Closed Bug 1267990 Opened 8 years ago Closed 7 years ago

crash in tms.dll@0x4e31

Categories

(External Software Affecting Firefox :: Other, defect, P5)

All
Windows
defect

Tracking

(firefox46 wontfix, firefox47 wontfix, firefox48 wontfix, firefox49 wontfix, firefox-esr45 wontfix, firefox50 wontfix, firefox51 wontfix)

RESOLVED WONTFIX
Tracking Status
firefox46 --- wontfix
firefox47 --- wontfix
firefox48 --- wontfix
firefox49 --- wontfix
firefox-esr45 --- wontfix
firefox50 --- wontfix
firefox51 --- wontfix

People

(Reporter: marco, Unassigned)

References

(Depends on 1 open bug)

Details

(Keywords: crash)

Crash Data

Attachments

(1 obsolete file)

This bug was filed from the Socorro interface and is report bp-ad4e996e-7554-42b6-8577-71a2c2160426. ============================================================= This is an old crash (first seen on 2011-01-09), that has been spiking recently on Firefox 47 (#41 top crasher). The reason for the crash is EXCEPTION_ACCESS_VIOLATION_WRITE at address 0. The stacks in the crash reports are often different, for example: > 0 tms.dll tms.dll@0x4e31 > 1 @0x20746364 > 2 setupapi.dll _SetupDiSetClassPropertyEx > 3 d3d8thk.dll _DllMainCRTStartup > 4 d3d8thk.dll _DllMainCRTStartup > 0 tms.dll tms.dll@0x4e31 > 1 @0x20746364 > 2 crypt32.dll CChainCallContext::CChainCallContext(CCertChainEngine*, _FILETIME*, _CERT_CHAIN_PARA*, unsigned long, int&) > 3 mp3dmod.dll _CRT_INIT > 4 mp3dmod.dll _CRT_INIT > 5 ntdll.dll _ResCCreateMapping > 0 tms.dll tms.dll@0x4e31 > 1 @0x20746364 > 2 wbemsvc.dll _DllMainCRTStartup > 3 wbemsvc.dll _DllMainCRTStartup > 4 tms.dll tms.dll@0x137af Maybe we can blocklist this dll?
Component: Untriaged → Other
Product: Core → External Software Affecting Firefox
Version: 48 Branch → unspecified
Attached patch bug1267990_blocklist.patch (obsolete) (deleted) — Splinter Review
presumptive blocklisting patch
Assignee: nobody → madperson
Attachment #8759675 - Flags: review?(aklotz)
Comment on attachment 8759675 [details] [diff] [review] bug1267990_blocklist.patch Review of attachment 8759675 [details] [diff] [review]: ----------------------------------------------------------------- Unfortunately this DLL is set up as a Winsock LSP, so adding it to the regular DLL blocklist would completely disable networking on affected users' machines. :-(
Attachment #8759675 - Flags: review?(aklotz) → review-
oops, thanks for catching that. in this case i'm also not the right assignee for this bug...
Assignee: madperson → nobody
Attachment #8759675 - Attachment is obsolete: true
Depends on: 1238735
Crash volume for signature 'tms.dll@0x4e31': - nightly (version 51): 0 crashes from 2016-08-01. - aurora (version 50): 3 crashes from 2016-08-01. - beta (version 49): 400 crashes from 2016-08-02. - release (version 48): 146 crashes from 2016-07-25. - esr (version 45): 0 crashes from 2016-05-02. Crash volume on the last weeks (Week N is from 08-22 to 08-28): W. N-1 W. N-2 W. N-3 - nightly 0 0 0 - aurora 2 1 0 - beta 146 146 26 - release 45 48 26 - esr 0 0 0 Affected platform: Windows Crash rank on the last 7 days: Browser Content Plugin - nightly - aurora #730 - beta #101 - release #562 - esr
Crash volume for signature 'tms.dll@0x4e31': - nightly (version 52): 0 crashes from 2016-09-19. - aurora (version 51): 6 crashes from 2016-09-19. - beta (version 50): 125 crashes from 2016-09-20. - release (version 49): 118 crashes from 2016-09-05. - esr (version 45): 12 crashes from 2016-06-01. Crash volume on the last weeks (Week N is from 10-03 to 10-09): W. N-1 W. N-2 - nightly 0 0 - aurora 6 0 - beta 112 13 - release 91 27 - esr 1 3 Affected platform: Windows Crash rank on the last 7 days: Browser Content Plugin - nightly - aurora #199 - beta #134 - release #525 - esr #7204
Priority: -- → P5
7 crashes in the past 3 months, I guess we can close this.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
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