Closed
Bug 1267990
Opened 8 years ago
Closed 7 years ago
crash in tms.dll@0x4e31
Categories
(External Software Affecting Firefox :: Other, defect, P5)
Tracking
(firefox46 wontfix, firefox47 wontfix, firefox48 wontfix, firefox49 wontfix, firefox-esr45 wontfix, firefox50 wontfix, firefox51 wontfix)
People
(Reporter: marco, Unassigned)
References
(Depends on 1 open bug)
Details
(Keywords: crash)
Crash Data
Attachments
(1 obsolete file)
This bug was filed from the Socorro interface and is
report bp-ad4e996e-7554-42b6-8577-71a2c2160426.
=============================================================
This is an old crash (first seen on 2011-01-09), that has been spiking recently on Firefox 47 (#41 top crasher).
The reason for the crash is EXCEPTION_ACCESS_VIOLATION_WRITE at address 0.
The stacks in the crash reports are often different, for example:
> 0 tms.dll tms.dll@0x4e31
> 1 @0x20746364
> 2 setupapi.dll _SetupDiSetClassPropertyEx
> 3 d3d8thk.dll _DllMainCRTStartup
> 4 d3d8thk.dll _DllMainCRTStartup
> 0 tms.dll tms.dll@0x4e31
> 1 @0x20746364
> 2 crypt32.dll CChainCallContext::CChainCallContext(CCertChainEngine*, _FILETIME*, _CERT_CHAIN_PARA*, unsigned long, int&)
> 3 mp3dmod.dll _CRT_INIT
> 4 mp3dmod.dll _CRT_INIT
> 5 ntdll.dll _ResCCreateMapping
> 0 tms.dll tms.dll@0x4e31
> 1 @0x20746364
> 2 wbemsvc.dll _DllMainCRTStartup
> 3 wbemsvc.dll _DllMainCRTStartup
> 4 tms.dll tms.dll@0x137af
Maybe we can blocklist this dll?
Updated•8 years ago
|
Component: Untriaged → Other
Product: Core → External Software Affecting Firefox
Version: 48 Branch → unspecified
Comment 1•8 years ago
|
||
presumptive blocklisting patch
Assignee: nobody → madperson
Attachment #8759675 -
Flags: review?(aklotz)
Comment 2•8 years ago
|
||
Comment on attachment 8759675 [details] [diff] [review]
bug1267990_blocklist.patch
Review of attachment 8759675 [details] [diff] [review]:
-----------------------------------------------------------------
Unfortunately this DLL is set up as a Winsock LSP, so adding it to the regular DLL blocklist would completely disable networking on affected users' machines. :-(
Attachment #8759675 -
Flags: review?(aklotz) → review-
Comment 3•8 years ago
|
||
oops, thanks for catching that. in this case i'm also not the right assignee for this bug...
Assignee: madperson → nobody
Updated•8 years ago
|
Attachment #8759675 -
Attachment is obsolete: true
Comment 4•8 years ago
|
||
Crash volume for signature 'tms.dll@0x4e31':
- nightly (version 51): 0 crashes from 2016-08-01.
- aurora (version 50): 3 crashes from 2016-08-01.
- beta (version 49): 400 crashes from 2016-08-02.
- release (version 48): 146 crashes from 2016-07-25.
- esr (version 45): 0 crashes from 2016-05-02.
Crash volume on the last weeks (Week N is from 08-22 to 08-28):
W. N-1 W. N-2 W. N-3
- nightly 0 0 0
- aurora 2 1 0
- beta 146 146 26
- release 45 48 26
- esr 0 0 0
Affected platform: Windows
Crash rank on the last 7 days:
Browser Content Plugin
- nightly
- aurora #730
- beta #101
- release #562
- esr
status-firefox50:
--- → affected
Comment 5•8 years ago
|
||
Crash volume for signature 'tms.dll@0x4e31':
- nightly (version 52): 0 crashes from 2016-09-19.
- aurora (version 51): 6 crashes from 2016-09-19.
- beta (version 50): 125 crashes from 2016-09-20.
- release (version 49): 118 crashes from 2016-09-05.
- esr (version 45): 12 crashes from 2016-06-01.
Crash volume on the last weeks (Week N is from 10-03 to 10-09):
W. N-1 W. N-2
- nightly 0 0
- aurora 6 0
- beta 112 13
- release 91 27
- esr 1 3
Affected platform: Windows
Crash rank on the last 7 days:
Browser Content Plugin
- nightly
- aurora #199
- beta #134
- release #525
- esr #7204
status-firefox51:
--- → affected
status-firefox-esr45:
--- → affected
Updated•7 years ago
|
Priority: -- → P5
Reporter | ||
Comment 6•7 years ago
|
||
7 crashes in the past 3 months, I guess we can close this.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
Updated•2 years ago
|
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Description
•