Closed
Bug 1265281
Opened 9 years ago
Closed 9 years ago
crash in atiumd6a.dll@0x19449
Categories
(Core :: Graphics, defect)
Tracking
()
RESOLVED
FIXED
mozilla49
People
(Reporter: n.nethercote, Assigned: cpearce)
References
Details
(Keywords: crash, Whiteboard: [gfx-noted])
Crash Data
Attachments
(2 files)
(deleted),
text/x-review-board-request
|
ajones
:
review+
Sylvestre
:
approval-mozilla-aurora+
|
Details |
(deleted),
patch
|
Details | Diff | Splinter Review |
This bug was filed from the Socorro interface and is
report bp-4ee0199c-85ac-4222-a844-5012a2160417.
=============================================================
There are about 200 crashes with this signature in the past 7 days.
The stack traces are pretty useless, mostly just with lots of frames within the DLL.
A quick google suggests that atiumd6a.dll "ATI Technologies Inc. Radeon Video Acceleration Universal Driver by ATI Technologies".
With 200 crashes, hard to tell. The majority (2/3) is on driver version 15.200.1062.1004. These crashes make up ~2% (fourth highest) of all crashes on that most common driver version, so I'm not convinced we should just block it.
You didn't happen to actually run into this yourself, right? I'll see if AMD can make something out of these stacks.
Flags: needinfo?(milan)
Whiteboard: [gfx-noted]
Reporter | ||
Comment 3•9 years ago
|
||
> You didn't happen to actually run into this yourself, right?
I did not. I just saw it on crash-stats.m.o.
Assignee | ||
Comment 4•9 years ago
|
||
These looks like they're D3D9 DXVA related.
Updated•9 years ago
|
Assignee | ||
Comment 5•9 years ago
|
||
Review commit: https://reviewboard.mozilla.org/r/56520/diff/#index_header
See other reviews: https://reviewboard.mozilla.org/r/56520/
Attachment #8758158 -
Flags: review?(ajones)
Comment on attachment 8758158 [details]
MozReview Request: Bug 1265281 - Blacklist atiumd64.dll versions for D3D9 DXVA which are suspected to crash. r?kentuckyfriedtakahe
https://reviewboard.mozilla.org/r/56520/#review53406
Attachment #8758158 -
Flags: review?(ajones) → review+
Pushed by cpearce@mozilla.com:
https://hg.mozilla.org/integration/mozilla-inbound/rev/b48bb1d3af3e
Blacklist atiumd64.dll versions for D3D9 DXVA which are suspected to crash. r=kentuckyfriedtakahe
Comment 8•9 years ago
|
||
bugherder |
Status: NEW → RESOLVED
Closed: 9 years ago
status-firefox49:
--- → fixed
Resolution: --- → FIXED
Target Milestone: --- → mozilla49
Assignee | ||
Comment 9•9 years ago
|
||
Comment on attachment 8758158 [details]
MozReview Request: Bug 1265281 - Blacklist atiumd64.dll versions for D3D9 DXVA which are suspected to crash. r?kentuckyfriedtakahe
Approval Request Comment
[Feature/regressing bug #]: Hardware accelerated video decoding
[User impact if declined]: Some crashes with hardware accelerated video decoding.
[Describe test coverage new/current, TreeHerder]: We have lots of video tests.
[Risks and why]: This will blacklist some peoples' drivers, so they'll fallback to software decoding. So they may experience reduced video playback performance. They will however, crash less!
[String/UUID change made/needed]: None.
Attachment #8758158 -
Flags: approval-mozilla-aurora?
Updated•8 years ago
|
Assignee: nobody → cpearce
Comment 10•8 years ago
|
||
Comment on attachment 8758158 [details]
MozReview Request: Bug 1265281 - Blacklist atiumd64.dll versions for D3D9 DXVA which are suspected to crash. r?kentuckyfriedtakahe
Fix crashes, taking it
Attachment #8758158 -
Flags: approval-mozilla-aurora? → approval-mozilla-aurora+
Comment 11•8 years ago
|
||
has problems to apply to aurora:
grafting 347824:b48bb1d3af3e "Bug 1265281 - Blacklist atiumd64.dll versions for D3D9 DXVA which are suspected to crash. r=kentuckyfriedtakahe"
merging modules/libpref/init/all.js
warning: conflicts while merging modules/libpref/init/all.js! (edit, then use 'hg resolve --mark')
abort: unresolved conflicts, can't continue
(use 'hg resolve' and 'hg graft --continue')
Flags: needinfo?(cpearce)
Assignee | ||
Comment 12•8 years ago
|
||
MozReview-Commit-ID: 1dfmProc7ck
Assignee | ||
Comment 13•8 years ago
|
||
bugherder uplift |
Assignee | ||
Updated•8 years ago
|
Flags: needinfo?(cpearce)
Comment 14•8 years ago
|
||
Crash volume for signature 'atiumd6a.dll@0x19449':
- nightly (version 50): 10 crashes from 2016-06-06.
- aurora (version 49): 0 crashes from 2016-06-07.
- beta (version 48): 66 crashes from 2016-06-06.
- release (version 47): 144 crashes from 2016-05-31.
- esr (version 45): 23 crashes from 2016-04-07.
Crash volume on the last weeks:
W. N-1 W. N-2 W. N-3 W. N-4 W. N-5 W. N-6 W. N-7
- nightly 0 0 0 0 0 3 4
- aurora 0 0 0 0 0 0 0
- beta 0 0 0 0 0 19 31
- release 0 0 0 0 0 28 80
- esr 0 0 0 0 0 0 10
Affected platform: Windows
status-firefox50:
--- → affected
status-firefox-esr45:
--- → affected
Comment 15•8 years ago
|
||
Hi,
I've filed a request here https://bugzilla.mozilla.org/show_bug.cgi?id=1292183 about removing atiumd64.dll (9.14.10.1080) from the blacklist for Windows 7 x64 (at least). Have never had any crashes on this configuration. Your decision might've been false-positive and configuration-specific. Please, take a look at it.
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Description
•