Closed Bug 1239312 Opened 9 years ago Closed 5 years ago

window contents become black after waking from sleep on win10

Categories

(Core :: Graphics, defect, P3)

32 Branch
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: bkelly, Unassigned)

References

(Blocks 1 open bug)

Details

(Whiteboard: [gfx-noted])

Please see this screenshot of my browser after waking my windows 10 box from sleep this morning: https://www.dropbox.com/s/qlwhlzncss2jdxe/Screenshot%202016-01-13%2009.37.46.png?dl=0 That is showing two windows on two different desktop displays. Both windows are showing black content. I have e10s enabled. My about:support: Application Basics ------------------ Name: Firefox Version: 46.0a1 Build ID: 20160112030227 Update Channel: nightly User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 Multiprocess Windows: 2/2 (default: true) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Firefox Hello Version: 0.1 Enabled: true ID: loop@mozilla.org Name: Mozilla Tree Status Version: 1.0.1.1-signed Enabled: true ID: mozilla-tree-status@jsantell.com Name: Pocket Version: 46.0a1 Enabled: true ID: firefox@getpocket.com Name: Bing Search Engine Version: 1.0.0.1 Enabled: false ID: bingsearch.full@microsoft.com Name: geckoprofiler Version: 1.16.14 Enabled: false ID: jid0-edalmuivkozlouyij0lpdx548bc@jetpack Name: NoScript Version: 2.9.0.2 Enabled: false ID: {73a6fe31-595d-460b-a920-fcc0f8843232} Graphics -------- Adapter Description: NVIDIA Quadro K620 Adapter Description (GPU #2): Intel(R) HD Graphics 4600 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um Adapter Drivers (GPU #2): igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Adapter RAM: 2048 Adapter RAM (GPU #2): Unknown Asynchronous Pan/Zoom: wheel input enabled Device ID: 0x13bb Device ID (GPU #2): 0x0412 Direct2D Enabled: true DirectWrite Enabled: true (10.0.10586.0) Driver Date: 8-7-2015 Driver Date (GPU #2): 8-24-2015 Driver Version: 10.18.13.5382 Driver Version (GPU #2): 10.18.15.4279 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 109810de Subsys ID (GPU #2): 05a61028 Supports Hardware H264 Decoding: Yes Vendor ID: 0x10de Vendor ID (GPU #2): 0x8086 WebGL Renderer: Google Inc. -- ANGLE (NVIDIA Quadro K620 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160112030227 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20160112030227 browser.startup.homepage_override.mstone: 46.0a1 browser.tabs.remote.autostart: true browser.tabs.remote.autostart.2: false browser.tabs.warnOnClose: false browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.mozApps.maxLocalId: 1001 dom.mozApps.used: true dom.push.userAgentID: 5a62c0f2-35e6-4f64-b602-d0c04d5e3afa extensions.lastAppVersion: 46.0a1 font.internaluseonly.changed: true gfx.crash-guard.d3d11layers.appVersion: 43.0a1 gfx.crash-guard.d3d11layers.deviceID: 0x13bb gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4752 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 41.0.1 gfx.driver-init.deviceID: 0x13bb gfx.driver-init.driverVersion: 9.18.13.4752 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 keyword.URL: http://www.bing.com/search?FORM=SKY2DF&PC=SKY2&q= media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1445098476 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1450759256 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160112030227 media.gmp-manager.lastCheck: 1452695946 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\bkelly\AppData\Local\Temp/ media.webrtc.debug.log_file: C:\Users\bkelly\AppData\Local\Temp/WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1452416145 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.npctrl: 0 plugin.state.npgoogletalk: 0 plugin.state.npgoogleupdate: 0 plugin.state.npnv3dv: 0 plugin.state.npnv3dvstreaming: 0 plugin.state.npo1d: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 1515870810 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 1515870810 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_bgcolor: false print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_bgimages: false print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_colorspace: print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_command: print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_downloadfonts: false print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_duplex: 1515870810 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_edge_bottom: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_edge_left: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_edge_right: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_edge_top: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_evenpages: true print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_footercenter: print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_footerleft: &PT print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_footerright: &D print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_headercenter: print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_headerleft: &T print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_headerright: &U print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_in_color: true print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_margin_bottom: 0.5 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_margin_left: 0.5 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_margin_right: 0.5 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_margin_top: 0.5 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_oddpages: true print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_orientation: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_page_delay: 50 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_paper_data: 1 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_paper_height: 11.00 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_paper_name: print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_paper_size_type: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_paper_size_unit: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_paper_width: 8.50 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_plex_name: print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_resolution: 1515870810 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_resolution_name: print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_reversed: false print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_scaling: 1.00 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_shrink_to_fit: true print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_to_file: false print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_unwriteable_margin_bottom: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_unwriteable_margin_left: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_unwriteable_margin_right: 0 print.printer_Xerox_Phaser_6128MFP-N_Class_Driver.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.popups.showBrowserMessage: false privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.trackingprotection.enabled: true security.sandbox.content.tempDirSuffix: {0041ea9a-f198-4fd1-8732-d0fac98b1f12} security.ssl.errorReporting.automatic: true security.tls.version.min: 0 services.sync.declinedEngines: addons services.sync.engine.addons: false services.sync.engine.passwords: false services.sync.engine.prefs.modified: false services.sync.lastPing: 1452634130 services.sync.lastSync: Wed Jan 13 2016 09:37:01 GMT-0500 (Eastern Standard Time) services.sync.numClients: 3 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1451767039 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.11 Version in use: 4.11 NSS Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC NSSSMIME Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC NSSSSL Expected minimum version: 3.21 Basic ECC Version in use: 3.21 Basic ECC NSSUTIL Expected minimum version: 3.21 Version in use: 3.21 Experimental Features ---------------------

Ben, do you still encounter this?

Flags: needinfo?(ben)

Sorry, I don't have this machine or browser profile any more.

Status: NEW → RESOLVED
Closed: 5 years ago
Flags: needinfo?(ben)
Resolution: --- → INCOMPLETE
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