job is not visible to ubuntu any more which can be considered as a data loss (no print job, no printed page, no error visible to user).

In ubuntu 16.04, I tried out the libcairo which ubuntu comes shipped with and compiled FF47.0 myself, using the build-option --enable-system-cairo. After the change, it works: I can finally print https://www.dab-bank.de/Service/Kontakt/ on my old Kyocera fs-1020d. Same for https://boerse.dab-bank.de/maerkte-kurse/aktien.html. This is the version of libcairo I used (and which also worked!): apt-cache show libcairo2 Source: cairo Version: 1.14.6-1 I made the build with: sudo apt-get install packaging-dev libcairo2 libcairo2-dev <= install all the dependencies for the build pull-lp-source firefox xenial cd firefox-47.0+build3/ echo "ac_add_options --enable-system-cairo" >> debian/config/mozconfig.in dpkg-buildpackage -rfakeroot -uc -b sudo dpkg -i firefox_47.0+build3-0ubuntu0.16.04.1_amd64.deb I can't wait to see FF and TB to come shipped with a new version of libcairo.

Reproduced against current nightly build 50.0a1 (2016-06-18)

Similar issues with brother printers: https://bugs.launchpad.net/ubuntu/+source/foomatic-db/+bug/1306849 Not sure if this is also libcairo related.