If, through searches, I end up in the download page: https://www.mozilla.org/en-US/firefox/new/?utm_source=getfirefox-com&utm_medium=referral it directs me to https://support.mozilla.org/en-US/kb/install-firefox-linux Then the second page directs me to the first one to download Firefox. The user agent of the default Raspberry PI browser is (obtained via DuckDuckGo utility) ---------- Mozilla/5.0 (Macintosh; ARM Mac OS X) AppleWebKit/538.15 (KHTML, like Gecko) Safari/538.15 Version/6.0 Raspbian/8.0 (1:3.8.2.0-0rpi27rpi1g) Epiphany/3.8.2 Other HTTP headers Connection: Keep-Alive Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*;q=0.8 Accept-Encoding: gzip, deflate Host: duckduckgo.com User-Agent: Mozilla/5.0 (Macintosh; ARM Mac OS X) AppleWebKit/538.15 (KHTML, like Gecko) Safari/538.15 Version/6.0 Raspbian/8.0 (1:3.8.2.0-0rpi27rpi1g) Epiphany/3.8.2 -------------- I certainly don't quite understand the "Mac OS X" bit (it might have been an error from DuckDuckGo), but the Raspbian bits are a good indication that this is not an ordinary Linux system and if we have a Raspberry build we should detect it and send people that way, instead of losing them in a loop limbo.

Hi Soledad and Sylvestre- Could you please confirm whether or not there is a Raspberry pi build of Firefox? Thanks, Jen > if we have a Raspberry build we > should detect it and send people that way, instead of losing them in a loop > limbo.

I confirm, we do not provide any ARM build of Firefox desktop.

Oh sad :( There seem to be distribution-built versions of un-branded Firefox, e.g. Iceweasel for Debian. Would it be possible to tell people to install those instead? Something like "Sorry, we do not provide ARM builds of Firefox desktop for your system but perhaps you want to check out with your Linux distribution repositories"

Debian binaries are provided under the form of .deb. If the distro installed on the raspberry is a Debian, it should work without any issue. (ditto for Ubuntu) BTW, Iceweasel is going to be renamed to Firefox soon: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=815006

Yes, I saw the Debian announcement yesterday! Mega awesome :D So the question would be, is it possible to use the "Raspbian" from the user agent and point users to a custom message that says what Sylvestre just said? "Please use apt-get install firefox" or similar?

I took a look and it seems like we currently display this message to Linux/ARM users: https://github.com/mozilla/bedrock/blob/master/bedrock/firefox/templates/firefox/new/scene1.html#L75-L77 It links to this SUMO page, which is what I'm guessing Soledad clicked on: https://support.mozilla.org/en-US/kb/install-firefox-linux I wonder if updating the SUMO article itself to cover Raspberry PI might be a better solution, given that this is probably more technical than the download page generally covers?

(In reply to Alex Gibson [:agibson] from comment #6) > I took a look and it seems like we currently display this message to > Linux/ARM users: > https://github.com/mozilla/bedrock/blob/master/bedrock/firefox/templates/ > firefox/new/scene1.html#L75-L77 > > It links to this SUMO page, which is what I'm guessing Soledad clicked on: > https://support.mozilla.org/en-US/kb/install-firefox-linux > > I wonder if updating the SUMO article itself to cover Raspberry PI might be > a better solution, given that this is probably more technical than the > download page generally covers? I think this is a very good suggestion Alex.

Going to move this over to SUMO component and see what they think.

as per jeff griffiths, raspberry Pi is not a supported Mozilla platform Therefore no need for a SUMO KB article But I bet we will get this question from Pi users, so Joni please create a canned response (with my help of course) and then close this bug!