Closed
Bug 1261761
Opened 9 years ago
Closed 9 years ago
"unexpected error" when logging in to accounts.firefox.com
Categories
(Cloud Services :: Server: Firefox Accounts, defect)
Cloud Services
Server: Firefox Accounts
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 1261753
People
(Reporter: glob, Unassigned)
Details
sorry if this is the wrong component; i've been unable to locate the right place for fxa website bugs.
logging in to accounts.firefox.com results in "unexpected error".
this has been reported multiple times on irc in #firefox, as well as on reddit.
https://www.reddit.com/r/firefox/comments/4d9xf2/cant_sign_into_firefox_account_on_pc_phone_or/
perhaps unrelated: in the network panel i see a massive request to accounts.firefox.com/metrics-errors which fails due to "414 request too large", so this error probably isn't hitting sentry :|
https://accounts.firefox.com/metrics-errors?sentry_version=4&sentry_client=raven-js/1.1.18&sentry_key=__API_KEY__&sentry_data={"project":"metrics-errors","logger":"javascript","platform":"javascript","request":{"url":"https://accounts.firefox.com/signin","headers":{"User-Agent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0"}},"exception":{"type":"Error","value":"Unexpected error"},"stacktrace":{"frames":[{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":13,"colno":1589,"function":"?","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":33,"colno":12440,"function":"?","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":14167,"function":"requirejs","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":10743,"function":"f","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":14279,"function":"setTimeout handler*req.nextTick<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":10804,"function":"f/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":5616,"function":"newContext/t.prototype.init","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":9053,"function":"newContext/t.prototype.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":6514,"function":"newContext/t.prototype.check","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":12383,"function":"newContext/u.execCb","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":33,"colno":12493,"function":"?","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":14167,"function":"requirejs","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":10743,"function":"f","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":14279,"function":"setTimeout handler*req.nextTick<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":10804,"function":"f/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":5616,"function":"newContext/t.prototype.init","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":8507,"function":"newContext/t.prototype.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":236,"function":"each","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":759,"function":"bind/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":8913,"function":"newContext/t.prototype.enable/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":11455,"function":"newContext/u.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":8507,"function":"newContext/t.prototype.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":236,"function":"each","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":759,"function":"bind/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":8913,"function":"newContext/t.prototype.enable/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":11455,"function":"newContext/u.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":8507,"function":"newContext/t.prototype.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":236,"function":"each","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":759,"function":"bind/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":8913,"function":"newContext/t.prototype.enable/<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":11455,"function":"newContext/u.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":9053,"function":"newContext/t.prototype.enable","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":6514,"function":"newContext/t.prototype.check","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":12,"colno":12383,"function":"newContext/u.execCb","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":22,"colno":10279,"function":"?","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":10903,"function":"n","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":9623,"function":"j","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":10638,"function":"m","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":9623,"function":"j","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":10638,"function":"m","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":9623,"function":"j","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":10731,"function":"m","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":27379,"function":"?","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":25292,"function":"MutationCallback*f","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":25072,"function":"d","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":21,"colno":27993,"function":"c","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":22,"colno":12053,"function":"e/b[c]</<","in_app":true},{"filename":"https://accounts.firefox.com//scripts/main.js","lineno":17,"colno":11180,"function":"c.exports.toError","in_app":true}]},"culprit":"https://accounts.firefox.com//scripts/main.js","message":"Unexpected error","tags":{"context":"signin","errno":999,"namespace":"auth"},"extra":{"session:duration":378801},"event_id":"a70362f90e6246dc92973a9d1db0ec27"}
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
Comment 3•9 years ago
|
||
> a massive request to accounts.firefox.com/metrics-errors which fails due to "414 request too large",
Thanks for pointing it out, I'm pretty sure we have an existing bug for this as well
(In reply to Ryan Kelly [:rfkelly] from comment #3)
> > a massive request to accounts.firefox.com/metrics-errors which fails due to "414 request too large",
>
> Thanks for pointing it out, I'm pretty sure we have an existing bug for this
> as well
https://github.com/mozilla/fxa-content-server/issues/3167 (marked as fixed by https://github.com/mozilla/fxa-content-server/pull/3590).
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Description
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